When Generating Flash web pages; images files incorrectly reported as missing.

Question

Using LR 2.2 or 2.3, <br /><Web, Export, (to local directory > <br /><br />As Program executes, <br />in the upper left corner of screen,  LR displays tiny version of image being processed, and path of web image; <br /><br />THEN, <br />upon completion, displays the following error message <br /><br />----<br />Export did not complete successfully.<br />( Window with list of following:)<br /> Original image file is missing: ( complete file path and name for raw image)<br /> etc. <br />-----<br />(even though the files exist at the specified location!)<br /><br />Options selected in generating web page:<br />- Flash gallery<br />- Layout: paginated<br />- large images size: large<br />- thumbnail images size: large<br /><br />Machine data:<br />Lightroom version: 2.3 [539407]<br />Version: 10.5 [6]<br />Application architecture: x86<br />Physical processor count: 8<br />Processor speed: 2.8 GHz<br />Built-in memory: 6144.0 MB<br />Real memory available to Lightroom: 4096.0 MB<br />Real memory used by Lightroom: 616.5 MB (15.0%)<br />Virtual memory used by Lightroom: 1197.2 MB<br />Memory cache size: 801.8 MB<br /><br />Source files (on external firewire drives):<br /><br />  |-- subdirectory 'Show name'<br />     - selected images<br />     - Dress rehearsal<br />     - performance 3<br />     - performance 4<br />     - performance 5<br /><br />My History with bug:<br />Using LR 2.2,  web pages created successfully from 'Performance 5' and 'selected images', but not from others and got error messages as above. <br /><br />Using LR 2.3, web pages for 'performance 4' and 'performance 3' successfully created, but get error message as above for 'Dress rehearsal'. Quit LR, tested catalog integrity and made backup, and tried again, but same error results. <br /><br />All image files, identified above as missing, were available to LR and found in 'Library' and 'Develope'd prior to selection for <Web, Export, ...><br /><br />Other Things I have tried:<br />- test for library integrity, at startup;<br />- Using LR 2.2, I copied the 'problem' images to separate directory and tried to <Web, export, ...> but still got same error message (for the new location)!<br /><br />Is this a User error or mysterious program bug?<br /><br />Comments, work-arounds, suggestions greatly appreciated.<br /><br />Thanks in advance for any help on this. <br />Woody

Answer 1

I am not expert in these, but please check out the following things and see whether it would solve your issue. (All these changes can be easily rolled back in case I'm wrong :). So make note of what you do)
As per your httpd.conf, you have chosen an automatic configuration of Apache by OWCI installer itself. What it does is create an imageserver.conf file in a separate directory and these settings will be included in your httpd.conf as you can see in the first line: Include "C:/bea/alui/plumtreeconf/".
If you check the imageserver.conf in that location, you would find a line like: Alias /imageserver/ "C:/bea/alui/ptimages/imageserver/". This aliases the original path "C:/bea/alui/ptimages/imageserver/" to /imageserver"
To confirm whether this is done right, check the following:
1. Acces 'http://<server ip / server name / localhost >/' from your browser
This should display the Apache home page (as per your httpd.conf, it uses the default port 80; so no port number required)
2. Access 'http://<server ip>/imageserver/' from your browser
This should display the directory structure (if its not disabled) inside your 'C:/bea/alui/ptimages/imageserver/' folder. Also confirm that all the subfolders are accessible.
3. If all the above is right, it means that your imageserver settings are right. Please check your portalconfig.xml for the correct settings: For example, <setting name="HTTPPort"> should be 7001 in your case. If its something else, change it and restart Weblogic for the settings to take effect.
Hope this helps.