When firefox crashes I lose all of my pinned sites.

When Firefox crashes or freezes and has to be closed, I lose all of my pinned sites. Why are these saved somewhere?

App (pinned) tabs and Tab Groups (Panorama) are stored as part of the session data [1] in the file sessionstore.js [2] in the Firefox profile folder [3].
Make sure that you do not use "Clear Recent History" to clear the "Browsing History" when Firefox is closed because that prevails and prevents Firefox from opening tabs from the previous session.
* https://support.mozilla.com/kb/Clear+Recent+History
* [1] http://kb.mozillazine.org/Session_Restore
* [2] http://kb.mozillazine.org/sessionstore.js
* [3] http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox
It is also possible to use:
* [http://kb.mozillazine.org/Menu_differences Firefox/Tools > Options] > General > Startup: "When Firefox Starts": "Show my windows and tabs from last time"
If you use cleanup software like CCleaner then make sure that Session is unchecked in the settings for the Firefox application.

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Photoshop CS6 keeps crashing. I am using a brand new IMAC, I have 16GB RAM recently updated as it was running slow with 8GB and lots of hardrive space. When it crashes, i lose all my presents and it changes my preferences, it also fails to save or produce

Photoshop CS6 keeps crashing. I am using a brand new IMAC, I have 16GB RAM recently updated as it was running slow with 8GB and lots of hardrive space. When it crashes, i lose all my presents and it changes my preferences, it also fails to save or produce a recovered file despite settings asking it to do so every 5 mins now. When i try to report the problem, it says it has found an issue and gives me a link to a solution....but wont let me click on the link.... PLEASE HELP! It's killing my productivity.

If the crash started right after you added RAM, it could be a bad Ram dimm. You can try this - change the amount of RAM in Photoshop to 4G, this should stop Photoshop from using the higher ram. If it doesn't crash, it's probably the ram. Or run a diagnostic app. You don't say when it crashes, what you're doing when it crashes - it there a pattern? Did it ever work on this computer? Did it work on your previous computer? Without a lot of data, it could be related to the new computer... What OS version? Did you recently update it? Have you updated Photoshop to the most recent update?
Do you have any plug-ins loaded? Try restarting Photoshop, and immediately press & hold the shfit key to turn off plug-ins.

When a password is saved it should be sent to my mail because when OS or Firefox crashes I lose all my password saved by your browser

I like firefox and I use it as my favorite browser.
When my Operating system crashes or browser crashes, I am losing my saved passwords which is creating me a lot of trouble.
So, whenever a password is saved, I like firefox to generate amail for me stating URL, username and password.
Kindly add this feature immediately and save people like me

In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not
have '''BP''' in front of the numbers, click it and select '''Submit'''.
Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and
'''copy''' them. Now go to the reply box below and '''paste''' them in.
These can't get your data back, but will help in the future.
These add-ons can be a great help by backing up and restoring Firefox
'''[https://addons.mozilla.org/en-US/firefox/addon/febe/ FEBE (Firefox Environment Backup Extension)]''' {web link}
FEBE allows you to quickly and easily backup your
Firefox extensions, history, passwords, and more.
In fact, it goes beyond just backing up -- It will actually rebuild
your saved files individually into installable .xpi files.
It will also make backup of files that you choose.
'''[https://addons.mozilla.org/en-US/firefox/addon/opie/ OPIE]''' {web link}
Import/Export extension preferences

I usually have 3-4 tabs open which I am saving to read later. But I loose them all the time when firefox crashes or when another appliaction opens firefox to download. Is there a way to save my tabs ?

I usually have 3-4 tabs open which I am saving to read later. But I loose them all the time when firefox crashes or when another appliaction opens firefox to download something and it will discard all my tabs. This is incredibly annoying, is there a way to save my tabs ? or get them back when there is no "restore session" button ?

In Firefox Options / Privacy be sure "Remember download history" is checked. To see all of the options on that panel, "Firefox will" must be set to "Use custom settings for history".
To find your OS information, on your Windows desktop, right-click the My Computer icon, choose Properties, under System on that small window is info about your OS.
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

When firefox crashes and reopens it offers to restore pages hours/days old.

When firefox crashes and is reopened, it usually brings up the pages that were open during the crash, but many times when firefox crashes, it will offer to restore pages that I did look at but that are hours/days old.
e.g.
I will be on youtube, facebook, my school website, and pandora. Firefox crashes. I reopen. Firefox offers to restore google search, my email, and wordpress, which I had looked at the night before.

I have a similar problem. Recently my FF8 has been crashing a lot. It regularly locks up an entire core of my PC and often just shuts down. It has just done it a moment ago and when it started back up it did the whole "this is embarrassing" thing and asked me if I wanted to reload my tabs. I deselected the one that I was trying to view as I suspected that it may have been the cause (unlikely; it was node4.co.uk) but anyway, let's skip it just in case. Click on the button to restore and up pops my homepage only. So all of my other tabs, which I was using for work incidentally, are gone.
This is not the first time this has happened on FF8. It happened a lot recently on FF6 I think it was (so hard to keep track now, Mozilla) and I switched to Chrome as a result, but it turns out that it crashes even more than FF6 did. FF7 was a vast improvement but FF8 is so unstable/unpredictable for me at the moment that I think I'd rather use IE9 than this. It's driving me mental, clearly! I wish I could kill the process manually and have it retry restoring tabs. Hey, there's an idea Mozilla; give us a menu item that allows us to restore the session to how it started to try again or at the very least get a list of the pages we were looking at. They don't show up in Recently Closed Windows and the Restore Previous Session is greyed out too. Gah! Help!

How to restore a previous sesstion when Firefox crashes

How to restore a previous sessions, when Firefox crashes?

Usually, Firefox restores automatically the previous session at startup when it crashed. If not, try History menu -> Restore previous session.

When firefox crashes it not restoring my tabs I once had up ? :(

when firefox crashes it not restoring my tabs I once had up ? :(

You can use this button to go to the Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Open Containing Folder
If you get that "Well, this is embarrassing" window then that means that Firefox has crashed more than once and there should be a sessionstore.js and sessionstore.bak file.
See also:
*http://kb.mozillazine.org/Session_Restore
*https://support.mozilla.org/kb/Session+Restore

Now that I was sent by Microsoft to your download update site to get the latest version 4.0.1, Firefox crashes (becomes non-responsive) before opening any site page I try. When will you fix this problem?

For two weeks I have tried to use your automatic download of the latest version 4.0.1. It would sit there telling me it is trying to connect to the download computer for hours, several times overnight. Then, it became non-responsive and error messages were sent to Microsoft who directed me to your download site. After downloading your latest version several times, the new page would open. After selecting a bookmarked site, it would open (sometimes only partially) but when I tried to scroll down, it would freeze up and become non-responsive, again prompting error messages to Microsoft. They must be getting a kick out of this. I'm running a Gateway 7200S desktop with Microsoft XP and Intel single range Pentium 4 processor. I have been using your Mozilla Firefox as my default browser for several years with much satisfaction. Unfortunately, whatever upgrades were made have rendered it useless for me.

I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

When Firefox crashes and I restart my Mac, it automatically restores the pages I had open before the crash. I don't want it to restore sessions. How can I disable that?

When Firefox gets hung up, I do a force quit. Then when I restart my Mac, it tries to restore all the sessions I had open before the crash. It doesn't crash often but every time it crashes, it does the automatic session restoration. The crash happens when I haven't shut down my computer for a day or two; it's like Firefox just gets tired and needs to be refreshed. It doesn't seem to matter what windows I had open. I have a MacBook Pro 10.6.8.

We close all applications before we power down the system. There is nothing open before we turn it off yet the same boxes open when we turn it back on.

Does Mozilla Respond To Cash Report When FIREFOX Crashes?

I'm getting a lot crashes. I have asked for help when it crashes but never heard any thing back. So the question is what good are the crash reports when no one reads them?

We don't respond to every individual crash report that comes in, but we do look at them, and track trends and and use the crashes to help fix future versions of Firefox. Are you having a specific crash? If you would like help resolving it feel free to give us the crash ID :)
#Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
#Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.
Thanks in advance for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes]] article.

Firefox crashes X randomly all the time

Firefox crashes X randomly, several times per day. Sometimes when open new tab, sometimes a second after closing firefox, sometimes just crash X without any reason.
Xorg log:
Backtrace:
[ 13225.974] 0: /usr/bin/X (xorg_backtrace+0x26) [0x566c26]
[ 13225.974] 1: /usr/bin/X (0x400000+0x16aad9) [0x56aad9]
[ 13225.974] 2: /lib/libpthread.so.0 (0x7f2b3ab8b000+0xf140) [0x7f2b3ab9a140]
[ 13225.974] 3: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x3802ea) [0x7f2b33ff32ea]
[ 13225.974] 4: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x1a95c6) [0x7f2b33e1c5c6]
[ 13225.974] 5: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x17989c) [0x7f2b33dec89c]
[ 13225.974] 6: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x1050e4) [0x7f2b33d780e4]
[ 13225.974] 7: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x115f6b) [0x7f2b33d88f6b]
[ 13225.974] 8: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x105166) [0x7f2b33d78166]
[ 13225.974] 9: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x115f6b) [0x7f2b33d88f6b]
[ 13225.974] 10: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x1148b6) [0x7f2b33d878b6]
[ 13225.974] 11: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x11cfcb) [0x7f2b33d8ffcb]
[ 13225.974] 12: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x7ad42) [0x7f2b33cedd42]
[ 13225.974] 13: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x7ff76) [0x7f2b33cf2f76]
[ 13225.974] 14: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x79c00) [0x7f2b33cecc00]
[ 13225.974] 15: /usr/lib/xorg/modules/glesx.so (esutSetDestSurf+0x17) [0x7f2b33cea9b7]
[ 13225.974] 16: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x77003) [0x7f2b33cea003]
[ 13225.974] 17: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x775c6) [0x7f2b33cea5c6]
[ 13225.974] 18: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x71eda) [0x7f2b33ce4eda]
[ 13225.974] 19: /usr/bin/X (miCopyRegion+0x18a) [0x54592a]
[ 13225.974] 20: /usr/bin/X (miDoCopy+0x392) [0x545e22]
[ 13225.974] 21: /usr/lib/xorg/modules/glesx.so (0x7f2b33c73000+0x71a23) [0x7f2b33ce4a23]
[ 13225.974] 22: /usr/bin/X (0x400000+0xfa94c) [0x4fa94c]
[ 13225.974] 23: /usr/bin/X (0x400000+0x2fd73) [0x42fd73]
[ 13225.974] 24: /usr/bin/X (0x400000+0x33cd1) [0x433cd1]
[ 13225.975] 25: /usr/bin/X (0x400000+0x22f0a) [0x422f0a]
[ 13225.975] 26: /lib/libc.so.6 (__libc_start_main+0xf5) [0x7f2b39a40455]
[ 13225.975] 27: /usr/bin/X (0x400000+0x231fd) [0x4231fd]
[ 13225.975] Segmentation fault at address (nil)
[ 13225.975]
Fatal server error:
[ 13225.975] Caught signal 11 (Segmentation fault). Server aborting
[ 13225.975]
[ 13225.975]
Please consult the The X.Org Foundation support
at http://wiki.x.org
for help.
part of dmesg:
[13225.990953] Assertion failed in ../../../../../../../../drivers/2d/lnx/fgl/drm/kernel/hal_r6xx.c at line: 79
[13226.271695] [fglrx] IRQ 47 Disabled
[13226.321789] firefox[8091]: segfault at 1b987968 ip 00007f8e158f72a8 sp 00007fff0150e7e0 error 4 in libX11.so.6.3.0[7f8e158bf000+134000]
I tried to running firefox in safe mode, reinstallation firefox, xorg, java, flash etc. and nothing.
Any suggestion?
Firefox 12.0-2 + xorg 1.11 repo + fglrx 12.4 + compiz standalone (system up to date)
Last edited by n0rv (2012-05-22 21:26:07)

Ok, i change drivers to xf86-video-ati and also xorg to version 1.12. Everything seems to work fine, but now my graphic card is very hot.
It's a very big difference: 60 degrees for fglrx and 85 for open drivers. Very strange, temperature is much higher, but fan is much louder even if xorg is not running
I have to wait for new fglrx drivers...
Thanks

When Firefox crashes, the tabs return, but I have to start (and remember) where I was in each video?

I often have a dozen vids open, and am some distance into each of them... 5 minutes, 10 mins, whatever. Firefox (or my system) crashes. The tabs restore - but each of the vids is at the beginning. Is there a way for Firefox to remember exactly how far into each of these dozen or 2 dozen vids I was when the crash occurred - and then return me to that point?

There is no way to know for Firefox where a video was interrupted because of that crash. Such videos are played by a plugin that loads the files.
You will have to find the cause of the crashes and fix that as crashes shouldn't happen.
You can try a new profile with no extensions enabled (check that in Tools > Add-ons > Extensions) and only the (Flash) plugin enabled that is used to play those videos. to see if that works.
You can also try to disable Out-Of-Process-Plugins for Flash.
See http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins
See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]

When firefox crashes from a memory leak why can't you display the offending tab? Enhancement: a task manager like tab manager showing usage per tab / extension.

I typically keep many windows with several tabs open. It is possible that this causes more crashes since the number of pages multiplies any effect most users with less pages/tabs would experience. I have been having problems with Firefox crashing Using the windows task manager I have looked into this issue monitoring lots of variables. Bottom line the crash is caused by increasing memory usage possibly caused by the flash add on which is doing many IO reads on at least one offending page/tab. Could some sites be using flash to read from my disk without permission and there is a memory leak in either flash of the code the sites uses? I have searched the web for a task manager like add-on for Firefox tabs that would allow me to determine the offending page/tab/add-on/extension. It seems like a great idea which has not been implemented. Since I am a developer I would be happy to implement, but would like some guidance since my knowledge of your product is only at the user level.

There is currently about:memory page which is being actively developed. A "task manager"of sorts is also in the works AFAIK. If you want to help out, your best bet is to find the applicable bug in Bugzilla. If you have the coding skills I can help get you in touch with a mentor - just let me know.

When FireFox crashes it says there is a problem submitting my error report.

With an attempt to submit the error report every time Firefox crashes; I have yet to be successful even once!!

Once it is submitted the link would usually change to an ID beginning with bp. Please paste one or more of the IDs here and in some cases we would be able to definitely help. If you click a link the crash analysis would be shown. Please also note that Firefox 14 is beta and though it is solid and stable, occasional new unresolved problems could show up.

When firefox is closed and all I see is desktop, if I look at Task Manager, processes, Firefox is running and utilizing about a gig of memory. If I try to open firefox a box comes up saying firefox is running and must be closed first?

This appears to have begun happening about the time of the Plug in container, but that is a guess. I do experience more firefox crashes now though. I just closed every item on my computer, was looking at desktop on screen, hit task manager then processes and FireFox is still running (as is plug in) along with other processes.
This is a bit perplexing. I am not an IT expert, but not computer illiterate. Any help will be appreciated

This link should help - http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit
You have old versions of Flash and Java plugins, yous should update them to see if that solves your problem.
You can get Java from http://java.com/
For Flash I prefer using the manual installer, for details see http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller

When firefox crashes I lose all of my pinned sites.

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