When downloading Captivate 8 (64bit) - missing file archive part?

When downloading Captivate 8 (64-bit), I am being told the file archive part is missing and I need all parts in the same folder.  I have not idea what the file archive part is or where to find it.

Hi cas517,
The download file consists of 2 parts - one with .7z extension and the other a .exe file.
You need to click on the .exe file to begin the installation.
Alternatively you can re-download the files from the direct download links available at : http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
Regards,
Rave

Similar Messages

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    Hallo Kartikay Sharma,
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    Von: Kartikay_Sharma 
    Gesendet: Montag, 8. Dezember 2014 14:24
    An: Michael Infeld
    Betreff:  Photoshop Elemments 10  Datei 2 von 2 (1,2 MB,)  LS15.exe - Missing File Archive. To be able to extract PE-10 all parts must be in the same folder. Download allparts. ??
    Photoshop Elemments 10  Datei 2 von 2 (1,2 MB,)  LS15.exe - Missing File Archive. To be able to extract PE-10 all parts must be in the same folder. Download allparts. ??
    created by Kartikay_Sharma <https://forums.adobe.com/people/Kartikay_Sharma>  in Downloading, Installing, Setting Up - View the full discussion <https://forums.adobe.com/message/6994886#6994886>

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    there are two files for win os, an 7z and an exe.
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    Downloadable installation files available:
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    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
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    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
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  • Error message says "the file archive part of photoshop elements 11 is missing"

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    Hi Summer,
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  • During installation "File archive part of Elements 13 is missing"  need all parts in same folder to extract.

    file archive part of elements 13 is missing.  Need all parts in same folder to extract.

    again, you need both the exe and 7z.  download both, put both in the same folder and then double click the exe.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  DC | XI, X | 9,8 | 9 standard
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    Lightroom:  5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
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