When I call, I can here the person being called but they can't here me!
9 times out of 10 when I place a call, the person I am calling can not here me even though I can here them talking. It is almost as though my end of the call is not connecting to theirs. This has been going on for several months now and I have tried everything I can think of to fix it (turning it off, updating it, restoring it mulitple times) and nothing has worked. I'm about ready to trash the thing and go get a different phone cause what good is a phone if I can't make a call! Any suggestions????
See if this Older Discussion offers any enlightenment for your issue,
https://discussions.apple.com/message/7145785#7145785
Also see here,
TROUBLESHOOTING iPhone Hardware
http://support.apple.com/kb/TS2802
http://support.apple.com/kb/TS1630
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Have you tried here:
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You can check your warranty coverage by entering the SN here:
Apple - Support - Check Your Service and Support Coverage
For how to get warranty work see:
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when making a phone call on my iphone,I can hear the person that I am calling but they can not hear my voice
My first new iphone4 was received and installed complete.
Nothing to hear when i was calling, only when I used loudspeaker.
complete reset and reprogrammed Iphone, same result.
Called Apple support and received a new Iphone4 next day.
Updated and programmed.
It works.
2 weeks ago My son's iphone4, same problem, could only call with loudspeaker??
Anyone an Idea. -
I am new to Facetime. I want to be able to talk to my iMac from my Macbook. When I try to connect via email I get a message that says the person being called "is not available for Face Time".
Hi PhiDor,
Thanks for visiting Apple Support Communities.
See this article for some information that can help:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Regards,
Jeremy -
sound on my phone has gone so when someone calls me they can hear me but i cant hear them.The ticks cant be heard when you press the keyboard. I've checked the settings and they are ok. can still hear music thru headphones but not without. Any help pls.
Hey shahbazfromgbr,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues with sound output on your iPhone 4S. For troubleshooting steps, the following article provides the best information:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
1. Verify that there is nothing plugged in to the headset jack, including headsets, headphones, or adapters.
2. Make sure the Ring/Silent switch is not switched to silent.
3. While on the Home screen, adjust the volume buttons. If you see the icon below, indicating that headphones are attached, there may be debris or an object lodged in the headset jack:
4. Check the headset jack. If there is an object lodged in the headset jack that is not easily removed, have the iPhone serviced to remove object.
5. For Original iPhone: If there is light debris, such as lint, in the headset jack, try connecting a pair of headphones to the headset jack and then remove the headphones. Repeat this several times to remove the debris.
6. If you have installed a protective film on the display, either ensure that the receiver is not covered or remove the film completely.
7. Check the receiver mesh (which is on the top front of the device, above the display). If it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris.
8. If you have paired with a Bluetooth headset that is nearby, either use the headset or turn Bluetooth off (choose Settings > General > Bluetooth).
9. Restart the iPhone.
10. If restarting the iPhone doesn't resolve the issue, try restoring the device.
11. If the issue persists, go to the Service Answer Center - iPhone for information on service.
Thanks,
Matt M. -
NNeed help I connect my iPhone 5s to Bluetooth in my 2015 GMC Terrain. When I make a call i can hear them but they can't hear me. Anyone else have this issue? How did you resolve it. Other phones work fine, just not my phone.
Hello Sandylynn,
After reviewing your post, it sounds like you can connect the device with Bluetooth and make and receive calls but they dont hear you. I would recommend that you read this article, it may be able to help the issue.
If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support
People can't hear you during a phone
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
I can hear the caller, but they cannot hear me when I use the speaker function on my iPhone4. Are there any fixes?
Basic troubleshooting steps outlined in the user guide are restart, reset, restore from backup, restore as new device. Try each of these steps until your problem is solved. If these steps fail to solve your issue, then you'll need to bring your phone into Apple (or an authorized service provider in your area) for evaluation.
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Has anyone had trouble with the LG 3 Cosmos when a call comes in; I am not able to hear from the caller, but, they can hear me? The volumn is turned up but I can't seem to resolve the issue? Thanks
Oh no, Robinbird18! This is not what we like to hear about your cell phone. It makes it pretty hard to have a conversation with someone when you can't hear them. If you make a phone call out are you able to have a conversation with someone without any issues? How long has this been going on? Have you tried to use the phone on speaker phone to see if that works at all? Please keep us posted. KevinR_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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i just downloaded face time and I can hear the othe person just fine but they cannot hear me. But when I play music they can hear music. what is the problem and gow do i fix it?
Test your microphone in the Sound preference pane.
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Does anyone have any suggestions??? I can hear the caller, but they can't hear me!
Here's the problem I faced. I have a iPhone 4 with AT&T. I have the latest iOS 5.0.1. When on a voice call the other party was unable to hear my voice. The other party couldn't hear me even if I used the white ear buds that came with the phone or even on speaker phone. All other features of the phone worked. I could even Facetime, record voice memos and use Voice Control. So I knew it wasn't a hardware problem. AT&T installed a new SIM card. Apple had me reset everthing and even do a restore. I even went to an Apple store and an Apple Genius couldn't figure out why only phone calls didn't work. He ran a diagnostics on the phone and everything checked out. His only option was to offer to sell me a replacement phone for $149, since mine was out of warranty. So today I continued my search for an answer and came to this page (https://discussions.apple.com/message/16912532#16912532) and noticed the little green checkmark under the "More like This" section for "Re: iOS 5 Bluetooth Bug". So I thought to myself, if theres a connection on this page, maybe it is my problem. It was worth a shot at least. So I turned Bluetooth off on my phone and now the other party can again hear my voice again on phone calls. All this and I resolved my own problem and didn't have to spend $149. CRAZY!
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HT2188 I can hear caller but they can not hear me except when using speaker phone
I can hear caller but they can not hear me except when using speaker phone
First of all, make sure that your iPhone as the most recent iOS available. Check in "Settings>General>Software Update".
One other problem could be your microphone. Does it work for anything else other than a call?
Good-Luck!
kpower28
Please mark this as "solved my problem" or "helped me"! -
I've reset it over a million times! But Nothing happens. and when i called apple they said my serial number wasnt covered. but i got it from Ebay and idk what the owner has. i just want to replace it. Can I Do That.?
Have you tried connecting it to your computer and restoring the iPod via iTunes?
If iTunes does not see the iPod try placing the iPod in recovery mode and then restoring the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
How do I get the "Restriction" off my phone when I call so they know it is me calling?
How do I get the "Restriction" off my phone when I call so they know it is me calling?
Here you go. http://m-support.verizonwireless.com/clc/devices/knowledge_base.html?id=20203 http://support.verizonwireless.com/faqs/Features%20and%20Optional%20Services/faq_caller_id_block.html
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Hello Bill,
You can seek help from Adobe customer care for the same.
Contact Customer Care
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Anubha -
When making calls why they cant hear me but i can hear them?
When making calls why they cant hear me but i can hear them?
good question. try to record a voice memo on your phone. if you can't hear yourself, it means likely that your mic isn't working, which would explain why no one can hear you on the phone
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