When I call someone, we can't hear each other.
When I call someone, we can't hear each other. After several attempts, we can hear.
http://support.apple.com/kb/TS2802
Similar Messages
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when i call someone i can not hear the phone ring or the people talking. They can not hear me either. what i do notice if i select speaker then i can hear them through the speaker phone only
If there's an Apple store nearby make an appointment with the genius bar to have it checked. Be sure to sync it and back it up, as well as import your photos and videos to your computer and back up your contacts separately (such as by sync them with iCloud) in case it needs to be replaced.
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When i called someone they can barely hear me
Hi please tell me why they can barely hear me when i called them?
Hey marcelofromtustin,
I found the following recommended steps for when the person you're talking to claims that you sound muffled or not loud enough:
Check the volume setting on your iPhone. You can adjust the volume by pressing the volume up and down buttons on the left side of the iPhone.
If you are using a third-party iPhone case, make sure it is not covering the speaker, microphone, or top microphone. Try making some calls without the case to see if a caller can now hear you more clearly or play music to see if the speaker's volume is better.
If you have not removed the plastic display film used for protection during shipment, either ensure that the microphone and speaker are not covered or remove the film completely.
Check that the speaker, microphone mesh covers, and top microphone hole are not clogged with lint or other debris.
If the speaker, microphone mesh, or top microphone (iPhone 4 only) appear clogged, please use a clean, small, dry, soft-bristled brush to clean them. To do this follow these instructions:
Use the brush to carefully and gently brush the speaker and microphone mesh.
Brush away from the 30-pin dock connector to avoid getting any debris into the dock connector.
If the issue persists, go to: apple.com/support/iphone/service/faq/ for information on service.
via: iPhone: Sound muffled or low from the speaker or when speaking into the mic
http://support.apple.com/kb/TS1631
Welcome to Apple Support Communities!
All the best,
Delgadoh -
I have OS Maverick; my FaceTime account is activated; when I call someone on FT, I hear it ring and if the person answers we can have a good conversation; all my settings seem to be fine, however, my FT just won't ring or register any miss call.
I HAVE MAVERICK BUT NOT CERTAIN WHICH VERSION.Thanks John UK. I checked the firewall but it set to allow all incoming calls. So, I am still at square one. Any further suggestions?
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when i call someone i can hear them perfectly, they cannot hear me. facetime and viber ssuld perfect??
Hi micheleforde!
I have an article for you here that will help you troubleshoot this issue:
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
I have a iPad mini an my friend in pa has the iPod 5 and when we try to face time or audio call we can't hear each other what should I do ?
Make sure both parties are running IOS 7.1.1
http://support.apple.com/kb/TS5419 -
When I make a call, I can hear the other person, but they can't hear me. If I put it on speakerphone, we can both hear each other fine. What is wrong?
take a look at the link
Iphone: hardware troubleshooting
http://support.apple.com/kb/TS2802 -
I just bought iphone 5s... However, when people call me, they can't hear my voice clearly but I can hear their voice. What happen to my phone?
Do you have a case on the phone? If so, can you try a call without the case on. If not, take a look at this support document to see if anything there helps. http://support.apple.com/kb/TS1631
EDIT: You might also want to take a look at this support document too. http://support.apple.com/kb/ts5183
Message was edited by: ChrisJ4203 -
When making a call I suddenly can't hear the other person but my iphone 4 says it's still connected
Phone is on orange contract and today during calls I can't hear the other person and the phone thinks we are still connected. Help please!
I've got that problem too sometimes. I think it's a mistake in iOS and it will be fixed in another iOS-update
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I can't hear my girlfriend when she talk on FaceTime unless I mute my own mic while she talks. She can still hear when I talk but I can't hear her.
Quit the App by opening multi-tasking bar, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.
Relaunch the App and try again.
Restart the device. http://support.apple.com/kb/ht1430
Reset the device. (Same article as above.)
Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem. -
Problem solved, when u call someone and they cant hear u and when u only can hear them
hey i had the same problem, look and i fixed it just slightly tighten the 2 screws on the bottom of the phone with the tip of the knife or a small screw driver!! and now my phone works perfectly
guys it really worked trust meHello there, Chlo7.
The following Knowledge Base article has some great pointers for the issue you're describing:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
I just bought 2 iPhone 5 s. I can barely hear the person on the other end unless I turn on the speaker phone..then every one can hear. I cant find a way to turn up hearing volume. Tried blue tooth on/ and bluetooth off. Phone ring is set high. Both phones are having the same problem, so must be missing something?
thanks, that seamed to work. I had the volume turned all the way up but I guess maybe I needed to repeat that while using phone, sort of two step.. good to know
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When I call someone using FaceTime from my mac, they can see me but not hear me. Is there something I need to do to make this happen? I also have an iPad 2 and FaceTime works great on it if I call somebody. Why no sound from my mac FaceTime using a mac pro and isight camera, mike combo.
If I use google it works. If I use Ichat, it works. If I use skype it works.This sounds like something similar to https://discussions.apple.com/thread/3388112?start=105&tstart=0.
Try turning down the speak volume (System Preferences->Sound->Output->Output Volume) or the microphone gain (System Preferences->Sound->Input->Input Volume). Do this on both sides of the call. -
My new iphone 5s doesn't have any volume when I call someone. I can see from the screen that it is calling them, but I cannot hear anything. Also when they answer my call, I cannot hear them.
Turn the volume up... in call volume and sounds (ring, notifications, etc) are seperate volume controls.
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hi when i playback videos on my phone, i cant hear the sound ....also when i call someone or when i get a call i cant put it on speaker mode because i can hear them but they cant hear me
Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation.
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