When forwarding Word or PDF Files they get corrupted

Question

I have several users that when they forward either a word document of a pdf file they get corrupted.  If I forward directly from Outlook (2007) they are perfectly fine. 
Anybody know what is happening?  We tend to send a lot of word/pdf files.
Thanks

Answer 1

Okay, let me be specific here.
I have:
Adobe Technical Communication Suite 2 fully installed and licensed to this computer.
I also have an older version of Robohelp 7 installed.
Both have all the updates done.
The machine also has:
MS Office 2003
and the updated Adobe Distiller program.
What I want to do is to "print" - IE, generate - a Word document version AND a PDF version of my current Robohelp 8 project.
(Ignore this part, because this is not the issue. The generation of the files is the issue. Nothing else. The block, and the problem is that I cannot get Word or PDF files to generate from Robohelp 8.)
What I will do with this is convert the Word doc BACK to Robohelp 7, AND import the Word doc in FrameMaker.
(But again, we do not care about what I'm going to do with the files. The end result is not important. What is important, again, is:)
I cannot "print" - IE, generate, a Word document AND/OR a PDF version of my current Robohelp 8 project from the generate dialogue box.
I'm hoping that this clarifies the issue, since there are no add-ons to what I'm trying to do here. I'm not dancing the angels around the head of the legacy pin, I'm not trying to open a R8 in R7, I'm not trying to cure cancer or shoot a bulls-eye at 1,200 feet.
I am trying to "print", IE, generate, a Word document OR a PDF from my current Robohelp 8 environment and cannot do so.
(Sorry for the excessive description, but it looked like we were branching off into realms that weren't the problem at all.)
In response to Peter - I did try a sample project, and the same issue occurs. When I click "Printed Documentation" in either of the projects, a popup comes up that says "Parameter is Incorrect". This is an unmodified item that I'm opening - stock off the installation.