When I attempt to preview a song on iTunes, it begins to play but stops after 5 seconds

When I attempt to preview a song on iTunes, its begins to play but stops after 5 seconds instead of the normal 30 seconds.

I posted this to another thread here:
"I am having the same issue with the preview songs cutting off around the 5 to 7 second mark. It started about 3 weeks ago right after I downloaded an album.
It downloaded but at the end said the download failed due to a network timeout error. I clicked out of the error dialogue box and checked my "Purchased" items folder and it did seem there was a problem, no songs were there only a placeholder of the album cover (or something of that nature). Nothing happened when I clicked on it. However, when I closed and then restarted itunes the entire album was there and there have been no problems with those songs.
Some here are saying they believe they previews cutting off have something to do with the 10.6 upgrade, however I still have 10.5.1.42 and have the problem.
I am running up-to-date Windows 7 Professional with Viper Anti-virus. I don't for a moment think it has anything to do with windows updates, anti-virus or any other 'windows' issues. I believe it is within itunes in its' preview player software.
Dear iTunes, if this thread is being monitored by a rep, please be aware that if I cannot preview more than 5-7 seconds of a song you can rest assured I will not be purchasing any further music through itunes until this issue is resolved and will be taking my business elsewhere in the interim."
I use the ipconfig/flushdns all the time to resolve browser issues, especially when using Twitter. It does not help this particular problem for me.

Similar Messages

  • When I attempt to purchase a song from itunes, I keep getting the following error message: Could not purchase "song name". An unknown error occurred (-42408). There was an error in the itunes store. Please try again later

    When I attempt to purchase a song from itunes, I keep getting the following error message: Could not purchase "song name". An unknown error occurred (-42408). There was an error in the itunes store. Please try again later
    Can anyone help solve this problem?

    I've done a search on here and haven't found any solutions posted for it for windows computers. You could try posting in the iTunes For Windows forum and see if you get any suggestions in there (are you able to download other items from the store e.g. a free app ?) - I use a Mac, the only things that I could think of to suggest trying is see if you get the same error on a different iTunes library :
    creating and/or opening a different iTunes library : http://support.apple.com/kb/HT1589
    or using a different user account on your computer in case it's a problem with that user account.
    But you may want to try the iTunes For Windows forum first, apart from anything else you are likely to get better help for the above

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    I am having trouble with the preview of songs,I am not getting the full 1:30 preview of the music

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
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    ipconfig /flushdns
    Hit "ENTER" key
    Restart your computer.
    Now try your preview music again.

  • When I preview a song in iTunes, the album art preview shows up blurry

    So anytime I preview a song in iTunes store, whenever I click on the small album art icon (at the top) to bring up the smaller player, the album art shows up blurry.
    Has been happening for the past three or four iTunes releases. How can I fix it?
    When I purchase the song, the album art downloads just fine though. Funny thing is, if I preview a different song from the same album, the album art loads fine. Not sure whats going on.

    Make sure that these two options in Edit > Preferences > Store are turned off:
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  • Is there any way to fix it so my computer will stop "rebuffering" when I preview a song on itunes.

    When I preview a song on itunes it will play for only a couple of seconds and then it "rebuffers".  It does this constantly.  I do not have this issue when I preview a song on Amazon or if I listen to Pandora radio.  Is there any way to fix this?
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    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
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  • TS1717 When I am trying to preview a song in iTunes store, the song quits after about 10 seconds. Is this an iTunes problem, or how do I fix it from stopping?

    When I am trying to preview a song in iTunes store, the song quits after about 10 seconds. Is this an iTunes problen, or how do I fix it from stopping?

    Try my script FindTracks. Select a few of the missing files to start with then run the script. Choose No at the first prompt so that you can check how it works track by track, then confirm or edit the location of the media folder where your files are. Once you are happy with how it behaves let it process larger numbers of tracks automatically.
    tt2

  • I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email

    I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email.  Is there another way to change or get the answers for the security questions?

    If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
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    (106007)

  • I upgraded to iOS8.1.3, and now when I attempt to backup my iPad to iTunes for Windows, it keeps popping up an error message

    H. I upgraded to iOS8.1.3, and now when I attempt to backup my iPad to iTunes for Windows, it keeps popping up an error message "not enough space on the computer". There is over 130Gb of space! I have updated iTunes, but no change. Is it an issue in the iOS update? Or am I doing something wrong?
    Would appreciate your guidance...
    <Subject Edited by Host>

    When you upgraded, itunes should have put a copy of the itunes library database in a folder named *Previous iTunes Libraries* . If you upgraded itunes today it will show as
    iTunes Library 2010-02-28.itl
    Use these directions to get it back
    http://support.apple.com/kb/TS1967
    Since I am not sure of your setup, look for the "Previous" folder on both your C: and F: drives.

  • Whenever I go to preview a song in itunes, the song with play out for about 10 seconds and then stop. Why isn't the song previews working? How can I fix this? I tried updating my itunes and it didn't work.

    Whenever I go to preview a song in itunes, the song with play out for about 10 seconds and then stop. Why isn't the song previews working? How can I fix this? I tried updating my itunes and it didn't work. I use windows 7. Thanks!

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this!

    Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this! Does anyone know why it's doing this and how to fix it? Thanks!

    Hi mterry1723, one solution that might be worth trying is this:
    - Close iTunes, if it's open
    - Open Safari and got to 'Preferences'
    - Select 'Security' on the top
    - Untick all the security options in the menu
    - Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
    - Highlight them (select them collectively) and press 'Remove'
    - Now open iTunes and buy the song as usual.
    - You may be asked to do the same security process as before, so do as asked.
    - Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
    Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
    I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
    I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
    Message was edited by: Bongomal

  • When I attempt to upgrade an app in iTunes for windows, I get an error:  "Could not purchase.  An unknown error occurred (11111).  There was an error in the iTunes Store.  Please try again later"

    When I attempt to upgrade an app in iTunes for windows, I get an error:  "Could not purchase.  An unknown error occurred (11111).  There was an error in the iTunes Store.  Please try again later"
    I am running the latest iTunes 10.7.0.21 for Windows 7.
    This error occurs if I try to either update the app or if I delete it and attempt to redownload.
    I have an iPhone and an iPad.  I am unable to update the apps or install the apps from within the App Store on iOS.
    I do not have an AOL ID, as is a common issue with this type of error.
    From what I can tell, my Apple ID account seems fine.  I logged in, changed some information, and ensured my credit card is valid and updated.
    I can download new apps just fine.  I am unable to update or install apps I have purchased in the past.

    After 30 minutes this morning, no resolution. Then another tech support call this afternoon, 15 minutes in, was escalated to a Tier 2 (Senior) advisor. He said something similar to the above ("this is one of the strangest things I've seen"). He was chatted with iTunes guys and took all my info into the case and was escalating it over to engineering. Said they would be in touch.
    So, no solution...yet.
    Just to clarify:
    iTunes on Windows7: trying to update an existing app, or re-download a prior app, gives the (11111) error. Downloading a new (free) app worked fine.
    App Store on iPhone5, iOS 6.0.1: click on UPDATE, switches to INSTALLING...for a second, then switches back to UPDATE. No error message (and nothing in Diagnostic data).
    App Store on iPad 3, iOS 6.0.1: same as iPhone 5.
    Definitely account related.
    I have cleared the store cache, signed out and back in, deleted the credit card data, and re-added, rebooting PC and iPhone...nothing works.
    Will post if I hear anything back from Apple.

  • I have the latest version IPAD.  In Garage Band I am trying to import karaoke songs purchased on itunes so that I can sing with them via garage band.  In Garage Band, when I try in import a song from Itunes, nothing comes up?  How do I do this...?

    I have the latest version IPAD.  In Garage Band I am trying to import karaoke songs purchased on itunes so that I can sing with them via garage band.  In Garage Band, when I try in import a song from Itunes, nothing comes up?  How do I do this...?

    Make sure you understand the difference between an Audio File and a GarageBand Project File (also known as GarageBand Song File)
    The + sing in the My Songs page is for opening a GarageBand Project File, either a new one or one that is copied vie the iTunes File Sharing mechanism. If I understand you right, then you want to import an Audio File from your iTunes library in a GarageBand Project and not open an existing GarageBand Project.
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    Make sure you sync your iTunes Library (all songs or a selection) to your iPad. This is the standard procedure so you can listen to your iTunes Library on your iPad (this step has nothing to do with GarageBand yet)
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    Navigate to the Kareoke Song (audio file) and drag it onto a GarageBand audio track
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    Hope that helps
    Edgar Rothermich
    http://DingDingMusic.com/Manuals
    'I may receive some form of compensation, financial or otherwise, from my recommendation or link.'

  • HT1491 When I try to download a song from iTunes or try to buy an App, or even purchase an extra set of lives on Candy Crush (!), I get an error message - 'Unknown Error'. Anybody have any ideas?

    When I try to download a song from iTunes or try to buy an App, or even purchase an extra set of lives on Candy Crush (!), I get an error message - 'Unknown Error'. Anybody have any ideas?

    Try this and see if it helps. Refresh your iTunes account. Sign out of your account, restart the iPad and then sign in again.
    Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>iTunes & App Store>Sign in and then try to purchase again.

  • When I attempt to sync my iPod with iTunes, "iTunes could not copy "songname" to the iPod because an unknown error occurred (-69)" HELP!!

    When I attempt to sync my iPod with iTunes, "iTunes could not copy "songname" to the iPod because an unknown error occurred (-69)" appears, I have attempted to restore my iPod settings but this doesn't help at all. This only happened after I installed the latest update of iTunes.

    See Here :
    http://support.apple.com/kb/ht1210

  • When i attempt to download an app from iTunes I get error message -45054. What is iTunes telling me?

    When I attempt to download an app from iTunes I get error message -45054. What is iTunes telling me?

    Change your country on iPhone, iPad, or iPod touch
    Tap iTunes Store, App Store, or iBooks Store.
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    Tap your Apple ID.
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    Review the Terms and Conditions and Apple Privacy Policy.
    Tap Agree if you agree to the terms and conditions.
    In the prompt that appears, tap Agree.
    Select a payment method and enter your payment information.
    Enter your billing address and tap Next.

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