When I answer my phone calls the sensor doesn't work, so it keeps going to speaker or mute. How do it ensure my sensor works

When I answer my phone calls the sensor doesn't work, so it keeps going to speaker or mute. How do it ensure my sensor works

Remove all apps from multitasking bar. Double click Home button then tap and hold an icon and tap on little x on every app. Then reset. Hold down Home and Power button until Apple logo appears.

Similar Messages

  • I have a iPhone 4 and all of a sudden when I answer a phone call the person on the other end can't hear me ???? I can hear them , so I've had to put it on speaker for all my calls - ? Any tips on how to get it back to being able to speak normally

    I have a iPhone 4 and all of a sudden when I answer a phone call the person on the other end can't hear me ???? I can hear them , so I've had to put it on speaker for all my calls - ? Any tips on how to get it back to being able to speak normally

    Morning Lupoipia,
    Thanks for using Apple Support Communities.
    If you can't be heard by someone who is calling, take a look at this article:
    iPhone: Can't hear through the receiver or speakers
    http://support.apple.com/kb/TS1630
    Best of luck,
    Mario

  • Today I get issues with thte device. When I in a phone call, the screen don't auto turn off. There is no a screen protector on there and it seems that the built-in proximity sensor is not responding. I have to press the screen with my face accidently.

    today I get issues with my z10 device. When I in a phone call, the screen don’t auto turn off. There is no a screen protector on there and it seems that the built-in proximity sensor is not responding. I have to press the screen with my face accidently. can anyone help me with this?

    Same issue already several weeks.
    And we are not alone:
    http://forums.crackberry.com/blackberry-z10-f254/proximity-sensors-still-not-working-my-z10-891783/i...
    At all there is, I think, 4 threads in parallel about this issue at CB forums. One of the:
    ms.crackberry.com/blackberry-z10-f254/proximity-sensors-still-not-working-my-z10-891783/index5.html
    I already contacted BB Help at Twitter. Answer:
    Thanks for the information. It seems that you have installed an OS version higher than the one supported by your carrier on your device. Please contact your carrier to get the supported OS version and try the proximity and light sensors. Let us know if you need further assistance. Cheers. ^LFC.
    I did replay:
    You are confused me. Phone got updates over network automatically. On crackberry forum a lot of people from different countries and with Different OS version, but with the same problem. Hi, this is thread at CrackBerry: http://forums.crackberry.com/blackberry-z10-f254/proximity-sensor-906493/index3.html
    This my replay was 22 of march. No more answer from BB.
    I can't contact my operator - 3UK, because I bought my from on Amazon from Amazon. This phone not from operator - seller is Amazon.
    What I already done:
    For last week, I read, how to install OS using Sachesi and Autoloader. I used Sachesi to load 3 UK version, I installed autoloader from this links:
    http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
    This
    For Z10 models STL100-1, 2, -3, -4: Download 10.2.1.1925
    Doesn't help
    And this:
    For Z10 models STL100-2, -3, -4: Download the 10.2.0.1803 OS
    No result.
    After install all of them phone wants to update to 10.2.1.2102 by air.
    BBVE in all versions sais: Can not obtain data from sensors.
    Dear BB support, please, can you explain, how to resolve this issue?

  • Ios 5 when i answer a phone call,  application audio  overrides phone call

    often an app i used earlier to play audio starts up again when i answer a phone call... It is not actively in use at the time the call comes in, just has to be one of the apps used recently. I have had to manually forcequit app to get it to stop plaing and overwhelming the phone call.
    This happens on 3gs as well as 4s. Same ios level.

    That sounds like a problem with the app it self. What app is it? However, it is possible a reset will fix that. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. This will not affect data in any way.

  • When I'm bouncing a project, it freezes or doesnt stop bouncing and keeps going past its cut off. how do i make it stop and get back to normal?

    When I'm bouncing a project, it freezes or doesnt stop bouncing and keeps going past its cut off. how do i make it stop and get back to normal?

    Hi
    chorleyman wrote:
    you do have to actually define the area to be bounced in the dialogue window that comes up - there are some discrepencies in the way that the program behaves like that,
    Apart from the "Include Audio Tail" function, which can leave Logic bouncing for a very, very long time, there are generally, no discrepancies regarding the Bounce Locators:
    If Cycle is enabled, the bounce locators will be set to the cycle locators.
    If Cycle is off, and regions are selected, the bounce locators will be set to the selection.
    If cycle is off, and no regions are selected, the bounce locators will be set from the Project Start to the project end.
    It is smart to actually check that the bounce locators are set where you would like them to be.
    wildfire31 wrote:
    When I'm bouncing a project, it freezes or doesnt stop bouncing and keeps going past its cut off. how do i make it stop
    If you get caught with a bounce that does not stop, Command . (period) should do the trick.
    CCT

  • Often when making or receiving phone calls the other person can't hear me.  Works on speaker phone, though.

    This is so frustrating.  Sometimes I can talk on the phone and other times the other person can't hear me.  The mute button is not pressed.  I have to go to speaker phone in order to communicate.  How do I stop this from happening?  It works some of the time!!

    I have the same problem.
    IPhone 4
    IOS 7.1.2
    My retailer sent it to Apple, but I just received a sheet of paper where they said, they did nothing.
    Surprisingly the problem still exists. Now the warranty time is going to run out in 4 weeks.
    What else can I do? I have a not working IPhone and nobody want's to help me ?!? I feel lost and disappointed.

  • I just got the new iPhone 4 today, and when I make calls, the screen doesn't lock, leading to accidental muting and speaker phone. Is there something wrong with my phone? Can I fix it?

    I'm just concerned that there's something wrong with my new phone.

    Do you have a case on it?
    If so, remove and see if it helps.

  • During phone calls the screen doent turn off, during phone calls the screen doesn't turn off

    The phone screen doesnt turn off when i put it on my ear to make a phonecall

    This may very well be an issue with the proximity sensor. Take it to an Apple Store; they'll be able to let you know for sure. But first, to rule out a software issue, try a reset: Hold the home and power buttons at the same time until the Apple boot logo appears.

  • Sometimes while making a phone call, the person can not hear me but phone is not muted

    I have Iphone 6 and sometimes like once a month, when i make a phone call, the person can not hear me.

    WWe have tried the soft reset.  As of now it only does it to one other phone number I call.  The number is my husbands who is on Same plan. We thought maybe it was just something with the iPhone 6.  The phones are only 3 months old. 

  • When I turn my iPhone horizontally, the screen doesn't also turn

    When I turn my phone horizontally, the screen doesn't turn.

    Bring up Control Center by swiping up from the bottom of the screen near the home button.  Make sure the rotation lock is not locked.  It is in the upper right corner of control center (a circular arrow around a padlock).

  • Help. I can´t slide to answer when the phone rings, and i´m missing a lot of phone calls! It doesn´t happens all the time but quite enough to be annoying. I´v restarted and updated it. Suggestions? Thanks

    Help. I can´t slide to answer when the phone rings, and i´m missing a lot of phone calls! It doesn´t happens all the time but quite enough to be annoying. I´v restarted and updated it. Suggestions? Thanks

    When you said you have no fax machines on your line, that does include computers directly connected to the phone line?
    The reason that I ask is a computer with a dial-up modem (a non broadband modem) that can connect to your phone line, can have software that makes the computer act as a fax machine.
    If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

  • I dopped my iphone on the floor today and nothing cracked but when i tried to turn it on, the screen had a bunch of barcode like stripes. even though i cant see the screen, i was still able to type in my password and answer a phone call. how can i fix it?

    I dopped my iphone on the floor today and nothing cracked but when i tried to turn it on, the screen had a bunch of barcode like stripes. even though i cant see the screen, i was still able to type in my password and answer a phone call. how can i fix it?

    YOU can't fix it.  But you can bring it in to Apple for an out of warranty replacement for $199.

  • My 3 GS has been working fine for the last two years or so but recently it has been getting "stuck" frequently when I try to do various things - answer a phone call, switch screens, go to my mail, etc.

    My 3 GS has been working fine for the last two years or so but recently it has been getting "stuck" frequently when I try to do various things - answer a phone call, switch screens, go to my mail, etc.

    Hello binbingogoABC,
    Shopping on BestBuy.com should be easy and fun and not fraught with the kind of trouble that you describe. I regret very much that this has been your experience.
    Using the information you provided when you signed up for Best Buy Unboxed I was able to locate your cancelled orders. I have requested more information from my back-office partners. As soon as I have additional details about your situation, I will reply again to this message. In the interim, I'm sorry that I must impose upon your patience.
    I'm very grateful that you wrote to us with your concerns.
    Sincerely,

  • When i answer my phone i can barely hear the caller, volume is turned up

    when i answer my phone i can barely hear the caller, volume is turned up

    Hi saintmary82,
    If you are having a hard time hearing people through the receiver, take a look at the article below for some suggestions to get it sorted out. Start with cleaning the receiver and making sure your iPhone is up to date. If you continue to have issues, then you may want to contact Apple Support for further assistance.  
    If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone
    https://support.apple.com/en-us/HT203800
    Take it easy,
    -Norm G. 

  • How do I change the settings so that when I make a phone call I can make my screen go black and not mute the call with my cheek or it tries to face time my call. I need to change the sensitivity or something! Please help!!

    How do I change my phone settings on my iPhone 5 so that when I make a phone call while I am on the phone call my phone stays lit up. It never goes black so I am constantly hitting other buttons while I try to talk like mute or FaceTime or speaker! Please help this is so annoying! It's like all I need to do is fix the settings somehow and I have gone through all of my settings and I can't find where to do this!

    Is the phone in a case?  Try taking it out of the case.  If that doesn't work, then your proximity sensor is broken.  You'll need to bring your phone to Apple for evaluation.

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