When I access the CC desk, the message "You've been signed out" ... WHY ???
When I access the CC desk, the message "You've been signed out" ... WHY ???
Andreaunidea please make sure your Creative Cloud Desktop application is up to date. I would recommend reviewing You are no longer signed into your Creative Cloud applications.
Similar Messages
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When trying to log in, I've got the message "you've been signed out"
I am trying to sign in on cloud but after entering my login and pwd , i have the message "you've been signed out"
does someone know why?Hi Laurie,
Welcome to Adobe Forum,
Please refer to the steps in :
http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
http://forums.adobe.com/message/6182662
Regards,
Rajshree -
Recently keep getting the message "You've been signed out" [was:dew1188]
Why do i keeps getting the message "You've been signed out" when I try to enter CC? This is new. I've always been able to get into CC and have downloaded Photoshop and many other apps.
http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html may help
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Anyone out there?
click the link in message 1 and follow the directions to solve the problem in your original post.
if you have another question that you meant to ask in message 2, i don't understand it. -
Already reset password and even uninstalled and re-installed the app. No change. Just stuck in this loop.
Hi RobCo,
Please follow the step.
Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder
Delete the opm.db file.
Launch Creative Cloud.
Please let us know if this was helpful.
Regards -
Can anyone tell me why I get the error "you've been signed out" when I try to sign onto CC
Why do I get the error message "you've been signed out" when I try to sign onto CC?
Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792 -
This is the first time on this pc I have installed the cc desktop, and when I logging in it waits for 10 seconds , then the message You've been signed out.
My username is [email protected]
please adviceFrankbergodal please utilize the steps listed in You are no longer signed into your Creative Cloud applications to resolve the current sign out error.
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I am getting the "you have been signed out" message when I try to sign in to adobe cloud
I am getting the "you have been signed out" message when I try to sign in to adobe cloud.
It started to happen after an update.
Same if I try to access Adobe Exchange from PS CC.
Getting the message: sorry, we are unable to log you in.
Can you help ?
Lazlohttp://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
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How do you fix the problem.
Here's a suggestion. Let us access Adobe CC via the Apple App store. That works.
Adobe CC doesn'tHi Kiwi Caveman,
Please refer to the help document below:
You are no longer signed into your Creative Cloud applications
You may also refer to the threads below where this issue has been addressed:
1. "You've been signed out" error every time I try to sign into Creative Cloud desktop application.
2. You've been signed out
Regards,
Sheena -
I keep getting the "You've been signed out" message - Cannot login to download apps
I keep getting the "You've been signed out" message, even after the CC update. I created a new account today, and have tried uninstalling and reinstalling CC, but nothing has changed.
Can't log into my account = can't download or access the apps I need for work.
After checking the forums, this seems to have happened to quite a few people. I wouldn't be so antsy if it weren't for the fact that I need to access a project immediately.
The chat isn't working, so someone PLEASE HELP!!
ValOk, so I had to resort to Twitter, but a lovely person by the name of Britt at @AdobeCare gave me a hand we were able to solve the issue. I'm posting the links she sent me, hopefully they'll be of use to anyone who encounters the same issue.
Solution 2 is what did it for me:
http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
I'm on a Mac, and the only problem I encountered was that I couldn't reach the Library folder from my User Name (I think the folder was hidden) which was preventing me from finding the opm.db file that needed to be deleted.
If this happens to you, try this:
Open Finder, click Go (next to File, View, Edit, etc) and click Go to Folder...
Then type in /Users/[insert your profile name]/Library/Application Support/Adobe/OOBE
That'll reveal the opm.db that needs to be deleted.
Click here for other ways to find the hidden folder: http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
This is what ultimately worked for me. After deleting that .db file, I relaunched CC and signed in without a problem.
Hope this is useful to someone!
xo
Vale -
On the desk top it will not let me sign in keeps saying you have been signed out.
On the desk top it will not let me sign in keeps saying you have been signed out.
Refer
https://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html -
I have a fully paid subscription to CC and use of installed programs but I can no longer sign in to CC. It repeatedly says "You've been signed out". I have the need to install another program but I can't sign in.
Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html -
I cannot seem to sign in to creative cloud. It asks me to sign in. Once I have, it cycles , and then tells me that "you've been signed out".. It then repeats the cycle over and over again
Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
or
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html -
"you've been signed out please sign in to continue" every time I try to sign in to the CC app
Everytime I try to sign in to my creative cloud app I get a message that says "you've been signed out please sign in to continue". I've quit the application and restarted it, and i've tried uninstalling and reinstalling.
Hi Jswint88,
http://forums.adobe.com/message/5935035 may help
Thanks!
Eshant -
My login keeps coming up "You've been signed out". What the.....?
twenty_one wrote:
I've discovered that connecting a certain USB external disk will trigger it every time. So I don't do that, and it stopped. Others have reported that changing network connection triggers it equally reliably. Could be coincidence, but one might begin to suspect that a slight change in hardware status sends the wrong signals.
I found the possible correlation with plugging, or unplugging, USB devices when I was looking for a solution when it happened to me. It just so happened that that was the day I decided to try my Lazer Mamba on my desktop, so that went to the top of my list of possible causes. But when you think about it, it is incredibly lame to blame USB devices for such problems.
As it happened, removing the Lazer mouse made no difference.
Incidentally, for anyone who suffers this and is using Windows 7, I took the cautious approach and tried to rename opm.db to opm.db.bak but Windows would not let me because the file was in use. So I restarted the computer and tried again with the same result. In the end I followed the instructions on the help page, and deleted the file, which Windows 'did' let me do. That is one of those 'go figure' situations IMO
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