When I call someone the screen goes black and when I won't to end the call but I can't use the screen? Help

Someone pleasee help me :)

You can't turn the sensor off or on.
First, try to reset the phone by holding the sleep and home button until the Apple logo comes back again. If thsi does not help, try to reset all settings in Settings/General/Reset -> reset all settings

Similar Messages

When on a phone call when I need to enter numbers on the keypad, the screen goes black and the device doesn't register the numbers. Sometimes it works, but most times not...very frustrating. Any recommendations?

When on a phone call when I need to enter numbers on the keypad, the screen goes black and the device doesn't register the numbers. Sometimes it works, but most times not...very frustrating. Any recommendations?

Is there a case or screen protector that is possibly interfering with the proximity sensor (detects if the phone is near your face, allows the keypad/screen to be visible when the phone is away from your face)

I can not get my iPad to mirror with Apple TV. When I toggle to mirror the tv screen goes black and the iPad freezes. The iPad iso is up to date

I can not get my iPad to mirror on Apple TV. When I toggle the tv screen goes black and the iPad freezes. Have updated the iOS to latest settings and also updated the settings on the Apple TV

Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device.

When i try to boot itunes, screen goes black and a message pops up and says not compatible with the visual elements. how do i fix this? itunes wont even open at this point. please help. thanks :)

When i try to boot itunes, screen goes black and a message pops up and says not compatible with the visual elements. how do i fix this? itunes wont even open at this point. please help. thanks

Let's first try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode

As soon as I keep the iPhone (iPhone 5) on the desk the network goes off and when I swipe it then only it starts searching for the network and get it in 30 seconds. If someone is calling me during that time it says mobile is either switched off or outsid

As soon as I keep the iPhone (iPhone 5) on the desk the network goes off and when I swipe it then only it starts searching for the network and get it in 30 seconds.
If someone is calling me during that time it says mobile is either switched off or outside the coverage area.
Please help

You may need to force it into recovery mode. See here: https://discussions.apple.com/message/17766427#17766427

My iphone doesn't ring when it's unlocked .. i have calls but the screen still black and when i slide to unlock the screen i found i had missed calls

My iphone doesn't ring when it's unlocked .. i have calls but the screen still black and when i slide to unlock the screen i found i had missed calls
i have tried manythings but it doesn't work
i put it in silent mode and i found my calls comes normaly and it works good but when i turn on ring mode it's back as it how can i fix that ?!

Basic troubleshooting steps outlined in the user guide are restart, reset, restore from backup, restore as new device. Try each of these steps until your problem is solved. If these steps fail to solve your issue, then you'll need to bring your phone into Apple (or an authorized service provider in your area) for evaluation.

I have a first gen iPad, 64g, and for no apparent reason, the screen goes black and whatever app I am using is closed on me. It seems to be happening more and more frequently, especially when loading a blog, or trying to watch a YouTube video. I try to o

I have a iPad, 32g, and for no apparent reason, the screen goes black and whatever app I am using is closed on me. It seems to be happening more and more frequently, especially when loading apps, or trying to watch a YouTube video. I try to open safari or youtube again and it will often crash several times before it may or may not decide to load for me. It is extremely annoying and getting to the point where I can not use it

Standard troubleshooting steps in order are as follows:
Power the iPad off and on.
An iPad reset, which is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release.
Restore your iPad with iTunes from your iPad's backup.
Restore your iPad with iTunes as a new iPad or not from your iPad's backup.
If no change after the last step, your iPad has a hardware problem.

HT3576 When I pull the notification screen down after about 5 seconds the screen goes black and then the apple appears for about 30 seconds and then returns to the home screen, this is an iPhone 4 running ios7 , any ideas??

When I pull the notification screen down after about 5 seconds the screen goes black and then the apple appears for about 30 seconds and then returns to the home screen, this is an iPhone 4 running ios7 , any ideas??

One problem though, the top button on my phone is jammed so i cant power off the phone, anyway of resetting the phone without using the top button ?

HT3964 my iMac won't boot up. I hear the chime and the Apple symbol appears but there is no whirling indicator that appears and after a while the computer screen goes black and the whole cycle starts again. There have been occasions when it has actually s

my iMac won't boot up. I hear the chime and the Apple symbol appears but there is no whirling indicator that appears and after a while the computer screen goes black and the whole cycle starts again. There have been occasions when it has actually started and I have the dashboard appear but then the screen freezes

Since you have Lion v10.7.4 installed, use Lion Recovery to repair the startup disk if necessary, or reinstall the Mac OS X.

When I open my internet and go to say Macys and try to bring up all pages for handbags, the screen goes black and it returns to the screen that has all my icons on it. Why and how do I fix?

When I open my internet and got to say the Macy's website and try to bring up all pages in the handbags dept, the screen goes black and it returns to the screen that has all my icons on it. Why?

Safari is crashing.
Try a reset:
Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.

I just downloaded ios 7 and when I'm recording video the camera screen goes black and doesn't record anything. Also in control centre music control doesn't work sometimes. It's been three days.

I just downloaded ios 7 and when I'm recording video the camera screen goes black and doesn't record anything. Also in control centre music control doesn't work sometimes. It's been three days.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Portege M400 freezes, screen goes black and fan speed increase when moved

Can someone please help me?
I recently received the Portege M400 from a friend 4 days ago and reformatted to Windows XP Tablet edition.
All was going well until I wanted to move the laptop to my coffee table, but as soon as I move the laptop it freezes, the screen goes black and the fan speed increases dramatically!,
So far I have had no success in fixing this problem and I much appreciated is some one could help me!

Hi there,
I have the same laptop. Bought it from a friend also! That was a year ago. It was working perfectly till 6 months ago when I had it going 100% like yours. Screen freezes, fan speeds up and hangs up once it is moved. Recently, even if it doesnt move it hangs up also. I have tried many things like reinstalling drivers and Windows.....etc.
I dont think it is Windows problem or drivers problem, because if you run BIOS and try to move the laptop, it also hangs up!!
Tried updating the BIOS, also no benefit. I ended up opening the laptop and having a look to the motherboard (thinking that I could see something that I could fix!! But again, did not get any results.
I tried also disconnecting peripherals one by one to see whether I could spot the problem, I disconnected the battery, the hard disk, the optical drive, the wirelss modem (from inside), memory, and even the bluetooth, but could not spot the culprit.
I believe now that the problem is basically the motherboard (sort of wear and tear insulation problem) and it is beyond my humble expertise.
I am sure if I would contact TOSHIBA, they would not be of much benefit as I am a second hand user. And if I try to buy from them a main board, they will charge me hell of money.
I hope that this is helpful for you to avoid you wasting your time like me.
Please if you would come into any progress, let me know. Likewise, I would be happy to update you.

Screen Goes Black and Hangs when browsing by Artist, Album, Song, etc.

I'm having a fairly huge issue with Front Row:
I can play video files (although their is a moment of hangtime between selecting a video and the video actually playing) and music files (if I choose the "Shuffle Songs" option), however, when I choose to browse my music by artists, albums, songs, genres, etc. my screen goes black and stays that way until I hit CMD+Q over and over until it finally quits. Furthermore, when I do play music via "Shuffle Songs" and quit out of Front Row, the music continues to play in the background and cannot be stopped, paused, etc.
Is there anyone out there who can help me fix this? I love Front Row and use it all the time and it would be a shame not to be able to anymore..
Thanks in advance,
Corey

I have a similar problem. When browsing music the screen goes to black or just freezes on whatever was beeing displayed for maybe 30 seconds to a minute before continuing. It happens quite often. I am running the latest version of Front Row on a brand new Mac Mini. I have a very large iTunes music folder (about 830 gigabytes of uncompressed AIFF files) running on an external FW800 drive. I tried repairing permissions and a number of Front Row and a few iTunes files appear in the list. However, when I run repair permissions again, the same files are still listed so obviously if they need to be repaired, it's not happening. I tried repairing the volume (no problems found) and repairing permissions from the Install disc but the result was identical.

Just bought a new iphone4 and was loading os6 and now it won't turn on. the apple glows like it is starting up, then the screen goes black and then repeats the same process over and over. i have tried to reboot multiple times now

just bought a new iphone4 and was loading os6 and now it won't turn on. the apple glows like it is starting up, then the screen goes black and then repeats the same process over and over. i have tried to reboot multiple times now

I am assuming the phone was working prior to you installing IOS 6? Did you use itunes to install IOS 6 or just run from the phone?
When I tried to do the Over The Air update to IOS6 on my iPhone 4, it errored out and I had to connect it to iTunes and select "Restore" from the summary screen after iTunes finds the phone is connected. If this works for you, it will go through a couple of reboots that take a few minutes to complete. It should then give you the option to start with a fresh new phone or to use one of your previous backups to load your contacts and other information, provided you have backed up the phone previously.
I hope this helps you my friend!

My iphone's screen goes black and it behaves like that it is switched off.No switches work and the power button also does not respond.The ringtone do not also respond.The only way to switch on the phone is to press home button and power button together.

My iphone's screen goes black and it behaves like that it is switched off.No switches work and the power button also does not respond.The ringtone do not also respond.The only way to switch on the phone is to press home button and power button together.

Pressing the Home button and the sleep/wake or on/off button together until you see the Apple logo and then release is called a reset.
If no change after a reset, the next step is restoring your iPhone.

When I call someone the screen goes black and when I won't to end the call but I can't use the screen? Help

Similar Messages

Maybe you are looking for