When I bought my computer I also bought Works hard drive failed had Apple repair it but no Works what can I do?
When I originally bought my iMac I also bought Works, then my hard drive failed and I had apple replace it but when I got my computer back no Works what are my oppitions or am I SOL?
Where did you purchase iWorks from? If it was on a disk use the disk to reisntall iWorks. If you purchased it from the App Store you should be able to log into the App Store with the same Apple ID that you used to purchase the iMac and original iWorks and download it again but for free.
If you have any problem downloading contact the App Store Support personnel via this link at the App Store:
OT
Similar Messages
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I click download free trial, and it asks for permission to open another window, I hit approve. It then pulls up the Creative Cloud window, but nothing happens. Am I doing something wrong or is there another way to download it?
Nobody can tell you anything without proper system info or other technical details like what browser, what Internet connection and so on.
Mylenium -
I have recently had to reimage my computer and installed a new hard drive - I had apple deauthorize all of my computers however now that I have installed Itunes everytime I hook up any of my "I" products it says that it cannot sync them because they are already attached to another Itunes LIbrary - The library was the one that was on my computer which had the Hard Drive crash so it does not exist anymore- Any thought on what I need to do? I am about to come unglued with all of this hubub! - Thanks for the help
It has always been very basic to always maintain a backup copy of your computer for just this occasion.
Use your backup copy to put everything back. -
I used an external hard drive to back up my computer using Time Capsule before I bought a new one. I am slowly transferring information fromt he backup to my new computer and I want to transfer over my old font book. When I go into the Font folder on the hard drive the only fonts that show up are the ones that came stock with the computer not any of the ones I have downloaded over time. Could they be downloaded somewhere else?
The answer to that would probably be "Yes." If you don't remember where your fonts were stored, you may want to search your backups for any of the font files you know the names to. See where that takes you.
Ideally, Font Book and other font managers will temporarily store the fonts you "installed" into the System when you run the OS. When you shut down, etc. they are removed and reloaded on restart. The permanent place fonts reside is where you saved them when or after you downloaded them. I typically create a Resources folder on the root level of the computer and place a Fonts folder there. Then I install fonts from there, and they are available to all users on that iMac.
Perhaps if you did not have that kind of a strategy, perhaps many of them are still in your Downloads folder? -
When i bought this iMac i failed to register correctly and as i am trying to install a printer i need to do this when i am logging on. How can i create new password
See
http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/ and
http://osxdaily.com/2011/09/19/change-password-mac-os-x-10-7-lion-without-knowin g-current-password/
which also apply to Mtn Lion and Macericks. -
my ipod shuffle is showing up when plugged into my computer. Also, isn't the orange light suppose to stay on until charged. Mine lights orange for a minute and then goes off and also it wont be recongnize by my computer .please help
I'm having the same problem. I'm using a new shuffle usb cable in my 2nd generation shuffle and nothing shows up on computer. I'm wondering if the dock for the second gen is different than the new usb cable direct into the 2nd gen shuffle. I don't have a dock for it. Before I buy one on ebay I hope someone can assist.
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I bought Creative suite 5 a few years ago, my computer's hard drive failed, after It was fixed I re installed my program and it now says my Serial number is not valid.
I'm on the last day of a 30 day trail... it won't take my serial number which is the same one that worked beforeContact support by web chat.
Mylenium -
Ever since I updated my Mac to Maverick it has become exceedingly slow everywhere. Also annoying, when I go into Applications to open something, it now automatically opens 3 things I don't need. What can I do to fix this?
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
bought hpg61189 in uk. hard drive failed and US HP denied warranty due to UK configuration. UK HP very difficult to contact - quite a shell game. Any suggestions?
This question was solved.
View Solution.Well, here is a place to download your own install disks (there is some work in making them but):
http://h30434.www3.hp.com/t5/Notebook-Display-and-Video/bd-p/Display
If that isn't your operating system just look on the right and click on it.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster. -
Bought new Mac Retina; how do I get CS 5 on it; bought external hard drive but get error msg 15?
Hi there,
I was able to format the Toshiba hard drive on my old Mac and copy the Adobe Suite onto it. I followed instructions to format the hard drive to the Retina Mac through Disk Utility, but I still can see the external drive on the new Mac.
Any suggestions…?
Susan Babin -
my iphone 4 always reboot itself. It doesnt charge smoothly. I bought it from U.s.a. Now im in Turkey. What can i do? Help please
If restoring the iPhone as a new device (not using a backup) doesn't fix the problem, then you either have a problem caused by whatever software you used to jailbrake the iPhone, in which case we cannot help you with that problem here, or the iPhone has a hardware problem in which case you'll have to ship it back to a friend or relative in the US to get it serviced.
Regards. -
Re: Help plz
Mar 23, 2013 3:26 AM (in response to diesel vdub)
Ok . What should i do here . Iam i update or no . Im bought this iphone 1week ago and i bought it with jailbreaking and i want update to 6.1.3 what can i do?? My device is on 6.1.2) my iphone is not international i can only start with 1SIm i heared tjat if i upate my Device it likely willnot camebackagain..! Is that right.. Thankes.!Apple considers jailbreak a misuse of product. Any Apple.com site will refuse to support.
If you bought it with jailbreak intentionally, you made a mistake.
If you found out only after purchase, get your money back by returning it. -
I lost my ITunes collection when my hard drive failed. I have a new computer and need to download all those songs that I lost. How do I do that?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
I'm subscribed to iTunes Match but when I turn it on I get this message:You can use iTunes Match on this computer with just one Apple ID every 90 days. You cannot associate this computer with a different Apple ID for 85 days. What can I do?
I had this happen back in December/January. I sold my MBP that I used to subscribe to iTunes Match back in December. In January, I bought a used MB and tried to use iTunes Match on it. I was told I had to wait nearly two months to use it on the new computer. I waited and was finally able to use it in the new computer.\
Sadly, this has more to do with the content providers (Record lables / movie studios) than it has to do with Apple impsoing the restrictions. -
I have a annual plan, it supposed must be used in two terminals, but i haven´t been able to install any app in a second computer, it always says that the app is only available as a trial download. What can I do to solve this issue, and be able to use my paid plan in two computers?
Hi Susan,
Please refer to the help document to fix this issue:
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
You may also refer to the thread as below:
creative cloud software says my free trial has expired, but I have a paid subscription
Regards,
Sheena
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