When I attempt to reset my password it does not set my password. I have attempted several times.

How do I reset my password when the web site does not appear to accept the new password that I have entered? I have repeated the reset a couple of times, but the system does not advance to the next window after I enter my password both times and then select Continue. There is no action on the window after I click Continue. What is next.

Hi Russell,
I just logged into my account to verify Login is working, I then logged out, went through the password change process, and successfully logged in with my new password.
Have you been able to log into the site previously? If so, how long ago? Also, how long ago was the account created?
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

Similar Messages

  • I updated my Itunes the other day and now, when clicking on the itunes icon, the program does not open?? I have tried uninstalling and reinstalling, resetting the computer, checking permissions, running as adminstrator.. nothing is working?? Help!!

    I updated my Itunes the other day and now, when clicking on the itunes icon, the program does not open?? I have tried uninstalling and reinstalling, resetting the computer, checking permissions, running as adminstrator.. nothing is working?? Help!!

    Amazing steps you've done so far! The great news is this is very unlikely an issue with your iPhone.
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    Plug in your iPhone, on the Summary screen (shows a picture of your iPhone, the iOS version, Restore iPhone....; etc). Under the Options area at the bottom choose to Manually Manage Videos and Music then choose Apply in the lower right. The music that's on your iPhone now should be removed from your iPhone now. You're now able to sync music manually.
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    http://support.apple.com/kb/HT1535
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  • Not receiving the email to enable reset of my Sync password. Have tried several times across days. No email.

    I had to change my Sync password a couple of weeks ago for security reasons, but now neither password works. Attempts to reset my password via the email method don't work, because while Sync says it has sent one, I never receive it. According to Sync, the email address associated with the account is still active.

    If you have a rescue email address on your account then you've checked the inbox and spam folder on that account as well ?
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  • I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't have security answers or the password. How do I reset password?

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    Alternatives for Help Resetting Security Questions and/or Rescue Mail
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                1. Go to www.apple.com/support.
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  • HT5312 what do i need to do to change the email address for when i try to reset my password for my account?

    what do i need to do to change the email address for when i try to reset my password for my account?

    Welcome to the Apple Community.
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  • I recently created a new Appleid and then the password to my old Appleid suddenly did not work.  When I tried to reset the password I do not receive the email with the link and Apple does not either recognize my birthday.  What to do?

    I recently created a new Appleid and then the password to my old Appleid suddenly did not work.  When I tried to reset the password I do not receive the email with the link and Apple does not either recognize my birthday.  What to do?

    Hi ingaosk,
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  • I came home and attempted to power on my iPad2. I can see the backlight but nothing on the screen. When I try to reset by pushing the off button and the power button at the same time I can sometimes see the characters briefly but the screen has lines and

    I came home and attempted to power on my iPad2. I can see the backlight but nothing on the screen. When I try to reset by pushing the off button and the power button at the same time I can sometimes see the characters briefly but the screen has lines. Can someone tell me if there is anything else I can do before a trip to the repair shop?
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    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
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  • How to trigger email notification when users fail to reset your password in fim 2010 r2.

    Hi,
    how to trigger email notification when users fail to reset  your password in fim 2010 r2
    Regards
    Anil Kumar

    Hi Sylvain,
    I did all thing as you told me.First i created Criteria based Set after this we created a Workflow type Action and Actvities Type Notifcation Email template and finally i called this Workflow in MPR as Set Transition and call Set that i was created below.and
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    Regards
    Anil Kumar

  • ICloud keeps asking my password and it always comes out incorrect even though i know i input the right one. When i tried to reset the password by email, nothing was sent to me. Tried it again thru security settings, they asked for my birthdate but st

    Please help!!! iCloud keeps asking my password and it always comes out incorrect even though i know i input the right one. When i tried to reset the password by email (many times already), nothing was sent to me. Tried it again thru security settings, they asked for my birthdate but still, it's incorrect! anyone have the same problem?

    Hi, 
    Thank you for visiting Apple Support Communities.  
    I would recommend reaching out to our Apple ID Account Security team to assist you with this issue.
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    Jason H.

  • When i want to reset my password i go to Email authentication and no message come to my mail

    when i want to reset my password i go to Email authentication and no message come to my mail
    <E-mail Edited by Host>

    Hi,
    I understand that any email that is leaving Apple is not getting to your email account.
    I linked to the page where you would normally change this so that you could check what your Primary Apple ID and email are.
    My Apple ID is based on an email with a Dial-up service I once had.
    I had changed the email here at Apple Support Communities to send it to a Gmail account.
    Then I linked my Apple ID with an iCloud ID and it reverted to the Dial-up account.
    I can "fetch" mail  from this account as I don't have to be logged in via their dial-up server.
    However if I wanted to Send from that account I would have to Log in via a Dial-up modem which this iMac does not have as standard.
    There is another page where you can change the Email address that is linked to your account.
    You can change just the Email and it will ignore your Apple ID/Primary email from the other page and start sending emails to the one your enter.
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    The other option is the choose the Online option to change the password.
    When you login at the first "portal" I linked you to you get an option to "recover" or reset the password in the web Browser there and then with out sending an email.
    You are required to answer the Security Question(s) you set up and list your date of birth.
    8:14 PM      Monday; June 18, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • We are at a loss when it is asking for a password, we have tried a number of them to no avail.

    We are at a loss when it is asking for a password, we have tired a number of them would it behoove us to reset?

    From iTunes, select the iPad and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad.

  • When I open Thunderbird it always ask mail server password required and than several times i have to enter password. I have 30 emails.

    When I open Thunderbird it always ask mail server password required and than several times i have to enter password. I have 30 emails. They select email randomly.

    Hey there Sharon47.
    Couple of things that I see when I read this.
    1 - If you have tried to reset your password (and it says that mail has been sent) my guess is that your spam or junk folder may have it on Gmail? That's assuming your old email account (earthlink) is still forwarding to your new (Gmail) account.
    2 - Make sure your Firefox versions are up to date on the devices.
    Also,
    Here's a couple of support articles which may help you with syncing and
    https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync
    https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information
    Hope this helps!

  • I tried to update my nephew iphone 4 version 4.3.4 (8k2), I did back-up everything before attempting to update and the result when I click down-load and update, it does not update instead it says,  itunes could not contact the iphone software update etc.

    Hi to all,
    I tried to update my nephew iphone 4 version 4.3.4 (8k2), I did back-up everything before attempting to update and the result when I click down-load and update, it does not update instead it says,  itunes could not contact the iphone software update server because you are not connected to the internet. I did check my wire-less connections and the connection from my PC to wire-less is hundred percent okay. I did search using google.com to confirm and my connections is good. Is there any problem regardings my firewalls or any help will be appreciated. Thanks

    Hi bosefire,
    Thanks for visiting Apple Support Communities.
    You can use the steps in this article to troubleshoot your iTunes connection:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Regards,
    Jeremy

  • After hibernation, when trying to login to MacBook Air, it does not accept my password. I have to shut off and then get prompted with the following: Mac OS X wants to use the "login" keychain. I put in the password there and it works. any suggestions?

    after hibernation, when trying to login to MacBook Air, it does not accept my password. I have to shut off and then get prompted with the following: Mac OS X wants to use the "login" keychain. I put in the password there and it works. any suggestions?

    Back up all data.
    Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
    Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
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    Right-click or control-click the login entry in the list. From the menu that pops up, select Change Settings for Keychain "login". In the sheet that opens, uncheck both boxes, if not already unchecked.
    From the menu bar, select
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    If the box marked Keep login keychain unlocked is not checked, check it.
    Select
    Keychain Access ▹ Keychain First Aid
    from the menu bar and repair the keychain. Quit Keychain Access.

  • My iphone went blank and when I plugged it into outlet the screen shows the itunes logo and a picture of what looks like the charger.  I tried to reset it and it does not respond. Help!

    My iphone went blank and when I plugged it into outlet the screen shows the itunes logo and a picture of what looks like the charger.  I tried to reset it and it does not respond. Can anyone help?

    That screen means it has gone into recovery mode.  You need to connect to a computer running iTunes by following the instructions in http://support.apple.com/kb/HT1808 for the procedure of recovery mode connection.

  • I have an ExportPDF subscription under an old account for which the email does not exist anymore and I have forgotten the password.  Therefore I cannot reset the password.  I hav created a new Adobe account so how do I get the subscription for ExportPDF m

    I have an ExportPDF subscription under an old account for which the email does not exist anymore and I have forgotten the password.  Therefore I cannot reset the password.  I have created a new Adobe account so how do I get the subscription for ExportPDF moved to the new account?

    Hi lgmmo,
    I think your best best to get this resolved is to contact Adobe Customer Care. Here's the contact info: Contact Customer Care.
    A quick Chat session should get you fixed up.
    Please let us know if you have additional questions.
    Best,
    Sara

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