When downloading an app my ipod keeps asking me to answer 3 security questions
When downloading an app, my ipod keeps asking me to answer 3 security questions but will say they are not correct
What kind of security questions?
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guys, i keep trying to purchase some songs on itunes, and it keeps asking me to answer security questions, which i have forgotten, so it says it has sent an email to me, so i go to my email and its not there! anyone have any ideas? this is really ANNOYING
You can try here with manage your account
http://www.apple.com/support/appleid/
I had mine mess up a few months ago and tried to get the e-mail three different times and it never came. I ended up scheduling for a tech to call me to figure it out. -
HT201209 keeps asking me to answer security questions and i dont remember the answers
can get itunes card to work
Assuming that the body of you post is what you asking about, not what you have as its title, then what happens when you try to redeem it ?
If this page doesn't help and the problem is something that only iTunes Support can help you with (these are user-to-user forums), then you can contact them via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes -
Trying to login to the App Store and it keeps asking me to answer security questions but when I try to do so the page just goes blank to white and then disappear . By this point I am already successfully logged in.
Please help.Rescue email address and how to reset Apple id sec. questions.
http://support.apple.com/kb/HT5312?viewlocale=en_US&locale=en_US
If that doesn't work and your verify the following info, call 1-800-APL-CARE.
1. apple id username, that is not locked or disabled.
2. serial number of an apple product registerd in your name
3. Billing info associated with your account -
ok i have been trying to download albums, songs, apps, etc. and my itunes keeps asking me for the security question and for the life of me i cant remember the answers. I dont know what the email is that receives the question reset. is there anything i can do to fix this or am i screwed?
If you have music that was purchased on different iTunes accounts than the one you use, then you must provide the password, otherwise the tunes are not considered yours. You can turn off iCloud and just use the usual USB sync method. But I wonder whether you'll have the same problem?
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When trying to purchase an app I keep getting redirected to answer security questions that I havent previously been asked so I dont have the answers??
Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74327) -
I'm trying to buy an app but since its my first time to puchase, theyre asking me to answer security questions but I forgot my answers. how can i find out my answers so I can purchase. please help. thanks
http://www.apple.com/support/appleid/
Start here. I ended up scheduling for them to call me to get my ID sorted out. -
i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I do ?
Dude same here
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My iTunes account is asking me to answer security questions I never answered
My iTunes account is asking me to answer security questions I never answered
See: http://support.apple.com/kb/HT5665
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After I updated my iPod it would ask me to answer secuirity questions when I tried to buy music but I never answered the questions in the first place
Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
(95133) -
Hi can anyone help me with the solution to get my security questions and answers re-set?
I have done everything the site asks you to do/ reset passwords/ confirm re-send mail and so on BUT the site still does a 360 back to answer security
questions to confirm your identity....that is the point -I do not rememeber the questions and certainly therefore dont remember answers to questions that I am supposed to recall....so what do I do?
For the last 8 months ++ I've gone full circle and am at my wits end?
Anyone have some deep wisdom on this issue
Thanks and regardsAlternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
HT1725 It is asking me to answer security questions
I am trying to download a game n it's asking me to answer some security questions. I don't even remember the answers too
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
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i cant not get into my app store because it keep asking for my billing info an when i put it in again it pops back up asking for my billing info again
Be sure to enter the security code for your credit card as well as your other information. If you don't it will keep prompting you. Also be sure the billing address and phone number match your credit card statement exactly.
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Won't le me download from app store/itunes keeps asking for password
Everytime i go to download something, it asks me to sign in, and it keeps asking.
Apparently this is a known issue and Apple is working to resolve it as quickly as possible. Don't try to change your password or account, you will have to just retry to download tomorrow.
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Hi
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use
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