When I attempt to download the master collection on my pc i get error 101, how do i resolve that?

when i attempt to download the master collection. i get error 101, how do i resolve that?

use the download manager: http://helpx.adobe.com/x-productkb/policy-pricing/akamai-download-manager-faq.html

Similar Messages

  • About downloading the master collection cs6

    i was starting to download the master collection CS6,
    but i found that the adobe application manager is holding on when it is downloading the adobe help.
    I tried to restart the computer and download the trial again,
    but the problem still is ..
    Is there an solution to solve it?
    what should i do ?
    Thank you.

    You're not telling us anything about your system... I'm also not quite clear what you mean about the help files. Since the download is a compound archive, that part never comes into play until you install any of the apps... Clarify and provide more info.
    Mylenium

  • When i try to open the master collection i get a error message saying invalid checksum

    when i try to open the master collection i get a error message saying invalid checksum

    I'm trying to install Adobe Photoshop Elements 10 (English North Americas) and have the same problem.
    #1 the default location is in some Local / User folder and I too made it the Application folder. Now Adobe Download Manage will only download to Applications folder. The first time the installer failed I logged out, but the installer .dmb was erased. Second download I copied to the Desktop, and deledted the orgional in the Applications folder. BOTH .dmg had checksum errors. BOTH failed on install. Restart of systm changes nothing
    I'm on Cable and am able to download 20G files without issue. (I work with 1080i/p movies all the time). MacOS 10.7.4 MacBook Pro 2.2 i7, 4GB, 200GB free space
    As someone who has used Adobe products since before Photoshop v.1 was released, this would be far from the first bad Adobe installer!
    1st .dmg Install:
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 15 error(s), 1 warning(s)
    ----------- Payload: {60CB5C6D-5B99-45D3-BAB5-E7728182101E} Adobe Photoshop Elements 10 10.0.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirjTYCq3pT/Assets2/Fonts/KozMinPr6N-Bold.otf" to "/Library/Fonts/KozMinPr6N-Bold.otf" Error 0(Seq 1538)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 1538)
    ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
    ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 10/Adobe Photoshop Elements 10"(Seq 1)
    ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Photoshop Elements 10: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Photoshop Elements 10_AdobePhotoshopElements10_en_US: Install failed
    2nd dmg install:
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 19 error(s), 3 warning(s)
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
    ----------- Payload: {60CB5C6D-5B99-45D3-BAB5-E7728182101E} Adobe Photoshop Elements 10 10.0.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirVCMTpQmH/Assets2/Fonts/KozMinPr6N-Bold.otf" to "/Library/Fonts/KozMinPr6N-Bold.otf" Error 0(Seq 1538)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 1538)
    ERROR: DF024: Unable to restore file at "/Library/Fonts/KozMinPr6N-Bold.otf" from backup at "/private/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/Cleanup At Startup/.temptAHgfS" Error 0(Seq 1538)
    ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1538)
    ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
    ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 10/Adobe Photoshop Elements 10"(Seq 1)
    ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10"(Seq 1)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Photoshop Elements 10: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Photoshop Elements 10_AdobePhotoshopElements10_en_US: Install failed

  • I am having problems downloading the Master Collection trial

    Ive download the Master Collection trial for 6 hours. When it finally gets to a "less than one minute" estimate, it just never moves from there. . Sutck for over an hour

    Branched out to a new discussion and move to the Trial Download & Install FAQ forum.  Which operating system are you using?  Where are you choosing to download the install files too?  Have you tried canceling the download and trying again while choosing to download to your User folder?

  • HT1926 I am getting an R6034 error when I attempt to download the latest version of iTunes. What does this mean?

    I am getting an R6034 error when I attempt to download the latest version of iTunes. What does this mean?

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
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  • I get an error stating cc cookies dir: cannot make folder / cookies: Permission denied (error 13) when I attempted to download the creative cloud installer on my Mac. Can anyone help with similar pop up window?

    I get an error stating cc cookies dir: cannot make folder / cookies: Permission denied (error 13) when I attempted to download the creative cloud installer on my Mac. Can anyone help with similar pop up window?  I'm trying to get a trial version of CS5. 

    You do not need to involve Creative Cloud to install/try the trial version of CS5...
    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

  • TS4204 When I attempt to download the icloud control panel, I receive a message that implies, "this prograam is not normally downloaded and may damage your computer".  What do I do?

    When i attempt to download the icloud control panel, I receive a message that states, "this program is not normally downloaded andmay damage yourcomputer".  What shouldI do?
    cbherb

    Well thanks for the star but I would still like to see the exact error?

  • When I attempt to download the upgrade to Lightroom CC I get the message "Lightroom is downloading now..." however, nothing happens.

    I have the Adobe CC Photographers package. When I attempt to download the upgrade to Lightroom CC I get the message "Lightroom is downloading now..." however, nothing happens. The download does not begin, I get no error messages.is the 2nd day that Lightroom CC has been available. Is the problem that Adobe can not handle the volume or do I have another problem?
    Thanks, Charles

    I'm experiencing the same exact problem.  I thought the Adobe CC Photographers package was supposed to provide us with automatic updates?  This is not a good user experience, and I hope that Adobe will remedy it soon.
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    JOe

  • When I attempt to download the lastest OS iPhone update to iTunes, the file is too large for my internet carrier will allow.  My max is 400 MB and the file is what about 583 MB?  Options?  The same is true for the iTunes updates.

    When I attempt to download the lastest version of the iphone 4 OS update or the itunes one for the desktop, the file is too large for my internet carrier.  It will allow only a 400 MB download versus the download size of 583 MB.  Suggestions?

    You can download on your work computer, then place the file on your desktop of your home computer, if you want. Then:
    Launch iTunes
    Option+Click (Mac OS X) or Shift+Click (Windows) the Update button
    Select the IPSW update file you just placed on your desktop
    Let iTunes update your hardware to the latest version
    The .ipsw file is located here:
    Windows XP: \Documents and Settings\username\Application Data\Apple Computer\iTunes\iPhone Software Updates
    Windows Vista & Windows 7: \Users\username\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
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  • HT201364 I literally just opened my brand new MacBook Pro, and when I attempted to download the OS X Mavericks, a screen popped up and told me I couldn't complete action due to a host of reasons...I just took the **** thing out of the box, what gives?!

    I literally just opened my brand new MacBook Pro, and when I attempted to download the OS X Mavericks, a screen popped up and told me I couldn't complete action due to a host of reasons...I just took the **** thing out of the box, what gives?!

    Your machine already has Mavericks installed. Why are you trying to download it?

  • I own the Master Collection CS6, but am missing Acrobat ... how do I re-install this one program?

    I own the Master Collection CS6, but am missing Acrobat ... how do I re-install this one program?

    using your master collection installation files, start setup.  you will be given the option to install only acrobat after entering your serial number.

  • While downloading the creative cloud (lightroom) subscription I am getting error a 12e5

    while downloading the creative cloud (lightroom) subscription I am getting error a 12e5

    https://forums.adobe.com/message/4543045#4543045#4543045

  • When I try to install the 'GOOD for enterprise" app, I am getting error 0x100001 during retireve settings step. I followed the step of reloading the OS to fix this as suggested in another thread but even after that I have the same problem. Please help.

    when I try to install the 'GOOD for enterprise" app, I am getting error 0x100001 during retireve settings step. I followed the step of reloading the OS to fix this as suggested in another thread but even after that I have the same problem. Please help.
    Regards,
    Nagarajan Kadhiresan

    if you using the same port, maybe this issue caused by your kingmax
    to make it fast, try your king max at other PC, if cant detect, please reformat your king max

  • I am trying to download the trial of Acrobat XI Pro.  getting error msg that download was not succes

    i am trying to download the trial of Acrobat XI Pro.  receiving error msg that download was not successfull due to internet connectivity or firewall.  how do i proceed?

    Katmcki please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for common solutions to the current difficulties you are experiencing.

  • Why does download manager keep saying error whenever i try to download the master collection?

    Assistance with adobe download assistant needed

    Hi sighzz,
    Please refer :
    http://helpx.adobe.com/x-productkb/global/troubleshoot-download-problems.html
    http://helpx.adobe.com/tech-comm-suite/kb/troubleshoot-akamai-download-manager-3.html
    Or you can follow the steps below to download Master collection directly without using the download manager.
    1. Navigate to Master collection CS6 Downloads page : http://www.adobe.com/cfusion/tdrc/index.cfm?product=master_collection
    2. Sign in with your Adobe ID.
    3. Copy and paste the following links on the address bar one at a time and hit enter :
    Adobe Master Collection CS6 English Mac
    http://trials2.adobe.com/AdobeProducts/STAM/CS6/osx10/MasterCollection_CS6_LS16.dmg
    Adobe Master Collection CS6 English Windows
    http://trials2.adobe.com/AdobeProducts/STAM/CS6/win32/MasterCollection_CS6_LS16.7z
    http://trials2.adobe.com/AdobeProducts/STAM/CS6/win32/MasterCollection_CS6_LS16.exe
    4. Save the files.
    5. Run the .exe file if on Windows or the .dmg file if on MAC.

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