When I am trying to use the 'Up to Date' Program, it says that my Serial Number is invalid.

I give the online form all of my information, but it says that my Serial Number cannot be verified. I don't want to pay $29.99 heehee. And I purchased my MacBook Pro on June 11, 2011...

That was it, Thought it was smarter than that.
Thanks for your help.

Similar Messages

  • Help! When I try to reinstall CS6 Design and Web Prem i get message that my serial number is invalid

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    Charles_CLA wrote:
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  • I'm trying to install CS6 onto my new Mac.  However, the installer is saying that my serial number has been revoked.  HELP

    I purchased CS6 in June of 2012 and have been using it without a problem ever since.  I just purchased a new Mac however, and want to install my current version of CS6.  I downloaded the installer from adobe.com and am to the point of entering my serial number.  However, I am now receiving an error message stating that my serial number has been "revoked" and that I my product cannot be downloaded.  I have the purchase receipt and can provide documentation of the serial number and order number.  Will someone please help?

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  • Lightroom is telling me that my serial number is invalid and won't let me use the product.  I have the correct serial number.

    I had to reinstall my computer's operating system and reinstall Lightroom.  I input the serial that I pulled off the web at the Adobe site (also verified it w/ the email from Adobe) but it says my serial number is invalid.  I have a deadline to delivery some images tomorrow and I can't use the software.  Waiting for an answer Adobe and nothing is happening from them.  Anything I can do???

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    ME TOO.  NOW MY IPHONE 6 PLUS IS SAME LIKE YOU.
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  • I paid for Lightroom and have been using it for over a year now. Ive just tried to open the app and it's asking me for a serial number.

    I purchased LR just over a year ago, has been working fine until I tried to open the app this evening and it's now asking me for my serial number. There is also no past records of product purchase in my CC account. Has anyone had this problem before and how can I fix it as I am now back on a 30 day trial.

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  • When trying to reinstall InDesign 5.5, I get the message that my serial number is invalid. It is the same one listed on the Adobe site. Why can't it be recognized?

    When reinstalling InDesign 5.5 I get the message that I have an invalid serial number, yet it is the same one listed in my account on the Adobe page. I have already uninstalled the current version, so this is quite disconcerting.

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  • I purchased Elements 13 and everything downloaded great.  When I go to license the software before use the code wont accept letters, only numbers. My serial number has both.

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  • I am trying to install CS2 but I receive a message that my serial number is invalid.

    I have been trying to install CS2 on Win XP. (My old laptop died, I still have the original disks, serial #, etc. but was unable to use because of the activation problem). I downloaded all the files from the website referenced above and tried to follow the instructions here and in the pdf. However the files that downloaded to my computer did not have the names that are mentioned in the pdf. The files that downloaded were called CreativeSuiteCS2Disc1, CreativeSuiteCS2Disc2, CreativeSuiteCS2Disc3, CS2.0_WWE_Extras_1 and VCS2. Also, I was never given an option to "install later".
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    Help!!
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    Thanks very much. Yes, I am using the installer files and serial number from the URL you referenced above. I have spent many hours trying to get it to work. I would love some help!!
    The problem is that the instructions that come in the pdf with the downloaded files do not work, because the files that download from that page do not have the names referred to in the pdf, and most of the things that are referred to in the instructions do not happen. Here is what actually happened.
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  • I have Photoshop cs5 installed on a pc and I wish to change platform to an imac. When I try this it flags that my serial number is invalid. Can I change platforms?

    I have Photoshop cs5 installed on a pc. I would like to install on a different platform. How do I do this?

    no.
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