When I attempt to open Pages I get a almost blank sheet and type type in purple that can't be readpe in
I have downloaded pages twice hoping to correct a problem. When I open all I get is a purple type that is impossible to read. When I try to get other attachments that I have saved, they too are blank
It's definitely the symptoms of Snow Leopard updated with Software Update rather than the combo updater & the iWork apps not updated. Time for my very common answer.
There are two things to do that solve a lot of problems with the iWork ’08 &/or ’09 apps in Snow Leopard.
First, use the Mac OS 10.6.7 combo updater or the Mac OS 10.6.8 combo updater. This fixes a problem with fonts that is not fixed using the delta update (10.6.1 > 10.6.2). If you use the 10.6.7 updater you then need to download & run the 10.6.7 font fix updater here.
Second, make sure your iWork applications are updated. For iWork '08 that is Pages 3.0.3 & Numbers 1.0.3. For iWork '09 it's Pages 4.0.5 & Numbers 2.0.5. If you're not running the latest versions & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. They must be in the iWork '08 or iWork '09 folder in Applications. That iWork folder must be named iWork '08 or iWork '09. If it doesn't have the '08 or '09 Software Update won't find them & the updaters won't work.
Also, deleting the program's preference list is the #1 trouble-shooting step with any misbehaving application. Go to HD > Users > (your account) > Library > Preferences, delete the com.apple.iwork.pages.plist, empty the Trash & then restart Pages. Repeat with Numbers & Keynote. This needs to be done for each user.
Similar Messages
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When I attempt to open iphoto, I get the loading icon in the working space/picture area. If I try to reinstall ilife '11, will I lose any pictures? Where, on the hard drive, are all my pictures actually stored?
You won't lose anything because you have a back up, right?
Most Simple Back Up
Drag the iPhoto Library from your Pictures Folder to another Disk. This will make a copy on that disk.
Slightly more complex:
Use an app that will do incremental back ups. This is a very good way to work. The first time you run the back up the app will make a complete copy of the Library. Thereafter it will update the back up with the changes you have made. That makes subsequent back ups much faster. Many of these apps also have scheduling capabilities: So set it up and it will do the back up automatically. Examples of such apps: Chronosync or DejaVu . But are many others. Search on MacUpdate
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
I have downloaded "Lightroom_5_LS11_mac_5_7.dmg" for Mac to update my Lightroom 5.6 (build 974614) but when I attempt to open it I get the following error message "Lightroom_5_LS11_mac_5_7.dmg can't be opened as the disk image is not recognised". I'm running Yosemite OS 10.10 on a Macbook Pro (Retina, 13-inch, Late 2012 with 2.9 GHz Intel Core i7 processor).
Vk2mh it sounds like the download was not complete or corrupted. Where are you downloading the update from? Have you tried downloading again?
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Hi,
Received a pdf by email. When I attempt to open it, I receive the message, "File Error- Couldn't open the file", is there any way I can open it?
Thanks,
GrahamAre you using Adobe Reader or Preview to view the file? Can you get the sender to resend the file?
Cheers, Tom -
I just upgraded to the new version of Pages that was released today.
Before that I could start up either the old Pages 09 version or the new version whichever one I visit.
Seeing as how I have a lot document that use feature not included in the newer version I have been running the older version most of the time.
Now if I attempt to do that, I get this asinine message about a new version which takes me to the new version and gives me now way to open the older version.
Is any one aware of a work around for this problem?
I am going the express my displeasure on the Apple Feedback page now also.
AllanThis is the App Store Help instructions:
Manage app subscriptions
You can change renewal settings for subscriptions and re-subscribe to apps in App Store.
Choose Store > View My Account, sign in, then click Manage (next to Subscriptions).
If an app is set to renew automatically, do any of the following:
Change your renewal duration:
Select a setting in the Renewal Options list.
Turn off automatic renewal:
Select Off as the Auto-Renewal setting.Your subscription continues until it ends, and is not renewed automatically.
If an app is not set to renew automatically, click the Subscribe button next to a duration. If your current subscription has expired, this renews the subscription to the app and turns on automatic renewal.
Apple does say it won't respond to feedback.
Peter -
I received notification of ANOTHER iTunes update being available, so I attempted to install the update on my Toshiba Satellite laptop running Windows Vista. During the update process, two pop-up announced that I had a "Microsoft Visual C++ Runtime Library" Runtime Error, R6034 and another pop-up that states "iTunes" iTunes was not installed correctly. Please reinstall iTunes. However, I cannot open iTunes. I get the same pop-up telling me to reinstall iTunes.
I had many songs in my iTunes library that came from sources other than iTunes, mostly my own CDs. Plus, I have nearly $100 credit remaining in the iTunes store. I'm converned I will lose the songs and store credit if I reinstall iTunes. So my questions are:
1. How can I reinstall iTunes?
2. If I reinstall it, will I lose my store credit and non-iTunes songs?
Thanks,
JimSee this User Tip by turingtest2
https://discussions.apple.com/docs/DOC-6562
JimmieJag wrote:
2. If I reinstall it, will I lose my store credit and non-iTunes songs?
Nothing should be lost... However... it is both Prudent and Recommended that a backup should have been created and maintained. -
Had Goggle Earth (GE) on the Mac since new last year. Worked fine. Tried upgrading GE this week and only the tip window opens. Before, the earth would be in the background and the tip in the foreground. Now, only the tip. When I close the tip, nothing. No earth, no GE but the Mac says the GE is running. Any idea what is going wrong?
Had Goggle Earth (GE) on the Mac since new last year. Worked fine. Tried upgrading GE this week and only the tip window opens. Before, the earth would be in the background and the tip in the foreground. Now, only the tip. When I close the tip, nothing. No earth, no GE but the Mac says the GE is running. Any idea what is going wrong?
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I cannot download and install I-Tunes update. I get error message, "Errors occurred while installing the updates. Choose tools>Download Only". When I do this I get error message that says, "I Tunes has an invalid signature. The download has been removed." What can I do to get update?
Finally got a response from Apple. They suggested I uninstall Itunes, then download and install the latest version. Worked great and I was able to recover all of my purchases.
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Within the past week I have been getting messages when trying to open pdf files " that its in protected mode and can not open"
I deleted adobe and reinstalled directly from Adobe.com and now I can not open any file with a message it has encountered an error
and will check online for solution. Please assist as no files will open now
This is details of error
Problem Event Name: APPCRASH
Application Name: AcroRd32.exe
Application Version: 11.0.10.32
Application Timestamp: 547e9779
Fault Module Name: StackHash_147f
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c000041d
Exception Offset: 77a011f1
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 147f
Additional Information 2: 147ff66574b08dc93180d912e60eb897
Additional Information 3: c48b
Additional Information 4: c48be403c52ec6c06778481aaa8948d8
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtCan you open Adobe Reader by itself? If so, try to disable Protected Mode [Edit | Preferenes | Security (Enhanced)].
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When Firefox 5.0 opens the screen is completely white/blank..and there are no menu items. Any ideas?
My machine was hit with the XP Antispyware virus today. I cleaned it up and everything is working well except Firefox.
THANK YOU, Vivek, for your '''outstanding '''help!! "'''Always use the cursor keys to navigate within pages'''" WAS, in fact, selected, and deselecting has solved the problem! I have to wonder how that option became selected as a result of the upgrade -- or maybe I unintentionally pressed '''F7'''? -- but it's a moot point now.
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It's froze my ipad messages app. Plz help tell me what to do.
You can backup the iPad and then do a restore to factory condition which will completely wipe it: Settings > General > Reset > Erase All Content and Settings. But, before doing that remember, it completely erases everything.
You then have to restore from a backup...if you have a backup from before the bad message, you can use that and be fine. If not, you would be better off setting up the iPad as new and then redownload your apps and music...you can do that by going to the app store and itunes and tap the Purchases button and redownload everything.
You will loose your photos and email, and such in the process, however. If you have iCloud, put the photos in PhotoStream and then use that to put them back on the iPad.
Without a good backup from just before the bad message, erasing is going to cause you a lot of work. -
When I attempt to open a PDF file I saved from a website using Safari, I get the message "There was an error opening this document. The file is damaged and could not be repaired." When I save the same PDF file using FireFox it opens up immediately. Is there any way to correct this problem with Safari?
Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
I can't open mail on Hotmail from Firefox. I can from Safari. I can open the Hotmail account page and it is complete w/ my new messages, but when I go to open them I get this messeage..."Please refresh your browser window. When you access your Windows Live Hotmail account from more than one computer, we ask you to sign in again to help keep your account private and secure. " when I sign in again there is no change. in English
== URL of affected sites ==
http://http://sn135w.snt135.mail.live.com/default.aspx?n=2087215863
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7"Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"
See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies -
A recent download of an iTunes update, for some unknown reason, failed on my computer. Since then I get a system error message everytime I log on telling me that the program cannot be opened because 'MSVCR80.d11' is missing from my computer. When I try to open iTunes I get an 'error 7 (Windows error 126)' message and am advised to reinstall iTunes. However, when I attempt to do this, it downloads the programme and gets as far as installation, at which point I get yet another message: this time 'Service Apple Mobile Device failed to start'.
I am at a loss to know what to try next and would appreciate any assistance. I'm also concerned that, in the process of reinstalling iTunes, I am going to lose all the music I have collected over the years.Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99602) -
why do i get the following message when i attempt to open my backup file for lightroom cc? "Lightroom cannot use the catalog named "Lightroom Catalog" because it is not writable and cannot be opened". This message just started coming up after downloading lightroom cc (previously using lightroom 5)...am i backing up properly or not???
Open Pictures folder and move the files named lrcat-journal and lrcat.lock to Desktop.
Make sure that , they are not inside Pictures folder any more and try to open backup from Lighrtroom and check..
Any LRcat file with .lock extension , move it to Desktop.
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