When detaching attachments from incoming messages, they no longer alwasy show at the bottom of the email.

Detach All now removes the list of attachments from the bottom of the message - sometimes.... Any clues as to how to prevent this, or retrieve the list of files?

This function is still in Mail 3.x, but only for image files such as JPEG, TIFF, PSD, etc, and not such files as PDF. It was never intended for this feature to apply to PDF, but in Mail 2.x it could, but then changed the file type to JPEG, which was problematic. In Leopard and Mail 3, the Image Size selection cannot be applied to PDF. So the size advisory is also not available when attaching PDF.
Attach a JPEG, for example, and you will still see the button menu. The running size of the message, if image files are attached is still there.
Ernie

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When jpeg's are sent as email attachments from other computers, they arrive on my imac as winmail.dat files that I can't open. What do i need to do to receive such attachments as jpegs that I can open?

When jpeg's are sent as email attachments from other computers, they arrive on my imac as winmail.dat files that I can't open. What do i need to do to receive such attachments as jpegs that I can open?

tommybwin wrote:
Perhaps go edit>attachments>always send windows-friendly attachments.
That has no effect on emails that you receive.

Stripping Attachments from Mail messages.

Does anybody know of a utility for stripping out attachments from Mail messages so as to save storage space?

Hey thanks for the suggestions.
Firstly, embedded attachments can be dragged out of the email messages on Windows as they can on OS X.
Getting our clients to work like this could be difficult as they all have 1024px screens and from what we've seen they always have their windows maximised (in fact most Windows users seem to do this). But we'll suggest it.
Secondly, when you next plan to make an attachment be sure to use the menu or toolbar option for selecting an attachment. When the Choose File dialog appears you will see a checkbox in the lower left labeled "Use Windows friendly attachments." Be sure that option is checked.
We do this but it still doesn't seem to work - maybe their MailMarshal software is causing this?
Thirdly, be sure any attachment you send has the proper extension. For example, PDF files should have ".pdf", and JPEGs should have ".jpg" or ".jpeg" in order to be consistent with what Windows applications expect.
Yes, we do this.
Fourthly, often certain documents on OS X do not have an extension or the extension is slightly different, for example, Word documents may be ".docx" on the Mac, but need to be ".doc" in order for Word for Windows to open the document by double-clicking.
Have come across this also.
Fifthly, ZIP files should not normally be confused with junk. Your IT department may need to consider making some changes to their email filtering software.
We don't have an IT department, and based on recent conversations with their IT guys, they're definitely not interested in taking suggestions on email security from Mac users!
Will see how we go with getting our clients to work differently but I'd personally prefer to sort it our end - from their point of view it's a Mac issue and from what I can see I think they might be right.

I just got my iphone yesterday and have no idea how to work it since it doesn't come with an owners manuel. I was wondering if there were any way of saving the audio attachments from multimedia messages or text messages as ring tones??

Is there any way to save audio attachments from multimedia messages or text messages as ringtones so I can set them to specific contacts on the iphone 3gs??

You have to create iphone ringtones.
There are many free ways to do this. Google will find them.
Click Support and the top of this page, then Manuals, then iphone user guide to find the manual, or look at your bookmarks on the iphone.

I am trying to connect to apple support and it keeps asking me to put in the SN of my MAC and when i do it says that the SN is invalid I am putting in the SN from under about this mac and it is the same as the one one the bottom of the MAC any ideas ?

I am trying to connect to apple support and it keeps asking me to put in the SN of my MAC and when i do it says that the SN is invalid I am putting in the SN from about this mac and it is the same as the one on the bottom of the MAC any ideas ?

Did you purchase this product direct from Apple online, in an Apple Store, or through a third-party authorized reseller? Or did you buy it from an original owner whose Applecare plan was supposed to be transitioned to a new owner, by them?
Do you have an original shipping carton the unit arrived in?
If the product was a retail 'open carton' purchase and no
back-track is possible, contact the reseller.
And if the computer had seen a major service with logic
board replaced, etc, it may have other issues with serial
number vs one they may have assigned it. Usually a
new logic board may have the SN flashed or if a unit
was determined to be a reman, a new # assigned. But
that would appear in System Profiler, if officially reman.
If you registered a product anywhere with Apple, it would show on a web page along with its serial numbers, going back several years, at this page after you log in there.
https://getsupport.apple.com/GetproductgroupList.action
A blue text with triangle See all products and services opens an Apple ID
sign-in window, then the page changes to show your items & info about them.
If you run the serial number through online Lookup, what appears?
http://www.powerbookmedic.com/identify-mac-serial.php
Not sure if this helps, 'your product' should appear - if registered.
Good luck & happy computing!

I just updated my software and spotlights appear from the bottom of the screen. Two hours later I came back to the computer and they were gone. any thoughts?

I just updated my software and spotlights appeared evenly across the bottom of the screen. I left the computer for a couple of hours and when I returned they were gone. Any thoughts?

- Try resetting the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next, restore from backup.

When I upgraded from v4 to v5 my bookmarks was lost. I do have the one that is in the firefox toolbar. Apparently I had a bookmarks add-on. V5 changed my browser how can I determine what the program was and if the bookmarks are still there?

When I upgraded from v4 to v5 my bookmarks was lost. I do have the one that is in the firefox toolbar. Apparently I had a bookmarks add-on. V5 changed my browser how can I determine what the program was and if the bookmarks are still there?

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Websites remembering you and automatically log you in is stored in a cookie.
*Create an allow Cookie Exception to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
*Tools > Options > Privacy > Cookies: Exceptions
In case you are using "Clear history when Firefox closes":
*do not clear Cookies
*do not clear Site Preferences
*Tools > Options > Privacy > Firefox will: "Use custom settings for history": [X] "Clear history when Firefox closes" > Settings
*https://support.mozilla.org/kb/Clear+Recent+History
Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.
Clearing cookies will remove all specified (selected) cookies including cookies that have an allow exception and cookies from plugins.

When my husband and I try to share our libraries and import from each others libraries, we get as far as seeing the library on the screen. The next step is to look for the 'Show' menu at the bottom of the screen, but neither of us has any such thing. ?

When my husband and I try to import from each other's libraries, using Home Sharing, we are intructed to look for the "Show" menu at the bottom of the screen. Neither of us has anything like this on our screens. How and where do we locate it? We both have the latest itunes running.

Hey fantail163,
If you are not seeing the button to show menu, try out the troubleshooting steps for Home Sharing.
Troubleshooting Home Sharing
http://support.apple.com/kb/ts2972
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I have Photoshop CS5, and use windows XP. I cannot open Bridge from photoshop, whichI have done for years. When I am in Photoshop,when it opens, I always click on the bridge icon at the bottom of the screen, and it puts me into bridge. This is not happen

I have Photoshop CS5, and use windows XP. I cannot open bridge from photoshop, which I have done for years. When I am in Photoshop, when it opens, I always click on the bridge icon at the bottom of the screen and it puts me into bridge. This is not happening, the small wheel at the bottom of the screen just keeps spinning. Its like its stuck or caught in a loop. I can't get into bridge. I tried shutting down and starting up again but the problem remains. Looking for help. Dan

Thanks for your response, I was able to open bridge from File-Browse in Bridge. This worked, but was not able to go back to the way I always opened Bridge. At least I could get to Bridge and go into Camera Raw. I never tried to open Bridge from the Start menu. The odd thing about this is, it has happened before, and to get it "unstuck" and working again, I would shut down and restart again in a few minutes, and things would go back to normal. This time it did not go back to normal after several attempts. I shut down for about 3-4 hours, restarted, and it seems to be back to normal again. I am not sure if it's a problem that is getting worse each time it happens. And yes I am using Mini Bridge in photoshop CS5. Thank you for your help. Dan

HT4623 I have installed OS6 on my iPhone 4. A new app is Passbook. When I click on the App Store bar at the bottom of the page a message pops up saying Cannot connect to the iTunes Store. It shouldn't be trying to connect to the iTunes Store, should it?

I have installed OS6 on my iPhone 4. A new App is Passbook. When I click on the App Store bar at the bottom of the Passbook page a message pops up saying Cannot connect to iTunes Store. That's wrong isn't it? It should not be trying to connect to the iTunes Store but to the App Store?.

It should be telling you to download the latest iTunes on your computer... you can't install iTunes on your iPhone.

Hello I'm with you old client I've got some observations When you request from your Website demand is refused I would like to inquire why the request is rejected Please refer my account and make sure rejected previous applications Thank you very much

Hello
I'm with you old client I've got some observations
When you request from your Website demand is refused I would like to inquire why the request is rejected
Please refer my account and make sure rejected previous applications
Thank you very much

Check the Ethernet connection to the AirPort Express. Make sure that the Ethernet connection from the Comcast modem is connected to the WAN port on the back of the AirPort Express. The WAN port is the one with the circle of dots shown over the port.
It sounds like you are connected to the Ethernet LAN port.

I bought my phone from apple store they said its sim free but now i insert the sim signal is coming but its showing on screen activation required can anyone help plz

I bought my phone from apple store they said its sim free but now i insert the sim signal is coming but its showing on screen activation required can anyone help plz

If your iPhone is new and you purchased from an Apple (Corporate ) Retail Store then you have to activate after inserting a new carrier sim for first time
See here
http://www.apple.com/support/iphone/essentials/

When importing photos from my iPhone black boxes appear in place of random photos in the library and in Photostream.

When importing photos from my iPhone black boxes appear in place of random photos in the iPhoto library and in Photostream. It has no apparent pattern, the photos are just blank. It's not just icons, when I go to edit the photos externally in Photoshop it opens an image filled with nothing but black.
This is more than annoying. It's effectively deleting photos I'm taking on vacation and so forth.
Anyone?

The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

From when i installed 10.8.3 combo, the frequency of my video (samsung 2233sn) changes so that the dock disappears at the bottom and the letters are not focus-free feature stays in focus at mostviewing. Luigi

From when i installed 10.8.3 combo, the frequency of my video (samsung 2233sn) changes so that the dock disappears at the bottom and the letters are not focus-free feature stays in focus at mostviewing. Luigi

From when i installed 10.8.3 combo, the frequency of my video (samsung 2233sn) changes so that the dock disappears at the bottom and the letters are not focus-free feature stays in focus at mostviewing. Luigi

Loaded 3.6.8 and when trying to log on just get message done at the bottom of the page using windows/ap

Downloaded firefox 3.6.8 and now when i execute it all I get is a DONE message at the bottom of the page and I can not access any web site. I have cleared the cookies. I can still get into IE.
== This happened ==
Every time Firefox opened
== download of firefox 3.6.8 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; YPC 3.0.1; GTB6.5; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; yie8)

This could be related to the "caret browsing" feature, which moves the cursor through the page when you scroll with the arrow key. Or maybe in this case skips around things in the page.
You can turn that using either:
* F7 key
* "3-bar" menu button (or Tools menu) > Options > Advanced > General mini-tab > ''uncheck'' the box for "Always use the cursor keys to navigate within pages"
Any luck?

When detaching attachments from incoming messages, they no longer alwasy show at the bottom of the email.

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