When Do I Get My Money Back For A Cancelled Pre-Order?
I Just Cancelled My Pre-Order. I Just Looked In My Account And It Said I Still Had The Same Amount Of Money. So I Was Wondering When I Get My Money Back For A Cancelled Pre-Order?
There is nothing to refund, you weren't charged when you pre-ordered it, you would only have been charged when it was released
Similar Messages
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Can i get my money back for a product i ordered
Mac OS Mac OS X Snow Snow Leopard 10. 10.6 .3 I w I wanted to know how to get my money back because I don't actually need it anymore?
Just to close off the topic, here is Apple's official return policy for software, quoted from the Apple Store Returns & Refunds page:
There are some items, however, that are ineligible for return, including:
Opened software*
Electronic Software Downloads
*You can return software, provided that it has not been installed on any computer. Software that contains a printed software license may not be returned if the seal or sticker on the software media packaging is broken.
As the others have said, you can sell the disk to someone, but Apple will not take it back.
Regards. -
When Do I get my money back for Canceled iPod?
I ordered the new ipod touch 4g and then decided I need to wait before I bought it so I canceled the order, its been 3 days and they still havent refunded the money back to me. how lond does it usually take
Hi, levi5112 -
Welcome to Apple's Discussions.
These forums are set up for user-to-user tecnical assistance; it is rare for any Apple employee to respond to an inquiry, other than forum staff occasionally responding re problems with the forum itself.
Unfortunately, no part of Discussions is set up to address issues with the Apple Store. You should contact the Apple Store you ordered it from to get an answer; possibly Apple's Customer Service may be able to help.
http://www.apple.com/support/contact/phone_contacts.html -
I went to add my iPod to another computer and when I did it re-bought all of my music and I would like to know how to get my money back for it?
anyonr know how I can get my money back????????Go to Settings>General>Reset>Erase all content and setting. Then re-setup the iPod with your account/media. To redownload iTunes purchases see:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
How do i get my money back for that song??
What if i tried to buy a song, but it wouldn't go through. It said " We are unaable to process your request right now. Please try again later." So i tried it again and it went through and then it said that i bought the song twice. But it wouldn't go through the first time. So how do i get my money back for that song?
Please answer me!
--Much loveIf you still wanted the song you could:
Open iTunes...
Click the "Store" menu at the top ->
Find "Check for purchases".
Hopefully it will find the songs you were trying to download and it will finish downloading them without you having to pay again.
Hope this helps! -
I purchased an audio book on iTunes store and was charged for two and downloaded two of the same book. How do I get my money back for the second one?
Try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Note that audiobooks are currently a one-time only download from the store, so you may want to take a backup copy of it -
HT2404 how do you get your money back for software that does not perform as advertised?
how do you get your money back for software that does not perform as advertised? I purchased the batch coverter to watch .swf video which it states it supports, but it will not open the files and I want my money back!!!!!
tell Apple. http://www.apple.com/feedback/
iTunes Store Terms and Conditions specifically states: All sales and rentals of products are final. -
How do i get my money back for something the app store double charged me for?
Hey M_Hoag,
It would be best to report an issue with your purchase. The following resource outlines how to do so:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M. -
HT1977 How do i get my money back for an app if it doesn't work?
How do i get my money back for an app if it doesn't work?
With every purchase you'll receive an email confirmatiom. There is a link: "Report Problem". Use it.
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How do I get my money back for an App I bought yesterday that has crashed?
How do I get my money back for an App I bought yesterday that has crashed?
Where did you buy this app? If it was a Mac App Store app, which one was it? If it was a third party app you will have to approach the developer and / or the seller.
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I accidentally purched the same book twice, just wondering how i get the money back for one of them..
You can try and get a refund... Contact iTunes Store Customer Service:
Apple - Support - iTunes Store - Contact Us
( But it is stated that all Sales are Final...) -
I bought an album and two songs which added up to about $13 and I went to check my credit card account and saw that itunes is charging me twice for that same thing along with an extra $1 for something else. One of the transactions is on 11/05/11 while the other one is on 11/07/11 and I only bought the album and songs once and I haven't bought anything else since then. I emailed them about it and they think it's an unauthorized purchase when it isn't I know that I bought the songs but they're charging me twice for that one thing. I've called them and they all said that I have to go to the customer services and that's didn't help so what do I do to get my money back?
This also happened before where they charged me twice but it was just 2 bucks so it was a big deal but this time it's almost $14 and I want that money back.Here's a link to a procedure:
http://www.ehow.com/how_5590751_refund-itunes.html -
How do you get your money back for a ap gift card thats bunk.
I bought an app card as i,m visiting the states for a few months, But my store country is Canada. If I try to change countries Im warned I will loose my magazine descriptions. even if I put in my address while here it says my banking info must be from States, this is totally frustrating that there was no warning on the sales area. 50 bucks is a lot for a pensioner. is there a way to this to get my money back or use the card?
Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
HT1725 How can I get my money back for a tv show that didn't download??
I tried to download a tv show for my son (I have done it several times with no problems) but this time iTunes took my 1.99 and didn't download my show! How do I get my money back? My iTunes on my laptop is JACKED UP! It worked right for awhile an then stopped connecting to the store. I had someone restore it and it still won't work! So I can't look up my purchased apps. Thanks for any help!
This might be able to help with the iTunes Store connection problem -> iTunes: Advanced iTunes Store troubleshooting
Most of the time, it's just going to be the security software causing the problem.
To get a refund, contact Apple with Express Lane. -
I got charged twice (the last two months) for a yearly account on formscentral. Can i get the money back ?
Here's a link to a procedure:
http://www.ehow.com/how_5590751_refund-itunes.html
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