When downloadin​g e-cards i get the audio but cannot see picture or animation.

I have tried downloading e-cards containing animation.   However, I only get the audio. 

Rita, welcome to the forum.
It sounds like you need to install the latest version of Adobe Flash Player.  This is what normally causes the problem that you are experiencing.
Please click "Accept as Solution" if your problem is solved.
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HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
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HP Photosmart 7520 AIO
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