When downloading Iphone software update (version 4.0), I get error message
When downloading Iphone software update (version 4.0), I get error message (stopped err = -3259). Is there a solution for this???
Did anyone solve this?
I'm still having this issue. I also had the same issue when trying to download a large update for an app (43MB). I can download and install smaller udpates but I can't even download the large updates. I've checked all of my firewall settings and they are fine. I've turned off the firewall when trying to download the update and it still does not work. It just keeps saying that my network connection timed out.
I'm not at the stage where I can't install new apps because it requires the latest OS version on my iphone which I can't get!
Similar Messages
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The iphone software update server could not be contacted" - error message recieved when i try to update to 5.1.1 via itunes , what can i do ?
Dear Lawrence Finch:
If you're still around I hope you see this message, as you're the FIRST person (after reading every link, thread, other sites, apple support articles, etc.) to mention JB may be causing this iTunes popup window to REPEATEDLY occur:
"The iPhone software update server could not be contacted."
No, I did not hack anything (are you kidding? Grannies don't hack!), but I unknowingly bought a 3Gs iOS 3.1 from ebay that was not advertised as JB. Since it is like brand new, I was going to keep it (because my old backup is iOS 3.1.2) & was trying to simply restore & update, which (I thought) would remove the JB (that's what everybody says at forums, etc).
Instead, after "erasing all settings/content" (inside phone's Settings to get the prior person's name out of there), it is now stuck in White Apple Mode.
Put it in DFU/Recovery Mode & connect to iTunes but that stupid above message keeps appearing & I have already read/tried EVERYTHING to get rid of that message, starting with:
1. OLD phones (3Gs) with OLD iOS 3.1+ should work FINE with OLD Mac (iBook) with OLD OSX (Tiger 10.4.11) with OLD iTunes (9.2.1[5]). So that can't be the problem.
Here's all the other things apple & others say to check which I already checked:
2. USB ports are FINE, both work FINE, so that's not the problem.
3. No "extra USB devices" are connected, ONLY a mouse, & then the phone (yes, I tried it w/o the mouse connected but that didn't help).
4. No "usb hubs."
5. Latest iTunes for this OSX has already been DL'd (iTunes 9.2.1[5]). If you know of a newer one for this OSX, please advise.
6. No antivirus software.
7. No security software.
8. No routers; only 1 comcast modem, period. Wired Ethernet.
9. No wifi gadgets, no wifi at all.
10. No firewalls, except what is on iBook in the SHARING/System-Prefs. section. It's turned OFF.
11. Did the hosts/terminal thing sudo nano whatever it was. There were only 3 lines, NO gs.apple.com:
xxxxx local host
xxxxx broadcast host
xxxx local host
Oh, & btw, ATT officially unlocked this phone (after I filled out their online forms) but I can't finish the process via iTunes to get their Confirmation that "Device is Now Unlocked," so I can use T-Mo.
So that's it. If you have any other ideas of what to do from here, since from your comment, maybe it's the stupid JB on this phone that is causing the problem (???), please advise.
Many thanks! -
Downloading Ipod software update 3.1.1 but get error 3259
What is wrong? I cannot seem to completely download the software update. After partially downloading the file, an error appears that the connection was timed out. Status: stopped (err = -3259)
I do not have a firewall up nor do I have anti-virus software. I'm running itunes 9.Ok, I'm told that it's a timeout error due to internet connection. For whatever reason, when I tried downloading it again during the day, it worked fine. I don't know what the big difference would be from night to day.
An apple expert emailed me:
I understand that you are receiving a message about connection error 3259 when trying to download your purchases.
I have confirmed that the iTunes Store is functioning and accepting connections. Therefore, the issue is likely related to your Internet connection, local network, or computer. I'm happy to provide some information that should help you connect to the iTunes Store again.
Error 3259 is a network timeout error. Sometimes this error can be caused by software on your computer that slows down the network connection. This error can also appear if you are downloading multiple items. I'd like to provide some steps that should help you successfully download your purchases.
It often helps to pause the download and then download items one at a time. These steps will walk you through doing this:
1) Open iTunes.
2) From the Store menu at the top, choose Check for Available Downloads. If you're unable to upgrade and are using iTunes 7, the option will say Check for Purchases.
3) Enter your account name and password, then click Check. Your purchases should begin downloading.
4) Under the STORE section on the left, click Downloads.
5) Click the Pause All button in the lower-right corner. This will temporarily pause all of your downloads.
6) To resume only one of the downloads, click the refresh button that appears to the right of one of the paused downloads.
Certain types of software can affect the way a computer sends and receives information from the Internet. Here are a few examples of these types of software:
- Firewalls
- Web accelerators
- Ad filters
- Virus protection software
If you have any of this kind of software installed on your computer, you will need to configure each of the applications to allow your internet connection to access iTunes freely. For instructions, please refer to the documentation that came with that software, or contact the software's manufacturer. You'll need to configure the software to allow these domains to send and receive data from the Internet freely:
itunes.apple.com
ax.itunes.apple.com
For assistance in configuring your firewall or accelerator software, you may need to contact the manufacturer or your Internet service provider (ISP). When contacting their support representatives, it may be useful to have the following information:
"Well Known" TCP and UDP Ports Used By Apple Software Products
http://support.apple.com/kb/TS1629
The following article helps Windows users pinpoint software conflicts that could cause the error:
Using MSCONFIG to troubleshoot conflicts in Windows XP
http://support.apple.com/kb/HT1275
Using MSCONFIG to troubleshoot conflicts in Windows Vista
http://support.apple.com/kb/HT2292
Once you have managed to allow access to iTunes through other software, please follow these instructions:
1) Sign out of the iTunes Store.
2) Quit the iTunes application.
3) Restart your computer.
4) Open iTunes.
5) Select Check for Available Downloads from the Store menu at the top of iTunes, (if you're unable to upgrade and are using iTunes 7, you'll choose Check for Purchases).
If you can't find this option, you can also click this link to do the same thing:
https://phobos.apple.com/WebObjects/MZFinance.woa/wa/checkForPurchases
6) Enter your account name and password, then click Check. The missing item should begin downloading and appear in your Purchased playlist.
Please note that the iTunes Store cannot investigate every user's connection issue. Apple Discussions are another source of information about iTunes, where everyone from new users to professionals can interact and share their knowledge and experiences. You may find another user with the same operating system or ISP that may be able to help resolve this issue. You can find the iTunes discussions group at:
http://discussions.info.apple.com/itunes
If you are using a dial-up connection, you might consider downloading your purchases over a broadband connection, if you have access to one.
I hope this information is helpful. Thank you for shopping at the iTunes Store. -
I have a MacBook pro mid 2010
Runs Mavericks in its last version 10.9.5
I am unable to download Yosemite OS to install in this very same machine, and get an error message.get an error message.
Care to share what the error says? My mind reading skillz are nill this early in the morning. -
I am running windows xp. Trying to download latest version of iTunes and get error message: Microsoft Visual C Rundtime Library. Runtime Error. Program:C\ProgramFiles\iTunes\iTunes.exe. R6034 An appliction has made an attempt to load the C runtime library incorrectly. Please contact the appliction's support team for more information.
2nd/ message: iTunes was not installed correctly. Please reinstall iTunes. Error 7(Windows error 1114)
I have removed iTunes serveral time and tried to reinstall many times and get the same results noted above.
Can anyone help me? Thank you. EFS1Hello DrJMDDC,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
1. Remove iTunes and related components from the Control Panel
2. Verify iTunes and related components are completely uninstalled
3. Reinstall iTunes and related components
Best of luck,
Mario -
When I try to update my iPod touch I get a message that the iTunes is already upgraded. My iPod is 4.1
Do you have a 2G, 3G or 4G iPod?
A 2G can go to 4.2.1
A 3G and 4G ro 5.1
Identify yours yours here:
Identifying iPod models
Do you have iTunes 10.6 on the computer?
What computer OS and version do you have?
If a Mac OSX 10.4.11 you need to update to t least 10.5.8. With 10.4.11 you can only go to iTunes 9.X and going beyond 4.1 requires 10.X -
When trying to sing into the Itunes Store I get error message "Itunes store not availble at this time. Please try again later" I've updated everything and doesn't help. Anyone have any ideas?
Send a PM(Private Message) to ATT Uverse Care.
-
Have not used Itunes in a while and I cant access Itunes Store with out downloaded new version but I keep getting error message with download. Can I just access the Istore without downloading new version?
downloaded new version but I keep getting error message with download.
What does the error message say, andrea? (Precise text, please.) -
When I try to update my apps, I keep getting the message that there is a problem with my billing information even though this is the billing information I have always used in purchasing my apps. What do I do?
You probably need to confirm the security code of your CC. Log into your account an input this, even if it's already there.
-
Updating iTunes 12.1 and get error message "The procedure entry point CMBlockBufferCopyDataBytes could not be located in the dynamic link library CoreMedia.dll". What went wrong and how to resolve this?
Entry point errors can often be fixed by deleting the offending dll, then repairing the component it is part of.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2 -
I have tried to download ITunes 11on Windows 7 but I keep getting error message 5 telling me it did not install correctly and to install again. Can anyone help?
HI there,
I would recommend taking a look at the troubleshooting steps found in the artilce below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W -
Always have issues downloading iPhone software updates
I have ongoing issues downloading iPhone software, I've been trying for weeks to get the latest update. It will begin to download and get relatively close then time out, my internet connection disconnects and I get an error message in iTunes that the network connection is gone or something to that effect.
Any suggestions?What kind of Internet connection do you have? One thing I have done just to make sure nothing happens to the iPhone when I'm updating is when it asks about updating, I tell it to just download the update, not download and update. That way if the download fails, it doesn't affect the iPhone. Sometimes as Internet traffic gets heavy it can affect the downloading. Slow connections can also affect this.
-
Why do I keep failing to download iPhone Software Update 2.1?
I was excited to see that iPhone software update 2.1 solves many of my current problems, but I tried it countless times and each time I get *error 9006* halfway through the download asking me to check my network connections.
Can anyone help??? Thanks a lot.Download the file directly:
iPhone 3G 2.1 direct download (note that this is for the _iPhone 3G_ only)
Original iPhone 2.1 direct download (note that this is for the _Original iPhone_ only)
Once you download the update file, you simply connect your iPhone, and press the option key (Mac) or the shift key (Windows) while clicking the Update button in iTunes, and you'll be prompted to locate the file you downloaded. -
Encountering error getting file security when downloading iTunes software update
Error messages indicates: Error getting file secuirty:C:/ProgramData\Apple\Installer Cache\Apple Software Update 2.1.3.127\Get Last Error 5.
What should I do to correct this? I have turned off McAfee firewall during installation as I thought that might be the problem, but errror still appears.Try temporarily disabling firewall and antivirus.
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when i try to update my ipod touch a get the messsage the itune update server could not be contacted please check your internet connection
Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/
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