When ever I reboot my device, I get an error message that says, "runtime error info.plist not found". What is this, how does it effect my ipod and how do I correct this error?

I have an ipod touch 64gb. Lately, I discovered an error message on the lockscreen that says "Runtime Error Info.plist not found". What is this, will it effect my ipod, how does it effect my ipod and how do I correct the error? (I see the error message when I power up my ipod and when I reboot).

Follow this article:
How to restart the Apple Mobile Device Service (AMDS) on Windows

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I purchased and downloaded a movie and when I it backed up to my computer it changed something and now when I try to watch the movie I get an error message that says "The request URL was not found on this server.? What do I need to do to correct it?

I purchased a movie and downloaded it and when I conected my I Pod to my computer, now I get a message "The requested URL was not found on this server". What do I do to fix it?

Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems...

My first generation AppleTV will not sync with iTunes anymore. I get an error message that says: "The Apple TV is not responding Check that any firewall software running on this comptuter has been set to allow communication on port 3689" firewall is off

My first generation AppleTV will not sync with iTunes anymore. I get an error message that says: "The Apple TV is not responding Check that any firewall software running on this comptuter has been set to allow communication on port 3689" firewall is turned off.. Any ideas?

Thanks Rudegar,
I only synch and do not stream off of my 1st Gen AppleTV
I will try with ethernet but will be a pain in the butt if i can not fix it with wifi for long term fix
I may end up trying to do a named IP address vs DHCP for this appleTV (not sure if i can do both and do not want to remove DHCP as i have a bunch of sensors and other devices that I prefer to dynamically add to the network via DHCP vs. assign each one
Will keep working on other fix options (factory reset, etc.)
Thanks again

HT201210 When trying to restore the iPhone 4, I get a message that says "The requester resource was not found." What does this mean?

When trying to restore the iPhone 4, I get a message that says "The requester resource was not found." What does this mean?

Hi timtim89,
Thanks for visiting Apple Support Communities.
You may need to restore your iPhone after placing it in recovery mode. See this article for the steps:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Regards,
Jeremy

When I am writing an email, I get an alert message that says "The message could not be copied or moved to the drafts folder. Writing to the folder failed. To ga

When I am writing an email, I get an alert message that says “The message could not be copied or moved to the drafts folder. Writing to the folder failed. To gain disc space, choose Empty Deleted and choose Compact Folders and try again.”
If I do that, I get a message saying “There was an error copying to the Sent folder,, retry?”
If I retry it sends the uncompleted email. All I can do is keep deleting the message and carry on. Then the whole business might repeat itself.
Help!
Frank

Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
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-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems...

My MacBook Pro will not start. When I started it goes to a gray screen with the Apple logo and has the spinning dial. When I started in safe mode it will not start. In safe mode it as an error message that says MacBook Launch_msg():Socket is not connected

My MacBook Pro will not start. When I started it goes to a gray screen with the Apple logo and has the spinning dial. When I started in safe mode it will not start. In safe mode it as an error message that says MacBook Launch_msg(): Socket is not connected

If running 10.7 or later hold down Command-R at Startup.
This should invoke recovery Mode.
Choose Disk Utility.
Select your Hard drive. Inspect the SMART Status in the lower right of the window for "Verified".
Select the Mac OS X Volume (originally Macintosh HD) click (Repair Disk)
If errors, run again until it comes clean or gets stuck.
Report any error messages.

I tried to play my iTunes and suddenly get an error message that says "The song (name) could not be used because the original file could not be found. Would you like to locate it now?" It happens on all my tunes and each one I select ends up with a "?"

I tried to play my iTunes and suddenly get an error message that says "The song (name) could not be used because the original file could not be found. Would you like to locate it now?" It happens on each tune I select and a "?" appears beside the song. Does this sound familiar to anyone?

I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
But before I would check the folders and see if the songs are really there
In my iTune I have this, and I believe it is the default.
Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music

Why do I get an error message that says "Your Apple ID is not eligible to purchase gift certificates?"

I am trying to purchase a printable gift certificate from iTunes, and I keep getting an error message that says, "Your Apple ID is not eligible to purchase gift certificates." You can purchase gift cards from retail locations. I can't do this because I live overseas. I've tried deleting and re-adding my credit card information, and I've submitted a support ticket to ask for help. I see from my Google search that this is not an uncommon error message to have, but I can't find a solution!

No, I am a US citizen living overseas, but I am going through a VPN and I am using a US-based credit card. I have no problem purchasing apps, just purchasing gift certificates. I'm going to try gifting the app to the person I am purchasing for until Apple straightens this out for me.

Photoshop Elements 10 will not open. I get Error message that says "Runtime Error!" and closes. What do I do?

Help. Photoshop Elements 10 will not open. I get Error message that says "Runtime Error!" and closes. What do I do? What does it mean? I bought Elements 10 at a retail store. It did work for a while.

Hi,
Can you post back with the following.
1. The full Model No. and Product No. of the notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.
2. The full version of the operating system you are using ( ie Windows 7 32bit ).
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

TS3212 I get error message that I need apple applications support . not found. It should have downloaded with itunes

error message: Apple application not found: uninstall I tunes and redownload it. I have a new computer and this is the first time I have downloaded itunes on it. I thought every think should ha

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

When I attempt to start Firefox, I get an erroro message that says "Firefox is already running. You must close it...When I go to Task Manager, I find that it is not running. I uninstalled and re-installed, but the same thng happens.

I have received this message before, and used Task Manager to close the process. Then it would start OK.
This time, it won't start, and the same message is displayed.

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
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See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I get an error message that says power pc programs are not supported

I updated my Mac and now I can't open any of my Microsoft programs. What happened?

Lion does not support PPC applications. You will have to install newer versions or use them with Snow Leopard.
Ciao.

When i install or reinstall the new itunes i get an error message that says:

when i install or reinstall the new itunes i get an error message that says:
apple application support was no found.
apple application support is required to run ituneshelper. please uninstall itunes, then install itunes again.
error 2
thats all it says ive tried to reinstall uninstall ive done all that and it wont work. i use windows 7
please help me!!

Yeah, this is absolutely ********. I have t5he same message, only i just started getting it when my Iphone4 went in to recovery mode.
I uninstalled itunes, downloaded the lates itunes just now, reinstalled it and got the same message.
So, i did some more google research, and saw a recommendation that rather than installing itunes, one should unpack it with win zip, or win rar.
I did this, and even though I just downloaded the apple software today, when i try installing application support, i gwt a message saying A LATER VERSION OF APPLE APPLICATION SUPPORT IS ALREADY INSTALLED.. go figure! Du-uh!
So, i uninstalled the new itunes, went - control panel-programs- and dis a search for apple application support, found it and deleted it too.
Resinstalled itunes and again the same message.
unistalled everything again, tried installing application support first, then itunes, and now I get a message saying ITUNES WAS NOT ISNATLLED CORRECTLY!
I am so annoyed right now, that if my puter was a person, I would be in Jail!
lol

I make me a new apple id, but when i want to download an application it appear a message that says imposible to connect to itunes sttore, why?

I am in Costa Rica, but i make me a new id of apple of U.S.A. for have more applications, but when i try to download an app it appears a message that says imposible to connect to itunes store, what can i do?

Thank you, but i read this article and a lot of more articles and i cant fix the problem, but i see in a diagnostic of itunes that i have a problem that says mistake in the safe vincule to itunes store, but i dont know if is that the problem that affect the ipod or if is another problem, what can i do? i need HELP

When I try to sync my iPhone, I get an error message that says "This iPhone cannot be used because the Apple Mobile Device Service is not started. There's no explanation of what to do to fix it.

When I try to sync my iPhone, I get an error message that says "This iPhone cannot be used because the Apple Mobile Device Service is not started. There's no explanation of what to do to fix it.

Follow this article:
How to restart the Apple Mobile Device Service (AMDS) on Windows

When ever I reboot my device, I get an error message that says, "runtime error info.plist not found". What is this, how does it effect my ipod and how do I correct this error?

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