When i am trying to burn a cd on itunes getting error 4261?

hi i always use to burn cds on itunes until latest update.
i google the issue and seems to be a a massive issues.
when i am burning cd saying cancelling cd burn and error 4261.
on all the other dicussions i have tried using few different balnk cds changing the speed of the burn.
nothing is workin !!
how do i get hold of apple to make a complaint or can anyone help in SIMPLE terms???
thanks

Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Freeline Freeline Series
iTunes 10.2.2.14
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.55.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0012AB30077CFFD0
Current user is an administrator.
The current local date and time is 2011-05-29 14:40:36.
iTunes is not running in safe mode.
WebKit-accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
RADEON X600 Series
RADEON X600 Series
RADEON X600 Series Secondary
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.2.2.14 is currently running.
iTunesHelper 10.2.2.14 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
F: PHILIPS PBDV1640P, Rev B3.4
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are:   8 12 16 24 32 40.
The drive CDRW speeds are:   8.
The drive DVDR speeds are:   8.
The drive DVDRW speeds are:   8.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code 4261(0x000010a5). It happened on drive F: PHILIPS PBDV1640P on CDR media at speed 8X.

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