When do i get my reciept?

I purchased an album on my iphone a few days ago. When do i get my reciept? Do i have to sinc purchases or does it just take a long time?

Uh, the battery issue was well known since 2G. It was pretty well publicised to an informed consumer that you should hold onto a recept so you could milk apple for the repairs later.
Requiring a receipt is an industry standard. And by industry, I mean the entire customer service industry. Buy a big-ticket item, hold onto the receipt. Always.
The registration only goes so far - what if it's stolen? No one steals an iPod, then follows you home to steal the receipt too...
Sorry, sidetracked. I was going two places with that - the first being that this should be a learning experience for you. Big business bites to deal with - if you can't play by their rules, it wont work out. I've never had any trouble, and had exemplary service every time I took a problem to the folks at apple. I notice you don't talk about talking to them - you've just gotten mad about what a form asks you for. Forms are inflexible, people aren't. Try asking the service guy at your local apple store what he can do for you.
The other place this was going was - how was this a question? All you've done was complain. Never did ask anything other than a few angry rhetoricals...

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I just bought the HD version of an episode, when will I get the SD version?

Hey ya'll,
Ok so today I just bought the last episode of The Legend of Korra but didn't know it was in HD (would've bought on iTouch iTunes store instead). I've been researching all day on how to put this episode on my iPod touch 2nd gen (SD version). I've found that the methods with the Cloud work but when I tried it and unclicked download with HD when available, I cannot find the SD version of my episode.
Will I get it when I get my reciept or something, I just can't find any solutions. Also I am contemplating asking for a refund, I only want the SD version...
Thanksss

When you purchase an HD video on a supported device or computer, only HD video will be downloaded. To download the SD version, you need to download the video again from your Purchased page. Conversely, if you purchase an HD video on an unsupported device, the SD version will be downloaded. Then, you will need to download the HD version from your Purchased page. Learn more about downloading previous purchases."
iTunes: Purchasing and viewing HD videos

My ITunes got corrupted and I kept getting a message when updating iTunes64msi missing so I uninstalled all files and I thought I removed all registry values but when reinstalling I get an older version is installed and cannot be removed. I need a soluti

My ITunes got corrupted and I kept getting a message when updating iTunes64msi missing so I uninstalled all files and I thought I removed all registry values but when reinstalling I get an older version is installed and cannot be removed. I need a solution.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I am experiencing some major problems with my MacBook Pro. I have had some issues with it turning on/off at random times, but today, when starting, I get the grey start-up screen and a recovery bar. After filling in approx 1/4 of the way, the machine dies

I am experiencing some major problems with my MacBook Pro. I have had some issues with it turning on/off at random times, but today, when starting, I get the grey start-up screen and a recovery bar. After filling in approx 1/4 of the way, the machine dies. After starting it in recovery mode, it will not allow me to download OS X Mavericks- it says the disk is locked. Any ideas? I do not have a back-up and do not want to erase everything before I have explored my options. Help?

try forcing internet recover, hold 3 keys - command, option, r - you should see a spinning globe
most people will tell you to do both pram and smc resets (google) and if you still have issues, either clean install (easy) or troubleshoot (hard)

Cancelled contract lines are populating in the SR form's subject tab when clicking on 'Get Contracts' button

Cancelled contract lines are populating in the SR form's subject tab when clicking on 'Get Contracts' button. But user says, it should not be populated. What could be the reason? Please suggest.
I have told the user :
"In the case of a renewed contract, if the service request is logged during the effectivity of the original contract (which is now Expired), the original contract will be retrieved. If the service request is logged during the effectivity of the renewal contract then only the renewal contract will be retrieved.
Contract Entitlement on Subject tab is based on Contract Start and End dates. All the contracts i.e. expired, active, cancelled will appear until the end date. As we can see the contract ES-10165 is end dated on 09-DEC-2014, hence it will appear on the subject tab as per the functionality."
But the User is saying:
"Contract coverage is clear to be based on dates, and that is quite clear to me as well… the problem comes with the different statuses.
A SR can be associated to an “EXPIRED” contract line because the SR creation date could be falling between coverage line start and end dates, but can never be related to a “CANCELLED” line.
This “CANCELLED” status means that the line is not valid for the contract, so if it is not valid for a contract, it is not valid for referencing a job…and this is only creating wrong costs associations."

Hi Sudhakar,
Drop inline message components for each of the textFields and the textArea and then run the application. You could also use a message list component but inline message components for each of the input components would give you a clear idea if any errors are occuring. In case any such errors are indeed occuring then the situation can be analysed further.
Hope this helps
Cheers
Giri :-)

Upgraded to 5.4 when opening lightroom get a message "encountered an error when reading from its preview cache and need to quite" tried this several time but get the same eror message

Upgraded to 5.4 when opening lightroom get a message "encountered an error when reading from its preview cache and need to quite" tried this several time but get the same error message. Says Lightroom will attempt to fix the problem the next time it launches but that is not happening. How do it fix this?

Delete the preview cache using your operating system. It is a folder whose name ends with Previews.LRDATA. Do not delete the Lightroom catalog, which ends with .LRCAT

I have a gmail account set up on my macbook pro. One mail I sent with photos continues to repeatedly downloaded in Recovery. At the same time my Gmail won't download new emails into Inbox when I press Get New Mail. Help

I have a gmail account set up on my mac. A few days ago I sent an email with photos in it and this email now is continuosly being recovered. In the meantime my inbox has stopped downloading new messages, even when i press Get New Mail. How can I stop the repeated recovery of the email and how can I get my inbox to download again?

OK, I persevered and used the Rebuild mailbox option on Mail, actually had to do it twice, but now when I boot up and Mail opens all the previously received iCloud messages I've read on iPhone/iPad are pushed through.
Back to normal...

IMovie has frozen up on me. I've tried rebooting and reinstalling the apps- no help. I can play some of the files- but I can't get into the libraries.Even when I can get something to play the whole system crashes after a few minutes. What can I do?

I desperately need your help. I was working on iMovie last night when the thing froze up on me. I've tried rebooting. I've tried reinstalling the apps. No change. I can play some of the files- although I can't tell which ones will play until they magically appear. I can't get into the project library or the event library. The bar that lets me scroll through the clips is gone. Even when I can get something to play the whole system crashes after a couple of minutes and generates a "problem report" that says "iMovie Quit Unexpectedly". This all started when I was adding cutaways- and one clip just would not load. After I tried several times everything froze up. Have you ever heard of something like this? Maybe I pushed a button or somehow changed a setting? Maybe some of the video is corrupt? What do you recommend?
Thanks for any advice you can offer!

I have tried all the above and nothing seems to work. Any other suggestions?

I tried to update my ipod but then it didnt work saying that an unknow error has occured, now itunes is not recognising that an ipod has been plugged in and the picture that comes up when you first get it is on my screen, i dont know what to do?

i tried to update my ipod but then it didnt work saying that an unknown error has occured, now itunes is not recognising that an ipod has been plugged in and the picture that comes up when you first get it (an arrow leading to the itunes sign) is on my screen, i dont know what to do?

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

My phone seems to delete contacts and info when the battery gets low, is there a solution to this issue?!

After the most recent update, I've noticed a couple MAJOR changes! 1) The battery life can barely make it through half the day. I have to keep charging it no matter how little I use it. I've even turned off apps running in the background, it didn't make much difference. And 2) When the battery gets really low, at the 10% mark, it deletes contacts and settings. I've lost so many contacts all of the sudden and I constantly have to restore my iPhone. It's so frustrating! And when the battery gets low, it also deletes my e-mail account to receive e-mails on the phone. I'm tired of having to constantly reset my phone carry a charger with me, it's not reliable any longer and I'm not sure why. Help??

Here is some information on the applecare +:
http://www.apple.com/support/products/iphone.html
It appears that you have to buy the applecare within 30 days of buying your phone - you said that your phone warranty is almost over, so when did you buy it??? That could be the explanation for the error.

When printing I get notation:"An error has occurred in the script on this page"

when printing I get notation:"An error has occurred in the script on this page", error 1791-Char 1- error invalid argument-Code 01-Can print Word, but not Web pages. Have Windows 7, Home and Internet Explore 10. Please help

Sorry that you are having a problem with the script error.
Try to clear your CACHE and COOKIES on your internet.
Are you able to print from another program, such as Firefox, Google chrome, etc?
Let me know if it prints.
**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

How to install when I keep getting the following massage on windows 7 64 bit with or with firewall on and vwith or with virus protection on here is post This installation package could net be opened verify that the package exist and that you can access

how to install when I keep getting the following massage on windows 7 64 bit with or with firewall on and with or with virus protection on here is post " This installation package could net be opened verify that the package exist and that you can access" same when trying to install quicktime

I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

When a contact gets a new phone number, I delete the old and enter the new. Then when I text or call the old number shows up as a selection yet it's no longer under the contacts info.

When a contact gets a new phone number, I delete the old number and enter the new number. When I try to text or call, both the old a new numbers. One up as a selection choice, even though the old number is gone from the contact.

That's normal behavior as the old one will remain in the memory cache for a while until it's eventually overwritten. If it's particularly bothersome to you, you can restore your phone as NEW and this will empty the cache.

Mail unexpectedly quits when trying to get mail

Please help me, the person at the genius bar was useless. My mail unexpectedly quits only when trying to get mail. I have repaired permissions, and I did an archive reinstall (at the recommendation of the genius). Nothing I seem to do works, even when I removed the envelop index and started mail after getting re setup it just crashed again.

Hi CurtRK, and a warm welcome to the forums!
You mention the envelope, but how about the Cache, and doing it like this...
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move the following folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.

How do I install latest version of iTunes when I keep getting an error message to go to Tools, Download only, then Install manually??

How do i install latest version of iTunes when I keep getting an error message to go to Tools, Download only, and install manually??

Hi Moerdesign,
Did you downloaded and installed Photoshop and Illustrator CS6 through Creative Cloud.
After uninstalled them, Creative Cloud saying applications are "Up to Date" when not installed.
If this is the case then please perform the steps given in the help document.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Please let me know if this is not the case.
Screenshot of the problem would be great help.
Regards,
Sumit Singh

When do i get my reciept?

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