When Firefox 4 is running it seems to slow my whole Mac down
When multiple apps are open everything slows down. This never happened with Firefox 3.6. Even when I quit Firefox it takes it almost a minute to close. I have a Mac Book Pro with Snow Leopard OSX 10.6.7 Often when I try to do something (Any app) the spinning colored ball just keeps spinning for quite awhile before preforming what I wanted.
Are the yukky shortcuts the [[what are app tabs?|App Tabs]] if so you can stop them from displaying. Note you can also choose whether the tabs on top remain that way or display as before.
There is a [https://bugzilla.mozilla.org/show_bug.cgi?id=633427 bug] with firefox 4 (& possibly 3.6) that is not cured by disabling plugins, you need to actually remove them, (or disable at OS level) that could cause problems, it reults in multiple instances of plugincontainer.exe running. If you try firefox4 again it may be worth looking out for that problem.
It is probable that there are multiple causes of the problems with firefox 4 running slowly, the obvious simple problems should have been picked up and resolved by testing before firefox 4 got this far.
Similar Messages
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If I don't keep closing down Firefox, when I check in the Activity Monitor it sometimes takes up more than a gig of memory, but I'm not doing anything that should take that much. Please can anyone help? It slows my whole system down, giving me that annoying beach ball all the time.
If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link:
http://www.verizon.com/repair
You can find tools on the Verizon Residential Support page that may help you diagnose your issue:
http://www22.verizon.com/residentialhelp -
Some times when I have been using mail and close it down, I am unable to close my Mac Down?
Do I require any Virus Protection for my Mac Mini?If Mail is preventing shutdown, when it happens go to the Apple Menu>Force Quit, select Mail and click on Force Quit - it should then continue to a normal shutdown.
No, you don't need anti-virus software:
http://www.thesafemac.com/mmg/
https://discussions.apple.com/docs/DOC-3030 -
Following an upgrade of my OS from XP to Vista, I tried to point the new installation at my old profile. Now when I try to start FF, I get a message saying that it is already running and I should reboot to clear the problem. I've done that but the problem remains. I have uninstalled firefox and reinstalled v4 beta. The problem remains. Any ideas?
OK, I had moved the profile file inside the profile folder which was created when I installed FF, to the main FF folder. I then took the equivalent file which existed under XP before my upgrade to vista, and moved it into the new Profile folder. That's when I hit the problem described in the initial question.
So, what I did following Tony's response was to move the bookmarks password and cookies files into the profile created on the install. I then moved that file into the profile folder and moved the one I'd saved from XP, out to the main FF folder.
Started FF and voila! All working fine. Thanks for your help. -
Yesterday, when I turned on Firefox, an Ad for a Registry cleaner pop up on the opening page. I tried to delete the pop up but there is no "close" button. I tried to delete using Add or Remove Programs Control panel), did not show up in the Display list. Restarted, no change. Tried : System Restore, no effect still would not delete. If I opened a "New Window" it would be free of the Ad pop up. In desperation I tried to download the Registry cleaner, got an error message from my virus scanner that the .exe file was a possible virus. Ran my virus scanner (ESET) & DELETED THE .EXE FILE. Opened FireFox, the popup window was still there.
Try the Following:
'''Scan for Malware'''
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try some of the following programs to scan for malware:
* [http://www.malwarebytes.org/mbam.php MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://windows.microsoft.com/MSE Microsoft Security Essentials] (A good permanent anti-virus if you don't already have one)
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
'''Reset Firefox'''
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us! -
I attempted to open a new window from the Firefox icon but nothing happens. I then went on browsing and closed Firefox but was later unable to open it. I checked processes and it was already running but there was no window displayed. I am running Windows 7 Professional.
This is repeated any time I already have the browser open and wish to open a second instance.'''<u>Open a second window (not a second tab, that is different) when Firefox is already running and displayed on the monitor</u>'''
*Firefox button > New Tab > New Window
*CTRL+N
*'''''If using the Menu Bar''''': File > New Window
**To '''''temporarily''''' display and make choices from the Menu Bar press the ALT key or the F10 key
**Also see: https://support.mozilla.com/en-US/kb/Menu%20bar%20is%20missing
'''<u>Firefox "hang on exit"</u>'''
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#Why Firefox may hang:
#*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' -
Eudora 7 crashes when Firefox 11 is also running
I have been using Eudora 7 and Firefox for several years without a problem. A couple weeks ago, Eudora 7 started crashing if Firefox was also running. This has happened with Firefox versions 10 and 11. Eudora does not crash when Firefox is not running.
Sorry not something I have knowledge about, but you could try other forums.
See this thread for some background info about Eudora
* http://forums.mozillazine.org/viewtopic.php?f=28&t=2205701
And consider posting in that forum, or the official forum
* http://eudorabb.qualcomm.com/forumdisplay.php?29-General
or even the thunderbird forum
* https://getsatisfaction.com/mozilla_messaging/topics/new -
My other web browser is working and I am able to surf the internet with it. I have an iMac.
'''<u>Open a second window (not a second tab, that is different) when Firefox is already running and displayed on the monitor</u>'''
*Firefox button > New Tab > New Window
*CTRL+N
*'''''If using the Menu Bar''''': File > New Window
**To '''''temporarily''''' display and make choices from the Menu Bar press the ALT key or the F10 key
**Also see: https://support.mozilla.com/en-US/kb/Menu%20bar%20is%20missing
'''<u>Firefox "hang on exit"</u>'''
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#Why Firefox may hang:
#*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' -
Here is the latest panic:
Can someone help?
Fri Jul 27 02:50:19 2012
panic(cpu 6 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f824762a9, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000104, CR3: 0x000000003881603b, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff80e38520e8, RCX: 0x00000000fffc0000, RDX: 0xffffff810449b9b4
RSP: 0xffffff810449b990, RBP: 0xffffff810449b9e0, RSI: 0x0000000000000000, RDI: 0xffffff8015329000
R8: 0x0000000000000000, R9: 0xffffff810449b9a8, R10: 0xffffff810449b99c, R11: 0xffffff810449b9a0
R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0x00000000000001ff, R15: 0xffffff8015329000
RFL: 0x0000000000010206, RIP: 0xffffff7f824762a9, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000000000000104, Error code: 0x0000000000000000, Faulting CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff810449b640 : 0xffffff8000220792
0xffffff810449b6c0 : 0xffffff80002c4794
0xffffff810449b870 : 0xffffff80002da1bd
0xffffff810449b890 : 0xffffff7f824762a9
0xffffff810449b9e0 : 0xffffff7f82441768
0xffffff810449ba10 : 0xffffff7f824705ef
0xffffff810449ba30 : 0xffffff7f82444e58
0xffffff810449bb60 : 0xffffff7f82441efc
0xffffff810449bbc0 : 0xffffff800065517e
0xffffff810449bbe0 : 0xffffff8000655a5a
0xffffff810449bc40 : 0xffffff80006561fb
0xffffff810449bd80 : 0xffffff80002a3ef8
0xffffff810449be80 : 0xffffff8000223096
0xffffff810449beb0 : 0xffffff80002148a9
0xffffff810449bf10 : 0xffffff800021bbd8
0xffffff810449bf70 : 0xffffff80002aef10
0xffffff810449bfb0 : 0xffffff80002dab23
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelHD4000Graphics(7.2)[ECB872F0-8E43-3509-9952-54E37ACA DD58]@0xffffff7f82438000->0xffffff7f8249bfff
dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80884000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[B8808BF9-5767-3C61-BE08-880BEF509889]@0xff ffff7f808e8000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[AC9E8F66-3DD7-3047-9B36-D914DC7C4A53]@0 xffffff7f808af000
BSD process name corresponding to current thread: firefox
Mac OS version:
11D2097
Kernel version:
Darwin Kernel Version 11.3.1: Thu Feb 16 19:05:38 PST 2012; root:xnu-1699.25.42~1/RELEASE_X86_64
Kernel UUID: CA8A35C4-935B-3165-B79D-3D7FE9279A01
System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)
System uptime in nanoseconds: 14173849937309
last loaded kext at 25836499048: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f82556000, size 28672)
last unloaded kext at 227562526354: com.apple.driver.AppleUSBTCKeyEventDriver 227.4.2 (addr 0xffffff7f82273000, size 8192)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.X86PlatformShim 5.0.0d0
com.apple.driver.AGPM 100.12.63
com.apple.driver.AppleHDA 2.2.0f3
com.apple.driver.AppleMikeyDriver 2.2.0f3
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleIntelHD4000Graphics 7.2.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 5.0.0d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.4f15
com.apple.GeForce 7.2.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.AppleMuxControl 3.1.20
com.apple.driver.ApplePolicyControl 3.1.20
com.apple.driver.AppleLPC 1.5.8
com.apple.driver.AppleMCCSControl 1.0.28
com.apple.driver.AppleIntelFramebufferCapri 7.2.0
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.4f15
com.apple.driver.AppleUSBTCButtons 227.4.2
com.apple.driver.AppleIRController 312
com.apple.driver.AppleUSBTCKeyboard 227.4.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.3
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 530.4.18
com.apple.driver.AppleSDXC 1.2.0
com.apple.iokit.AppleBCM5701Ethernet 3.1.2b2
com.apple.driver.AppleUSBHub 5.0.0
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleUSBEHCI 5.0.0
com.apple.driver.AppleUSBXHCI 1.0.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.8
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.1
com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.2.0f3
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOAudioFamily 1.8.6fc16
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.0f3
com.apple.iokit.IOHDAFamily 2.2.0f3
com.apple.driver.AppleGraphicsControl 3.1.20
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.driver.X86PlatformPlugin 5.1.0d16
com.apple.driver.AppleSMC 3.1.3d7
com.apple.driver.IOPlatformPluginFamily 5.1.0d17
com.apple.nvidia.nvGK100hal 7.2.0
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.NVDAResman 7.2.0
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.4f15
com.apple.iokit.IOBluetoothFamily 4.0.4f15
com.apple.driver.AppleThunderboltDPInAdapter 1.8.1
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.1
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.4
com.apple.driver.AppleUSBMultitouch 230.3.3
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.0.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
com.apple.driver.AppleThunderboltNHI 1.5.5
com.apple.iokit.IOThunderboltFamily 2.0.0
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.0.0
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.3
com.apple.iokit.IOStorageFamily 1.7.1
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4BSD process name corresponding to current thread: firefox
What version of Firefox are you running? I am on the beta channel release and currently using version 15.
And I've always had problems with Spotify. Some do and some don't. In this case your kernel panic was caused by Firefox. Make certain that you have the latest release version and keep an eye on how much CPU% it's using by opening Activity Monitor for a few days. It can run amok if you're not up-to-date.
Clinton -
When i switch my laptop on then double click Firefox to go on the internet a pop up appears more often than not saying Firefox is already running you have to close existing window or restart your computer, i have nothing at all running so i have to restart the computer only to find the same thing happens again and again. I updated Firefox to newest version about 2 months ago and this was happening now and again but it seems to be happening all the time now. It is just luck sometimes that it lets me launch the internet.
Hi There before i posted on this site i did all sorts of scans including malware scans. Today i got on internet no problem last night i tried the pop up appeared about 6 times i gave up. I have someone coming to look at my laptop today if they discover anything i will post the findings. Many Thanks Dancingflame
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Firefox Flash plugin crashes when FF launched with "Run as different user"
I often start Firefox in Windows 7 (x64) using the "Run as different user" mechanism. After upgrading my Flash plugin to v11 (11.8.800.94), the browser will hang for several minutes when visiting any page that contains Flash content. When Firefox becomes responsive again, scrolling a page with Flash content will cause the app to hang again. Disabling the Flash plugin eliminates the problem.
It seems the plugin is silently crashing -- I'm not alerted to a plugin crash in any way (no dialog or yellow "Flash player crashed" notice at the top of the window), but after FF hangs I will see a new crash report entry in the FF about:crashes list. An example crash report is available at https://crash-stats.mozilla.com/report/index/ff452291-b5b2-44e4-a172-416792130818
The plugin does not crash when Firefox is running under the same account that is logged onto Windows interactively -- only when running FF as a different user. For example, if I log onto Windows with user account Adam and launch FF normally, the problem does not exist. If I close FF and launch it as user Bob (shift+right-click Firefox Shortcut, choose "Run as different user"), the problem will appear. However, if I log into Windows as user Bob and launch FF normally, the problem does not exist.
I have tried the following as troubleshooting steps, all to no effect:
Create new Windows user accounts to rule out potential Windows or Firefox profile issues.
Use another PC (also Windows 7 x64). The same behavior occurs on both PCs
Disable AVG antivirus.
Upgrade Firefox to latest version (23.0.1).
Disable Flash hardware acceleration.
Give both user accounts full local admin privileges.
Can anyone suggest something to try next?
Update: Per the troubleshooting instructions at < http://forums.adobe.com/thread/1018071?tstart=0 >, I was able to eliminate the problem by adding the line
ProtectedMode=0
to my C:\Windows\SysWOW64\Macromed\Flash\mms.cfg file to disable Flash Player Protected Mode. There are instructions on that page for submitting a Protected Mode-related bug, and I will follow through with that.Maybe you did't understand my previous statement. There are no crashes in FF 3.6, There is no previous evidence FF 14 was ever here, I completely uninstalled all trace of Firefox, no app data, no preferences, no cache. I will upgrade to FF14 so I can send IDs,
so here ya go.
Crash ID: bp-fa9da320-92dc-47f7-afff-33e702120718
AdapterDeviceID: 0x2a02
AdapterVendorID: 0x8086
Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:14.0.1
BuildID: 20120713134347
CrashTime: 1342655269
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1342655256
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2a02GL Context? GL Context+ GL Layers? GL Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
StartupTime: 1342655256
Theme: classic/1.0
Throttleable: 1
URL: http://www.mozilla.org/en-US/firefox/14.0.1/whatsnew/?oldversion=rv:1.9.2.13
Vendor: Mozilla
Version: 14.0.1
This report also contains technical information about the state of the application when it crashed. -
Exact message: Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system
This happened when I first booted up the computer (so I hadn't been running Firefox anyway).
I already tried:
-restarting and shutting off. This does not help. However, the system felt the need to run an error check on one of the restarts, which turned up nothing. This might indicate something.
-Opening task manager. firefox.exe does not appear in the processes list.
-Using the help file. None of it seems to help since the profiles folder is empty. I can't run profile manager either.
-uninstalling and reinstalling. I STILL GET THE SAME ERROR. Furthermore, the profiles folder is still empty!
I am currently running a virus scan, so far nothing. IE seems to be unaffected.
EDIT: Latest version of Malwarebytes has turned up no threats.Well, if the profile folder is empty, either its contents are somewhere else and hopefully you can put them back where they belong, or you lost your profile info. I don't know how could happen, though...
In any case, see this support article to know about managing profiles:
http://support.mozilla.com/en-US/kb/Managing+profiles -
Firefox is already running, but is not responding? Simple answers don't seem to be working
I started Firefox earlier today, and got a message about a Firefox issue and that it needed to be reset. Since the other option seemed worse than reseting, and Reseting Firefox seemed relatively painless, I clicked okay. A brief message popped up about successfully saving passwords, bookmarks, etc. Then a smaller window appeared, saying it was cleaning up Firefox. During that, the process seemed to freeze up. I closed it out, killed any firefox processes running, and tried to restart Firefox, when I got the "Firefox is already running, but not responding." message. There's a folder on my desktop labeled "Old Firefox data" which I assume came from the Firefox Reset (There's also now a copy of the profile on my desktop, just incase).
https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding
I found this and have been trying to work through it, but it doesn't seem to be helping.
1) Ther'es no Firefox.exe in my taskmanager, nor is there a plugin-container process.
2) I deleted the "parent.lock" file in both the profile (Which is just a bunch of jumbled letters and numbers with "default" in it), and the Old Firefox folder. However, these files were just "parent.lock" not "parent.lock.parentlock"
3) I didn't change the name on it, so unless the reset did before it locked up, I have no idea what to change it back to.
4) Its not a file share, so...
5) This might be a possibility. The Firefox folder that my profile is in is "Read Only" but I can't seem to change that. Everytime I go in, unselect "Read Only" and tell it to propagate the change through the subfolders, it seems to work, but when I check the properties 10 seconds later, "Read Only" is checked again.Sounds that the profiles.ini got corrupted when removing the old default profile and adding the new profile.
*http://kb.mozillazine.org/profiles.ini_file
You may have security software that was preventing Firefox from making changes to the file.
You will have to use the Profile Manager to either restore an existing profile or create a new profile.
A "Reset" creates a new default profile with a time stamp appended and tries to import some settings from the old profile leaving the old profile intact, including the (invalidated) cache folder (about:cache) that can take up to 1 GB.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
Firefox 15+ versions will move the old profile folder to an "Old Firefox Data-##" folder on the Desktop that gets a number appended if you use reset more than once, so you can no longer use the profile manager to revert to the old profile.
See also:
*http://kb.mozillazine.org/Profile_Manager
*https://support.mozilla.org/kb/Managing+profiles
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows -
When using IE, my Hotmail details, always save for next login (using the "keep me logged in" tick box).
Using Firefox to open Hotmail, my details are never retained and (using the "keep me logged in" tick box also), I have to put full details in each time, rather annoying....does Microsoft do this on purpose to retain IE users?
As mentioned above, there does seem to be something in the FAQ's, but even following this, i can't seem to get this to stop happening, so whilst wishing to use Firefox more often, for Hotmail access this is a bit of a pain!!!I'm not sure whether such Hotmail features work with Firefox.
Websites remembering you and automatically log you on is stored in a cookie.
* Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
Make sure that you do not run Firefox in Private Browsing mode.
* https://support.mozilla.com/kb/Private+Browsing
Do not use Clear Recent History to clear the "Cookies" and the "Site Preferences"
* https://support.mozilla.com/kb/Clear+Recent+History
Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords. -
What do I do to straighten out this problem: When I try to access Firefox after I've logged out of a previous session I get a msg that Firefox is still running and I have to restart the computer in order to access internet...
All you need to do is wait. While Firefox appears closed, it's not. It doing house cleaning. Cleaning out cookies and cache. How long it takes depends upon how much garbage you have collected.
If you start the Task Manager and open the Process window, you will be able to see when Firefox has finished up and closed down.
If you forced Firefox to close using the task manager, then the house keeping process seems to freeze up.
Also, as you've already found out from the above link, some programs and plugins will prevent Firefox from closing properly. I've found this less common then simply being in a hurry. But you need to also consider it.
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