When I attach a document and send as an email, non apple users can not open it?
For my business I have to send invoices to customers, When I attach the invoice to an email non apple uses can not open the file? why is this.
I have tried to copy and paste the invoice to body of email and when they get it it appears as a question mark in a box?
how can I fix this?
Couple of thoughts.
When you have the Mail compose window up, there should be a row of icons along the top right side. One of these is a paperclip for attachments. Click it, and check the Send Windows-Friendly Attachments. This will help for non-Mac Mail recipients. Ultimately, it will be their email system, and how it is configured that will determine how their attachments arrive — not you.
Send your invoices as PDF, not Pages, or Word content. Since you don't mention your operating system or release of Pages, I will cover the bases here:
Pages '09
One can use the Share menu to send a PDF via Mail. It does the export to PDF, opens Mail, and attaches the PDF. (Broken in Yosemite).
File ▸ Export ▸ PDF…, and then drag/drop the PDF into a Mail compose Window. If document size, right-click on it and choose View as Icon.
Pages v5
On the right-side of the Toolbar, there is a Share icon. Choose Send a Copy > Email > PDF. This auto-attaches to a new Mail compose window.
File ▸ Export To ▸ PDF… . Same as Pages '09, second bullet.
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