When I back up my Mac Book Pro to an external hard drive not all files are backed up. Can anyone help please?

When I try to back up my Mac Book Pro to an external hard drive some of the files are backed up but not all files are backed up. I don't understand. Can anyone help please?

I've used time machine in the past and couldn't get to the bottom of the problem so I've recently downloaded and am using carbon copy cloner and I get the same problem. The files that are missing are just word and number documents. Seems so odd.
Thanks for replying
John

Similar Messages

Maybe you are looking for