When downloading my printer, I get "the system cannot find the file specified

My printer all of a sudden did work. So I decided to update. Someting went goofy. So I tried reinstalling, and now when it get to applying updates, I get the notice "The system cannot find the file specified" HELP

Hi,
Follow the steps below and check if that resolve the issue:
1. Open Mcafee software, from the Virus and Spyware Protection section click on Schedule and run scans. Click on Real time scanning and then on Turn Off. select till I restart the PC and confirm by clicking the Turn Off button.
Now try reinstalling the HP Software and check if the installation goes as expected.
If the issue persists run the following tool:
ftp://ftp.hp.com/pub/printers/datfileremover/installdatfileclean.exe
And then run the installation file and check for any difference
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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Hi JeffWilko,
What is your current situation?
To receive better analyzation, please provide more details?
1. Could you explain a bit about the sentence ‘installing multiple printers from the portal’ ?
2. Check the event viewer and share us the related error log.
Please take the following steps for troubleshooting:
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Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

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Hi justkelly,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
Sorry to hear that you are getting errors when attempting to install the printer to your computer.
I have a link that I would like you to click on. In the steps on the link, please do step 1 and step 2 seeing that you are using Windows 7.
Installation issues.
Please let me know if this resolved your issue. I will be more than happy to offer more assistance if the link does not resolve your issue.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup
Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

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Nevermind I fixed it. Thank you.

When downloadin​g my printer, I get "the system cannot find the file specified

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When downloading my printer, I get "the system cannot find the file specified