When down loading customer information it will not accept my serial no
I cannot complete downloading information on Adobe Photoshop Elementss 12 and Adobe Premier Elements 12 because it will not accept my serial no which I copies from my order.
downloading does not require a serial number.
installing and activating requires a serial number, Find your serial number quickly
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Go here and scroll down to Still need help? Sign in for support:
https://helpx.adobe.com/x-productkb/global/find-serial-number.html
work your way through the links there and just keep going, even when it looks like a page you've already been on, and you will be able to start a chat session and get it straightened out. -
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Go here and scroll down to Still need help? Sign in for support:
https://helpx.adobe.com/x-productkb/global/find-serial-number.html
work your way through the links there and just keep going, even when it looks like a page you've already been on, and you will be able to start a chat session and get it straightened out. -
I am trying to re-install CS3 after having to replace my Hard drive, but it will not accept my serial #. How can I get it to allow me to continue using my software?
If you had registered your CS3, you can get the serial number from your Adobe account when you log in through the Adobe corporate web site. Just go to My Products to find it in your account.
Adobe applications show you a truncated s/n to discourage software piracy. Legitimate Adobe s/ns have 24 digits. -
I purchased a software license for photoshop elements 12. I started the process to download the software and provided the serial number on the download card. Since the serial number provided was correct, the download started and completed. Once installed the system started to install the software. Again I had to supply the serial number. This time the system will NOT accept the serial number. I entered it again. Not accepted. I tried it again, this time with dashes. Again the serial number is not accepted. What do I do?
Is there any message provided when serial number is not accepted? If so, what does it say?
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I have a new laptop and want to keepon using Adobe Pro X. I have downloaded the programe but adobe will not accept the serial number although I am a registered user .
Hi tapanb34358563,
Could you please let me know what error prompts on your screen when you are trying to enter the serial number.
Have you bought subscription for Acrobat, if yes then you might need to sign in at "adobe.com" using your Adobe ID credentials to activate subscription.
Let me know.
Regards,
Anubha -
Will not accept my serial number what now?
it will not accept my serial number what now?
Operating system?
PSE version?
What happens when you enter your serial number? Any error messages?
Ken -
I have installed Adobe Creative Suite 5 Master Collection on a 2nd computer but now it will not accept the seriall. What can I do? I'm using a fresh install of windows 8.1
What exactly means "will not accept"?
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I purchased a new computer and also Adobe acrobat XI Pro. It has not worked properly. I uninstalled it and tried to reinstall it, but the computer will not accept the Serial number. What can I do?
Hi,
Have you tried the help documents below:
Error "The serial number is not valid for this product" | Creative Suite
Invalid serial number error
In case of any other error message, please specify.
Regards,
Sheena -
I just updated to XI, but it will not accept the serial number [Was: Penny - secretary]
I just updated to XI, but it will not accept the serial number
Hi there
If you have purchased an Acrobat XI upgrade you will be prompted to enter the Acrobat XI serial number first then the serial number for the prior version.
Which serial number isn't being accepted? Please provide more details and send me a private message with both serial numbers so I can check further.
Thanks
Bev -
I have the right serial number to install arabic onto Ai, but the installer will not accept the serial number
I'm also getting the "invalid serial number", but I'm wanting to upgrade my 5.1 to 5.1.4 to take advantage of HDV 720p/24 support. Is the 5.1.4 update even an option still? I really don't want to be forced to upgrade to FCS2 and shell out $500, just to get this one feature that was included in a patch.
I went to the Registration page and it actually allowed me to register the serial number... (which I'm pretty sure I already had), but it still won't let me in to download any updates. Also, the email confirmation that was supposed to be sent has not arrived 20+ minutes later.
Very strange. I called Apple support and they estimated a wait time of 15 mins... ugh.
Anyone have other suggestions? -
Adobe Premiere Elements 12 Setup will not accept my Serial Number!
Adobe Premiere Elements 12 Setup will not accept my Serial Number!
What message do you get that indicates it is not accepting your serial; number?
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I am trying to reinstall Master Collection after a computer crash and after download it will not accept the serial number that it lists on my purchased products. The purchase was in 2012.The message says the serial number is invalid. What do I do nest?
Hi there,
Please see help here - https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
If still you are facing problem, I would recommend to reach out to support through the link which is available at the bottom of the support page.
^Ani -
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To: Ankush Ved
Your company told him it was for 6.
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