When Firefox version 16.0.1 is open and I try to work with it then my computer crashes after a short period (blue screen).

Previous versions worked correctly and also IE works allright. My laptop runs Windows 7, 32bit.

If you get a BSOD then make sure that all system drivers (e.g. graphics display and mose) are up to date including your security software (firewall, anti-virus).
Does it mention any program or DLL as the cause of that BSOD?
*Control Panel > System > Advanced > Startup and Recovery > Settings : untick "Automatically restart"
Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
You can use the Autoruns utility to see which programs and services are started.
*http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

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You should be able to update to OS X 10.6, or, if the Macbook is a late-2006 or newer one, to 10.7
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hello, unfortunatley those crashes are triggered by the norton confidential 2012/2013 plugin for firefox. according to the bug report associated to the crash signature norton is aware of the issue and planning to release a fix for the bug soon. for details more details it would be best to contact norton's customer support or watch out for updates on symantec's liveupdate.
https://www-secure.symantec.com/norton-support

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(previous message was https://support.mozilla.com/en-US/questions/849469
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: https://addons.mozilla.org/en-US/firefox/addon/tab-clicking-options/
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When Firefox version 16.0.1 is open and I try to work with it then my computer crashes after a short period (blue screen).

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