When i bought the creative cloud my provider was telenet now i changed it to gmail what do i have to do to change that?

How can I change my provider, when I  bought the creative cloud my provider was TELENET.BE now I changed it to GMAIL.COM ?????

The Email address in CC can not be changed, cancel the one you do not want, buy a new one with the Email you want.
Regards
Rajshree

Similar Messages

  • I bought the creative cloud thinking it was photo shop.

    I am taking a class this quarter that requires me to rent adobe photo shop. I bought the creative cloud thinking it came with photo shop and it still says I need to buy it. What do I need to do if I just need the photo shop and nothing else?

    Hi Justina Sutherland,
    We have checked the details for your account, we would like to tell you that you have complete Creative Cloud membership which includes Photoshop as well.
    Below are few links that we can try.
    Activation & Deactivation Help
    Creative Cloud applications ask for serial number
    Sign in, activation, or connection errors | CS5.5 and later
    Please revert if the problem persists.
    Thanks,
    Atul Saini

  • Hi,i just bought the Creative cloud membership and i would want to know why is t one year policy and you payed alot of money and still pay for the next month? Annual means yearly right ? why do i have to pay another next month.

    Hi i just want to know i bought the creative cloud and photoshop and premiere. All those and it said annual meaning i have to pay for the next year right? But why did it said that i have to pay for the next month? What happens  when i didn't pay the next month ?

    You may buy an annual subscription and pay monthly, or a straight monthly subscription... and, being a subscription, if you stop paying the software stops working
    If you want a one time payment, and you can use 3+ year old software, go to Creative Suite 6

  • I bought the creative cloud in early May and I have two questions, no monthly charges have been made

    I bought the creative cloud in early May and I have two questions, no monthly charges have been made and the activation code I have not, but I can access everything without problem.
    and also want to know how many computers I can keep my creative suite installed or creative cloud

    ajalarconvera
    Welcome to Adobe Community.
    Creative Cloud subscriptions dont need serial numbers as they work on the basis of your Adobe ID and password . You can use a single Creative CLoud subscription on upto two computers only.
    For the charges, i will have to check the same from our end . Can you please provide me your email add in a private message along with the order number as well.
    Regards,
    Kartikay Sharma

  • I have an issue installing photoshop CC trial, I currently have elements and wanted to see the differences before buying, when installing through the creative cloud app I get the error message  Exit Code: 7 Please see specific errors below for troubleshoo

    I have an issue installing photoshop CC trial, I currently have elements and wanted to see the differences before buying, when installing through the creative cloud app I get the error message  Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR: DW041 ...   -------------------------------------- Summary --------------------------------------   - 0 fatal error(s), 1 error(s)
    ERROR: DW041: INSTALLDIR Volume D:\ doesn't exist.  -------------------------------------------------------------------------------------  System Requirements  and it will not install, It says cant find the path D: im not sure why because as far as I can see its set to install on drive C: which is where I want it!

    Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

  • If I bought the creative cloud student edition today can I exchange it for something else?

    Please read
    To clarify, I bought the Creative Cloud student edition today cause I needed illistrator for a class asap and there were also some other programs I wanted and I couldnt afford to buy them all seperatly. Thats why I bought creative cloud but then a couple hours later I find that the CS6 production premium student edition has all the programs I initially wanted. After crunching some numbers I relized that I should of bought that instead of the creative cloud because I would of ended up paying a lot more for contiuous years of using it where as if I get the Cs6 production premium then I could save myself alot of money which I dont really have alot of already. So I guess what im asking is can I cancel my subscription that I just bought today and get the CS6 production premium stedent edition without haveing to pay the 50%? or what is the best way for me to go about this where I lose the least amount of money? I have looked through the help forums and tried my best to find the answers or help I need but couldn't. I dont mean to waste anyone time with my sob story but any help would be appreciated

    From the Adobe Website:
    If you purchase a Creative Cloud membership directly from Adobe, you can return it within the first 30 days of purchase and get a full refund by calling your regional Adobe customer service center. The return process can differ for various countries or regions. Learn more about returning products in North America or Europe and Asia/Pacific. If you purchase a Creative Cloud membership from a retailer and have not redeemed your membership within the first 30 days of purchase, you can return it to the retailer for a full refund. If you have redeemed your membership within the first 30 days, you must call Adobe Customer Service for your refund.

  • I bought the creative cloud  and downloaded a trial version of indesign 2 days ago. Now after reconfigutring my PC it tells me the trial version has expired! How can I reopen it?

    I bought the creative cloud  and downloaded a trial version of indesign 2 days ago. Now after reconfigutring my PC it tells me the trial version has expired! How can I reopen it?

    If you paid for a subscription you don't need the trial. Log in with the Adobe ID associated with your subscription to activate the program.

  • I keep getting errors when updating from the Creative Cloud (49)

    I keep getting errors when updating from the Creative Cloud (49).
    " Update Failed" and when I click on Learn More. The error messages says there is a download error with (49)  I am signed on as administrator, so that shouldn't be a problem. I have Windows 7.

    Error 49 https://forums.adobe.com/thread/1491394
    -and https://forums.adobe.com/thread/1353632
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Hey, I recently purchased the creative cloud and installed photoshop but now when I go to open the application it tells me theres a configuration error. It suggests restarting or contacting customer support but I thought I'd try this first. the error code

    I recently purchased the creative cloud and installed photoshop but now when I go to open the application it tells me theres a configuration error. It suggests restarting or contacting customer support but I thought I'd try this first. the error code is error: 213:19. Does anyone seeing this please have any advice on what to do?

    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?

    I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?
    Help!

    Vivif8072 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing the membership from authorizing.

  • Hi, I just purchased a Creative Cloud plan. When I open the Creative cloud, there is nothing there. How do I install apps from creative cloud?

    Hi, I just purchased a Creative Cloud plan. When I open the Creative cloud, there is nothing there. How do I install apps from creative cloud?

    Hi la dama cooks,
    I believe you are getting the blank Creative cloud applications.
    Please refer to the threads below where the issue has been resolved:
    Win: New Creative Cloud App unusable: it's blank!
    Mac: Cloud Desktop App is blank?
    Regards,
    Sheena

  • Bought the creative cloud package and I am not knowing install / validate. how to do?

    bought the creative cloud package and I am not knowing install / validate. how to do?

    The CC order is complete.
    1. To install , refer to : http://helpx.adobe.com/creative-cloud/help/install-apps.html
    2. To verify Email, please respond to the verification mail that will be send to your Email, it can be in your junk & spam too, do check for it.
    Regards
    Rajshree

  • How do I reinstall Adobe Acrobat XI Pro from the Creative Cloud? I was deleting another program and accidently deleted Acrobat.

    How do I reinstall Adobe Acrobat XI Pro from the Creative Cloud? I was deleting another program and accidently deleted Acrobat.

    Sweetmelissa63 for information on how to reinstall Adobe Acrobat XI Professional please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.

  • My signature, the creative cloud is valid until December 2015, I had to format my mac as I have programs that already paid (photoshop lightroom and) again?

    my signature, the creative cloud is valid until December 2015, I had to format my mac as I have programs that already paid (photoshop lightroom and) again?

    if you need to reload your adobe cc apps, dl the cc desktop app, Download Adobe Creative Cloud apps | Free Adobe CC trial
    and use it to install your cc apps.

  • Hi! I have had the Creative Cloud in use before and now I want to start using the programs again. How do I do that?

    Hi! I have had the Creative Cloud in use before and now I want to start using the programs again. How do I do that?

    restart a subscription, https://creative.adobe.com/plans

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