When I attempt to download an add on, I get a message that I need to install FF first
I have a dozen add ons that work well. When I try to download another, I get the above message. I'm accessing the site using FF. I've tried re-downloading FF, but the same thing keeps happening.
The same issue happened to me in late 2015, but things were OK in early January. Now the issue is back.
I'm using Android. I wouldn't imagine any of the add ons do. They are the same ones I've had for a long time except for the Seahawks logo persona.
I use Adblock Plus, Enable YouTube Player, Flash Video Player YouTube, Ghostery, OpenH264 codec, PDF viewer (disabled, want to reinstall), Phony (used as Android mobile), Privacy Coach, Quit Now, Self - Destructing Cookies, and the Seattle Seahawks one.
Similar Messages
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Since I downloaded Apple's latest operating system, whenever I try to open Illustrator I get a message that I need to install legacy Java SE6 runtime and to click "more info" to do this. When I click "more info" I get a blank window. What should I do
Hi,
I had the same problem after upgrading to Yosemite. Illustrator CS6 wouldn't open. I got a message saying I should 'install legacy Java SE6 runtime'.
The link didn't work - it lead to a blank page.
So I downloaded Java8 (latest version) from Oracle but didn't install it. Something told me this was not the right way to go (the problem was with Java SE6, not 8). I then called Apple (in the Netherlands, were I live) for help. I got none. The best they could do was blaming Adobe for the problem or me, for not having the latest Adobe CC app. Rubbish.
And then, magic. I tried to open Illustrator again, got the pop up message but this time the link worked. It took me to an official Apple page, with a link to download Java for OS X 2014-001. The problem is now solved.
If curious, this is the explanation Apple gives for the problem:
'Java for OS X 2014-001 includes installation improvements, and supersedes all previous versions of Java for OS X. This package installs the same version of Java 6 included in Java for OS X 2013-005. On systems that have not already installed Java for OS X 2012-006 or later, this update disables the Java SE 6 applet plug-in. To use applets on a web page, click on the region labeled 'missing plug-in' to download the latest version of the Java applet plug-in from Oracle.'
See http://support.apple.com/kb/HT6133 for more details about this update.
See http://support.apple.com/kb/HT1222 for information about the security content of this update. -
When I try to download a new APP I get a message that it requires iOS5?
When I try to download an APP I get a message it requires iOS5. How do I get this downloaded onto my IPAD. Sorry, I know this is a dumb question.
Welcome to the Apple Support Communities
See > http://support.apple.com/kb/HT4972 If you have the 1st generation iPad, it will be updated to 5.1.1, and if you have an iPad 2 or newer, it will be updated to 6.0.1 -
How do I download Adobe Presenter when I keep getting error 413 - header too large?
Make sure you have cookies enabled and clear your cache. If it continues to fail try using a different browser.
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When attempting to print in Pages, I keep getting a message that no printer is detected. I have checked all connections and they are solid, this printer has always worked before, and even if I try to add it, I still get that message. I can print from all other applications, just not any Pages documents.
You may just have an outdated printer driver.
Menu > Edit > Print > Printer: Add Printer
Peter -
I am trying to update to i-tunes 11.3 but when I download I get a message that itunes didn't install properly, and a reference to error 127. Any ideas?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
When downloading a pdf file I get a message that I must download Adobe Reader. When I do that I am told that it is already installed. Why can't I use it if it's already installed. I-Mac OsX 9.3
g -
I was able to fix the problem with some help from Apple. Whenever I last downloaded Reader, I apparently didn’t complete the process by accepting the Reader contract. I was able to go right to that point in the process and complete the installation. The messages that I needed Reader but it was already installed were quite confusing. It would have been nice if the Adobe installation process that I was re-trying this morning had been able to detect a partial installation. The Troubleshooting page almost had me doing some ridiculous things that wouldn’t have helped.
MP -
I downloaded 4 songs at the same time. The first and the last songs in the list play fine. If I try to play the second or third I get the message that I need to authorise this computer. I enter my id and password and it will say I've already authorised 2 out of my 5 computers (I don't know what other one I've authorised) then it will just start playing the last song out of those four.
Delete and redownload them if doing so is free in your country.
(97666) -
When I try to export from iMovie '11 I get repeated messages that the project is too big. Why? Is there a workaround? (I have already cut a 40-minute movie into three chunks... the first exported to iDVD ok, but the next one of 15 minutes balked for the same reason -- too long...)
I wish I had a mac :-P
Sadly, this is Windows machine so I dont have a non-iOS version of iMovie. I have 2 ideas left. The first is xfering the project to my iPhone 4 and trying to export it there (if that works, awesome but geez apple the iPad 2 is way more powerful than the iphone 4.. youd think I wouldnt even have to attempt this). The 2nd idea is to start at the end of my movie and delete clips and sounds backwards, trying to export each time to find whatever clip is causing the issue (when the movie was 5 minutes it mixed no probem, so I only need to go that far).
Wish me luck?
Also, is anyone else besides me and the 5 dudes in the other threads having this issue?? Speak up, guys - Apple cant a fix a problem they dont know about. -
I keep getting the message that I need to download the new update for ipages when opening old documents. The latest update that I have download was done 11/24/13. When I check for updates it shows that there are no new updates available. I downloaded Maverick a few weeks back on to my iMac. What is the issue
You have both your older iWork apps and the newer Maverick apps on your computer.
The new Maverick apps are in the Applications folder.
The older iWork apps are in the Applications/iWork folder.
Of the two, the older iWork apps are more useful so don't throw them out.
Check out about Pages 5, keeping the older Apps and how to manage updates here:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=6f02f15454adf b3c68b0a871f2ed6447&mforum=iworktipsntrick
http://www.freeforum101.com/iworktipsntrick/viewtopic.php?t=432&mforum=iworktips ntrick
Peter -
I installed acrobat pro on my computer, and now I am unable to download items because I get a message that I need to open acrobat for the user agreement. opening acrobat pro does not help. What do i do?
I have not contacted Adobe. I am using acrobat pro CC, and haven't noticed any problem with the software itself. The only problem I have had so far is when I try to download.
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I have an iPhone 4 it won't let me download any apps I keep getting the message that my device has no memory left and I do have 1.9G left what's wrong as far as I know everything is up to date on the phone it is running slow please help thanx!
I figured out what was going on the app had miss represented how much space it would take it had said it was 1.2g's however it was really 1.9g's which was all I had left on the phone I downloaded it to my computer first from the apps store then was able to see this. At that point I was able to rearrange some memory to accomadate it's size thanx for the help.
Mick -
iOS 5 seems to work on my ipad, but apparently something went wrong when restoring. I lost music and movies, and when I connect the ipad to my macbook, I get the message that itunes was interrupted when restoring. I try to restore again and I get the message "An error occurred while restoring this iPad (-50)." What happened and what should I do?
I have had the same issue since day 1 of the ios5 installation. I always hit "Cancel" and then the iPad eventually shows up again in iTunes. Then a few hours later, I get the same message again. Annoying, but I've not found a way around it.
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when i try to redeem my itunes cards, i get a message that says my session has timed out--i installed the latest version of itunes and tried again--no luck--what else can i do?
The new iTunes has a somewhat different look from the previous version. You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes. Or you can adapt to the new look.
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How do I sync a movie downloaded to iTunes, but I get a message that says "Cannot sync movie to iPod because this computer is not authorized"? How do I fix this?
And I assume you have already checked to see if your iTunes purchases are authorized by choosing Store -> Authorize This Computer?
Some have been able to resolve this issue by removing the downloaded purchase and redownloading it again at no cost via iCloud. See this article for more information on redownloading past purchases.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
B-rock
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