When ever i turn on my ipod i get the itunes symbol and the cord
HELP! Yesterday my itouch 2nd generation 16Gb turned off and so i charged it thinking it would turn on like usual but when i turned it on, the apple showed up and then it would show the itunes symbol and the cord that you use to connect your ipod to the computer. So thinking that it would unlock my itouch, i plugged it into the computer but then a box appeared that said.... "itunes could not connect to your ipod "ipod touch" because it is locked with a passcode. You must enter your passcode on the ipod before it can be used with itunes." But the problem with that is that i can't get onto my ipod because of the symbol saying htat i need to plug it into the computer and connect with itunes. Is there anything i can do to get it to unfreeze so i can enter my passcode??
p.s... I tried turning it off and turning it back on and i also tried pressing the top button and the center button trying to unfreeze my ipod touch.
this might work..I had the same problem and it worked for me...
You need to put your touch into recovery mode and then restore it. Here's how:
1. Disconnect it from your computer
2. Hold down the Sleep/Wake switch until you see the red slider. Turn it off.
3. Start iTunes
4. Hold down the Home button and keep holding it down while you plug the iPod back into your computer.
5. Keep holding down the Home button until iTunes responds with "and iPod has been detected in Recovery Mode". Release the Home button and follow the onscreen instructions to restore.
Similar Messages
-
My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.
Likely this:
Errors related to third-party security software
Error 2, 4 (or -4), 6, 40, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer. -
updated to ios6 on my ipod touch 4g when i try to turn it on it doesn't, it just comes up with the itunes symbol and the usb, so i plugged into laptop opened itunes and it says to restore back to ios5 i pressed restore and it cant connect to server? help?
Maunally restore it. In order to do this:
-Download the iOS 5.1.1 firmware from here http://www.redmondpie.com/download-5.1.1-ios-for-iphone-4s-4-3gs-ipad-ipod-touch -direct-official-links/
1. After downloading the firmware from the given link, open iTunes and click on your device.
2. Now press SHIFT on your keyboard and while pressing it click on "Restore".
3. A dialog box will appear.
4. Select the firmware you downloaded and click ok.
5. Done!!! Your iPhone will now be restored to 5.1.1 and if you had backed up your iPod before, then you can put all its settings afterwards. -
The screen on my ipod touch is frozen with the iTunes symbol and the connection cord. I don't know how to get past this. Has been like this for over a week. Need help PLEASE.
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
Why does my ipod have on its screen the itunes symbol and the cord with an arrow pointing to the itunes symbol. I can't do anything with my ipod now!
Plug it into iTunes. If that does not work hold the power and home button untill the screen turns off then let go of the power button but KEEP holding the home button... this should bypass the connect to iTunes screen. Hope it helps.
-
I did the most recent download on my iPod Touch and now I am unable to use it at all. The iTunes symbol and the charger are shown on the screen, but I am unable to do anything!
Connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software -
my iphoe has a picture of the itune's symbol and the connect wire; when i connect the wire to my iphone and computer nothing happens. itunes doesn't acknowledge sync. I can't do anything with my iphone. What is the issue and what to do?
Hello JBH 1162
Check out the articles below to get your iPhone to show up in iTunes so it can be restored. Start with the first one to see if you can make any change to show up in iTunes and if it does not, then pick either the second or third article for the type of computer that you have.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Regards,
-Norm G. -
What does it mean when my iphone 4s shows a black screen with the itunes symbol and the usb plug in
what do i need to do to unlock my iphone 4s. The itunes symbol is on my screen with a usb cord symbol and a black screen
http://support.apple.com/kb/HT1808
-
I was trying to backup my iphone to the computer, I got some message that said it didn't finish an update and now the iphone is stuck. It has the itunes symbol and the usb cable picture on the screen, any ideas as to how to clear this???
Put your phone in Recovery Mode & restore it, as described here:
http://support.apple.com/kb/ht1808 -
I need help with my iPod, its stuck on a screen with the iTunes symbol and the charger below it can anyone help me?
This happens when the operating system on the phone becomes corrupted. This could be because of a failed update to the OS or even a hardware failure due to being dropped or submerged in water. If you follow the instructions indicated, hopefully iTunes will be able to restore the OS and afterward you can restore the settings from a backup (assuming you have one).
If this does not solve the problem you will need to take the phone to an authorized repair center. -
My ipod is not working at all when i plug it into my laptop i get an itunes sign and below that plugin sign also it says new software found however it first asks me to install the software disc which i dont have it with me now can you plz check for the same and reply asap...please thanks.
The link I and Ingo provided included:
1. Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
That is more than quicktime and iTunes. Follow all the instruction in the link for removing and reinstalling the Apple software. -
hi there, I need help .. I have 2 gen ipod touch and I restore my ipod around 11:00 pm and now its 1:20 am and on my screen its the iTunes logo and the usb cord and when I plug my charger in my laptop .. iTunes comes up and this what it saids "iTunes has detected an ipod recovery mode. you must restore this ipod before it can be used with iTunes" so what do I do.. do I let my ipod died right out & then try it .. because I restore it ,... it was beening to slow... so please help me ?
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
When I try to sync my IPOD (3rd gen) on ITunes, I receive the following error message - you don't have enough access permissions to perform this operation..can anyone assist?
See:
iPhone - not enough access privileges: Apple Support Communities -
My ipod when i cut it on shows the ITunes icon and the usb plug icon on my ipod screen. so I plugged it into my computer and when it took me to the Itunes menu it says I needed to reinstall the proram to the manufactures settings and upgrade. My Ipod appears to be whiped clean. I does nothing now. It didnt reinstall or upgrade at all. I have 2 Ipods and I think things got crossed up with them.
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem -
I dropped my ipod touch 3 generation into some water. I let it dry off completely befor turning it back on. Now it shows me the itunes logo and the usb cord picture. I restored my ipod, and now it won't connect to itunes or my computer. What should I do?
Hey
Does it charge when connected, if not you may have broken it..
You can always try an apple Genius at an Apple Store,
Jason
Maybe you are looking for
-
CS5 & CS6 loaded on multiple computers at the same time.
Is it okay to have CS5 loaded on two computers and CS6 loaded on two other computers or would that violate the software agreement with Adobe?
-
Video recorded in landscape only plays in portrait mode on HD tv
I recently obtained iphone 5s. I've recorded several videos with the phone, in landscape mode. When I try to play the videos connected to my tv via HDMI A/V cable the videos will only play back in portrait mode (quality is distorted and horrible). Sa
-
500 Internal Server Error - When calling LOV's
I receiving the following error when calling a LOV. Both date LOV's and LOV's based on a foreign key fail. 500 Internal Server Error OracleJSP: oracle.jsp.provider.JspCompileException: Errors compiling:D:\Oracle\oc4j\j2ee\home\application-deployments
-
When I go to print there is no print button (greyed out). I go up to where it says to choose a printer and choose my Epson c86. The printer utillity opens next I choose the printer and in the corner of the window it spins and when I click add printer
-
Can InDesign CS6 coexist with CS5.5 Production Premium?
I have a user with Adobe CS5.5 Production Premium installed. They want to purchase InDesign CS6. Will ID CS6 install and work correctly if the rest of the Adobe apps are CS5.5??? Bob Reed AARP