When getting new software it did something to my phone and now it wont work

i dowloaded 2.0 and then it restored my phone and then "We could not complete your iTunes store request an unknown error occured (-9838)" please help me

Keep trying. The update server is overloaded. You will eventually get through and your update will continue where it left off.
I got the error message about 12 times before it finally connected and continued.

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