When firefox is open and I don't use firefox for a one half hour or so it closes itself.

If firefox is on and I go for lunch or dinner it has closed itself when I get back.

Someone else has reported the same problem. Please do this;
Type '''about:support''' in the address bar and press '''Enter.'''
Under the main banner, press the button; '''Copy Text To Clipboard.'''.
Then in the reply box at the bottom of this page,
do a right click in the box and select '''Paste.'''
This will show us your system details.
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Similar Messages

I want to clean up my icloud account but I can not delete my mail storage and I don't using icould for my mails?

I want to clean up my icloud account but I can not delete my mail storage and I don't using icould for my mails so there's nothing in the trash.

Which email provider do you use if not iClouf?

How InDesign comes to know about any changes on document, but not saved. As it shows * on the name of document when it is opened and any changes. And after saving * symbol is get removed from the name of document. How and where indesign@ handles this?

How InDesign comes to know about any changes on document, but not saved. As it shows * on the name of document when it is opened and any changes.
And after saving * symbol is get removed from the name of document. How and where indesign@ handles this?

Are you just asking because you want to know, or do you have a problem you need to solve? I don't know how to write a program, but I think what your are describing is not an unusual thing for a program to do. The * tells you that changes have been made since the last save, and the program reserves a portion of memory for undo functions. I suppose a coder could tell you how it works, but I don't think it would help an average user to know, but that's just my opinion.

I have a MacBook Pro, I want to copy Itunes files to an SD card to play in my car, the SD Card doesn't appear in Itunes when I insert it, and I don't know how to convert the files to the correct format, can anyone help?

I have a MacBook Pro, I want to copy Itunes files to an SD card to play in my car, the SD Card doesn't appear in Itunes when I insert it, and I don't know how to convert the files to the correct format, can anyone help?
Thank you

So it seems from reading the COMMAND manual that my first issue is that I used a 16GB SD card, and the manual says it will only recogize up to a 2GB SD card. I did use my MB Air's SD card slot and crated a folder and dragged the music files to it, then to the card. So I am going to get a 2GB card and try that next. Otherwise just stick with the iPOD connected. At least that is 8GB

How can I create an icon that when clicked will open and maximize an image file?

How do I create a icon that when clicked will open and maximize an image file? I have tried to use the simple image widget with maximize upon tap/click - however I am can only size the image really small and put on the page. I'd prefer to have a graphic that when clicked it simply opens up the image. This is for a very simple question/answer book. The user is suppose to look at a picture and locate something. I want to put an 'Answer' graphic on the image and then the user can click the 'answer' graphic and it will open up the picture with the answer identified.
Is this possible?

Have yiu tried the PopOver widget? You can drop an image into it, maximise the image and the widgets window...But, you cannot get it full screen.
With iBooks Author, you either learn to use what is available within the app, or look online for third party widgets to purchase which suit your project.

HT5787 i buy iphone 4sfrom some friend that's he got it from his friend in canada and me set up software for it from Itunes and it asking now for apple ID that's i don't used it for download apps and me can't open my Iphone right now !! what i should do ?

i buy iphone 4sfrom some friend that's he got it from his friend in canada and me set up software for it from Itunes and it asking now for apple ID that's i don't used it for download apps and me can't open my Iphone right now !! what i should do ?

It's not stolen ,that iphone came from canada to Egypt and me activeted it last night i got the acc from the owner
Thanks for Replay Mr

I charge my IPOD and don't use it for 2-3 days. When I go to use it, it is dead. What am I doing wrong??

When I charge my IPod Touch and don't use it for 2-3 days, it is dead when I go to use it. What am I doing wrong?

If yo are oly letting the iPod sleep (vice slide to power off) that is normal if wifi and other itesm ae left on when sleep. I would either power the iPod off or at least turn on airplane mode and let it sleep.

HT1657 What happens when you rent movies and they don't play? How come that question is not on the list?

What happens when you rent movies and they don't play and you tried getting credit for it? I rented two movies which they were very very old movies in black & white and they both don't play. I never had this problem before even when downloading videos. Now how can I get credit for it? I contact itunes a number of times and no one has done nothing as of yet. Itunes also asked me for my order number which I sent them but still no credit.

Great question MommaBof4! This is actually something that can be completed. VZW does have the option to turn this feature on or off based upon the users request. If you would like to update this feature on your device please give us a call by dialing *611 send from your VZW device, thanks!
MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

Problem description: My macbook pro since this afteon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click- EtreCheck

My computer
Problem description:
My macbook pro since this afternoon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click…
EtreCheck version: 2.1.8 (121)
Report generated 31 de março de 2015 18:29:15 BRT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Early 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,1
    1 2.3 GHz Intel Core i5 CPU: 2-core
    16 GB RAM Upgradeable
        BANK 0/DIMM0
            8 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            8 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 250
Video Information: ℹ️
    Intel HD Graphics 3000 - VRAM: 512 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: 0:25:47
Disk Information: ℹ️
    Hitachi HTS545032B9A302 disk0 : (320,07 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 318.84 GB (47.94 GB free) - 51 errors
            Core Storage: disk0s2 319.21 GB Online
    MATSHITADVD-R   UJ-898
USB Information: ℹ️
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [running]    com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [running]    com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [running]    com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    UNKNOWN Hidden (missing value)
    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Stickies    Application (/Applications/Stickies.app)
Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
    AdobePDFViewer: Version: 10.1.13 [Click for support]
    Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
    npsf_cef: Version: sf 3.3.1.1 [Click for support]
    Google Earth Web Plug-in: Version: Unknown
Safari Extensions: ℹ️
    DivX HiQ
    DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
    MacFUSE [Click for support]
    Perian [Click for support]
    Trusteer Endpoint Protection [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 318.84 GB Disk used: 270.90 GB
    Destinations:
        Time Machine Backups [Local]
        Total size: 999.86 GB
        Total number of backups: 60
        Oldest backup: 2012-07-15 01:16:54 +0000
        Last backup: 2015-03-29 19:28:06 +0000
        Size of backup disk: Excellent
            Backup size 999.86 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ℹ️
        97%    rapportd
         3%    WindowServer
         1%    mds
         0%    fseventsd
         0%    distnoted
Top Processes by Memory: ℹ️
    155 MB    Safari
    120 MB    Finder
    86 MB    rapportd
    86 MB    WindowServer
    69 MB    mds_stores
Virtual Memory Information: ℹ️
    12.56 GB    Free RAM
    2.53 GB    Active RAM
    428 MB    Inactive RAM
    1.66 GB    Wired RAM
    1.04 GB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Mar 31, 2015, 06:00:15 PM    Self test - passed
    Mar 31, 2015, 01:13:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-131305_[redacted].crash
    Mar 31, 2015, 01:05:42 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-130542_[redacted].crash
    Mar 31, 2015, 12:24:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-122433_[redacted].crash
    Mar 30, 2015, 05:45:38 PM    /Library/Logs/DiagnosticReports/Skype_2015-03-30-174538_[redacted].cpu_resource .diag [Click for details]
    Mar 30, 2015, 01:52:07 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-03-30-135207_[redacted].crash
    Mar 29, 2015, 05:55:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-175505_[redacted].crash
    Mar 29, 2015, 01:06:38 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130638_[redacted].hang
    Mar 29, 2015, 01:02:47 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130247_[redacted].hang

Open Activity Monitor and kill this process - rapportd.
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
     Note: You will need an active Internet connection. I suggest using Ethernet
                 if possible because it is three times faster than wireless.

I Have an iPad 2 that is not sinced to anything and I don't use iTunes or icloud. I have only taken pictures using camera app. I have successfully deleted all pictures in the app, but my settings show 94 photos and 3 videos. Where are they?

why is my iPad showing that I have 94 pictures and 3 videos when my camera app shows zero? How do I locate the items the settings is indicating I have on the device? I have never sinced, I don't have any iTunes, and I don't use icloud.....

Thanks so much! My grandaughters played games on the iPad over Xmas and one of their moms said shed restricted their access! Guess they forgot to enable again. Thank you again! Karla

My MacBookPro (mid 2012) will not complete the boot process. Yosemite's progress widget gets about 1/3 to 1/2 way across when the logo disappears and the screen goes all white for 10-15 secs or so, then the machine shuts down and restarts.

My MacBookPro (mid 2012) will not complete the boot process. Yosemite's progress widget gets about 1/3 to 1/2 way across when the logo disappears and the screen goes all white for 10-15 secs, then the machine shuts down and restarts. This sequence will repeat seemingly forever unless I shut it down manually.
I upgraded to Yosemite from Mountain Lion a couple months ago, skipping Maverick completely, and I've done any associated updates that Apple told me about. I don't recall which version of Yosemite I have, but I'm sure it is the "latest and greatest".
I've tried re-starting in Safe Mode / Safe Boot and that does the same thing as described above except without the endless restarts. Instead of restarting at some point, SafeBoot proceeds to the white screen and then it hangs until I restart it manually. (I've waited as long os 20-30 minutes with no response).
When I tried the option-command-p-r key combo I never get any chimes or other noises besides the original 1 time boot sound that you would expect to get when starting up a macbook pro.
I was using the mac quite normally (meaning I was doing work I normally do on it and there was no indication of anything wrong) immediately prior to this happening.
The machine is BootCamp(ed) with Windows 8.1 which I use from a VMWare virtual machine instead of natively so that I can have both OSes running at the same time. I also think this is unrelated to my problem. I have been using this setup for more than 2 years.
My upgrade to Yosemite was uneventful and I thought it went well and was very smooth. I don't want to lead attention away from Yosemite, but at this point my problem does not seem related to the upgrade.
Any help is appreciated.

Install or Reinstall OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
      the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
           because it is three times faster than wireless.

How do I delete duplicate songs in my iTunes? I have hundreds and I don't want to delete them one by one. They were all added on the same date, so sorting by the date won't help.

How do I delete duplicate songs in my iTunes? I have hundreds and I don't want to delete them one by one. They were all added on the same date, so sorting by the date won't help.

Hi, if this is in regards to your library simply open up itunes and do the following steps:
Click File
Scroll down to "show duplicates"
A list will then appear of your duplicate song titles.
Be sure to CAREFULLY review each song to make sure it is a duplicate ( as I have some music that is the same song but live, acoustic etc...)
Proceed to manually delete each song from the list and leave alone any song that you wish to keep.
Best of luck,
Cait

I updated to iOS 5.0. Now each time I sync the "other" category of memory grows. It is now up to 7.5 GB and I don't have room for videos.

I updated to iOS 5.0. Now each time I sync the "other" category of memory grows. It is now up to 7.5 GB and I don't have room for videos. I deleted a .3 GB video and the tried to put it back on. Now it says the memory is full. It seems to not release memory once something is deleted.

You need to restore your iPad now since "other" continues to grow with each sync. Something got corrupted when you were syncing and that is what probably caused this. This will explain how to restore.
http://support.apple.com/kb/ht1414
You can restore from a backup at the very end of the process - but if you restore from the backup and then the problem does not go away, you will have to restore to factory settings and then add all of your content back onto the device.
BTW ... Other contains all of your app data, bookmarks, contacts, emails, text messages, some game save data and things of that nature.

My iPad says that she is busy and is unable to accept my request even when everything is closed and nothing is being used. What might be the problem here?

My iPad says that she is busy and is unable to accept my request even when everything is closed and nothing is being used. What might be the problem here? 3 times my iPad has crashed while nothing was open or running and a small loading wheel would be moving signifying that the thing was loading something without permission. Even when the dang thing was on my personal wireless service that I pay for.

similar to what is happening to me....the difference is, after restoring itunes detect ipod and ask to restore again and again....
I know it may look kinda stupid but: just leave the ipod there for about 2 minutes, that's about the time my itunes is taking to detect my ipod...if it doesn't work, try connecting ur ipod to other computer with itunes (no need to sync, just to check if itunes will recognize) to check if the problem is with the ipod or with the itunes and/or computer.

I was billed twice for 23$ and I don't knw what for?

I was billed twice for 23$ and I don't knw what for?

We are all users like you. We will answer when we can.
Look at your purchase history and see what the bill was for.

When firefox is open and I don't use firefox for a one half hour or so it closes itself.

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