When ever I try to install a new game or update an existing game,I get as far as the icon stating "waiting" or "installing" how do I get the games to install or update? I have icons on my iPad saying "waiting" for days. Please help

Reboot your iPad and then try installing the apps again.

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Why are my tools like brush, eraser, pencil (basically any that you would use to make a smooth motion that would affect the layers) is not working and acts as if I clicked once and let go. I have checked spacing and reset tools and brushes. Please help!

I haven't had issues with this in the past and I've checked the different modes the layers are in as well as the brushes are in. I've also checked spacing to make sure it isn't wrong. An example of what it is doing, would be to use the brush tool and try to draw a circle. Normally, this wouldn't be an issue but the tool only makes a dot as if I quickly pressed and released tool, but I'm holding down to draw the image. All tools that do similar functions such as blur, eraser, pencil, paint are doing the same thing.... Please help!!

Photoshop Elements doesn't respond when you use editing tools in Mac OS X 10.10

I have the new iOS 6 on my iPad, and when ever I try to log on to the iTunes store this comes up: Cannot connect to the iTunes store. Anybody help please? :)

I have the new iOS 6 on my iPad, and when ever I try to log on to the iTunes store this comes up: Cannot connect to the iTunes store. Anybody help please?

I'm also having this problem I've already tried changing the year stuff and its still the same I succeeded once when I toggled my credit card account but after that the same problem occurred.

HT5037 I have installed the iPhoto Library upgrade, which confirms it was successfully installed, however when ever I try to open iPhoto 11, it refers me back to the bloody library upgrade again, so I can't use iPhoto any more.

I have installed the iPhoto Library upgrade, which confirms it was successfully installed, however when ever I try to open iPhoto 11, it refers me back to the bloody library upgrade again, so I can't use iPhoto any more.

Thanks, it worked first time that I double clicked as you suggested.
Why do Apple make it so hard to upgrade some programs? They could make the follow through instructions a lot clearer.
Now I have it open- it works and..................... it does look pretty neat.

HT201263 I have an iPod Touch which I've had for almost 4 years, with 32 GB of memory. I am unable to update it, and consequently cannot install any newer apps. I am very disappointed that I spent a lot of $$; now Apple wants me to spend $$ again to get a

I have an iPod Touch which I've had for almost 4 years, with 32 GB of memory. I am unable to update it, and consequently cannot install any newer apps. I am very disappointed that I spent a lot of $$; now Apple wants me to spend $$ again to get a new one. As I mentioned, I am pretty upset. Does anyone know if there's a work around?

I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
Identifying iPod models
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

When ever i try to install photoshop cc on my laptop i keep getting this error "We've encountered the following issues installer failed to initialize. Please download adobe support advisor to detect the problem."

when ever i try to install photoshop cc on my laptop i keep getting this error "We've encountered the following issues installer failed to initialize. Please download adobe support advisor to detect the problem."

start at the top and work your way down applying applicable fixes until your problem is resolved.
if cc (win): https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
if, your error is:
"Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
first, rename OOBE Folder to OOBE.old.
to find OOBE:
64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
32 bit win OS: Program Files \Common Files\Adobe\OOBE
mac os: HD>library>application support>adobe>caps
mac os: USER>library>application support>adobe>OOB
if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
if you're using a dvd to install:
copy the disc contents to a desktop directory and install from that directory.
if you're using a mac:
1. Try to Create a new user account in Mac with Administrator Priviledges.
2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
5. Start the installation again.
if everything applicable above fails, check your installation logs:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

Since downloading iOS 7, I have been having trouble purchasing music from iTunes Store. When ever I try to make a purchase I always get the message "Your account is not valid in the US store"

Since downloading iOS 7, I have been having trouble purchasing music from iTunes Store. When ever I try to make a purchase I always get the message "Your account is not valid in the US store" As I am new at this I don't know what I can do to remove this problem.

What country are you in ? If you aren't in the US and the address on your account isn't in the US then try going to the bottom of the Featured tab in the App Store app on your iPad and tap on your account id, tap on 'View Apple ID' on the popup and log into your account, and then select the Country/Region section and select your country.

So I updated to OS X Maverick(s) and backuped my harddrive and got a new one installed, everything seems okay but some things are missing in my settings like the software update icon. Does anyone know how I can get it back?

So I updated to OS X Maverick(s) and backuped my harddrive and got a new one installed, everything seems okay but some things are missing in my settings like the software update icon. Does anyone know how I can get it back?

Okay so I asked someone from apple and they said that the software update icon is gone but its functions have been merged with the app store icon on the settings menu. Crisis averted haha!

I have been using itunes all day and then it wanted me to install a newer version. When I did it said I can't because it's missing mdsvr80 or something so i downloaded that now it has another error. How do I get itunes back the way it was or to work?

I have been using itunes all day and then it wanted me to install a newer version. When I did it said I can't because it's missing mdsvr80 or something so i downloaded that now it has another error. How do I get itunes back the way it was or to work?

See this User Tip by turingtest2
https://discussions.apple.com/docs/DOC-6562

Hi i have an ipod 4th gen. the problem is when ever i try to sync my iPod to my computer a mesage comes up and says that the ipod can't be backed up. There wasn't a problem until I upgraded the software. How do I fix this??

Hi i have an ipod 4th gen. the problem is when ever i try to sync my iPod to my computer a mesage comes up and says that the ipod can't be backed up. There wasn't a problem until I upgraded the software. How do I fix this??

Try here:
iOS: Troubleshooting backup issues in iTunes

When ever I try to watch any video, from a link or YouTube say, using Firefox, I get a message 'An error as occurred. Please try again later'. It has been this way for some weeks. I don't have this problem using Safari or Opera.

When ever I try to watch any video, from a link or YouTube say, using Firefox, I get a message ‘An error as occurred. Please try again later’. It has been this way for some weeks. I don’t have this problem using Safari or Opera.

I believe that our “Werbung problem” adds an additional second hyperlink to the pop-up window. This second link is activated whenever you trigger a saved hyperlink to a Mail.com site.
I had the same problem and eliminated it by deleting all bookmarks, hyperlinks and automatic links that take firefox to a mail.com address. So I just deleted all bookmarks I had saved for mail.com. I also changed my home page link because it also went to my email at mail.com. I then did a warm boot, opened firefox and re-saved my bookmarks and homepage to the desired addresses. Good luck.

HT4929 I have os x 10.6.8. When I try to update it says there are no updates for my sytstem. I want to get iCloud on my Mac Book Pro and one of the requirements is 10.7.2 how can I get this done?

I have os x 10.6.8. When I try to update it says there are no updates for my system. I want to get iCloud on my Mac Book Pro and one of the requirements is 10.7.2 how can I get this done?

Welcome to the Apple Community.
You can purchase Lion from the Mac App Store. You will need to meet the requirements for Lion, but the Mac App Store will tell you whether your Mac is capable of running Lion or not.

I have a DVD Acrobat Pro 9. I upgraded laptops and trying to install but the DVD is not readable. How can I get a new DVD or Download Acrobat Pro 1. The product is registered and I have the serial number. PS: Contacting Adobe on this issue is impossible..

I have a DVD Acrobat Pro 9. I upgraded laptops and trying to install but the DVD is not readable. How can I get a new DVD or Download Acrobat Pro 1. The product is registered and I have the serial number. PS: Contacting Adobe on this issue is impossible... direct support stinks.

Download AA 9 Pro from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html. Make a new backup for your archive. You might also take the DVD to your library to see if it is a drive problem. You might also carefully clean the DVD with water and soap (do not use anything that would scratch the surface or you have destroyed it for sure) and see if that solves the problem. This is particularly an issue if you have finger prints or other crud on the DVD. However, it could also be a bad drive as I mentioned. Hopefully the download solves your problem in any case (I would backup the download to CD and/or backup HD).

Have PS Element 12 using it with new MacBook pro. When I edit and save a photo in jpeg format, and try to e-mail it, it has a duplicate but ghost image underneath, and I don't want this second image. How do I get rid of it?

Unwanted ghost image underneath edited file. Need to solve!!! Have not experienced this with my old CS2. Please help.

Hi Panamark,
The problem has been resolved for me. I am a little fuzzy on how it got fixed.
I only have 3G, so I think I went to the library to use wi-fi.
I think I just deleted the stuck apps, and the downloaded them again. You do not have to pay again when you download a previously purchased app.
It is now August, and fortunately I have not had any stuck apps lately.
As you may already know, you cannot download an app over 20 MB via 3G.
I have the Kindle app also. No new updates lately. I only bought one thing using Kindle. It was a guide to iPad that was only $1.99 or so, but it did not really have anything that cannot be found in normal free Apple guide.
I have borrowed an ebook from the library using Overdrive app. You can choose the ebook version from Kindle.
I don't have any weather apps.
Let me know what happened when you get the chance.
M

I keep getting a error code 1 when ever i try to download adobe 30 day free trial. i have a HP Windows 8?

I keep getting a error code 1 when ever I try to download adobe 30 day trial. I have a HP windows 8, I was able to download the Adobe download manager. Could anyone help me with this problem i was told that I might have a problem with my SLStore folder. I need help.Thank You.

uninstall your cc app, clean and resintall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

When ever I try to install a new game or update an existing game,I get as far as the icon stating "waiting" or "installing" how do I get the games to install or update? I have icons on my iPad saying "waiting" for days. Please help

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