When i check my eligibility on verizons page its good but apple says I cant ???
When I check my eligibility to upgrade to iphone 4 it on verizons webpage is says that im able, but on apples webpage it says
(Your current price plan is not compatible with the iPhone. You can proceed by activating a new Verizon Wireless account now or visit a Verizon Wireless store to change your voice plan which is compatible with the iPhone.)
Does anyone know if this will affect me on both sites come preorder day ? I have unlimted talk and 30$ data plan so im not sure why I get this message ?
FlawdaKing wrote:
When I check my eligibility to upgrade to iphone 4 it on verizons webpage is says that im able, but on apples webpage it says
(Your current price plan is not compatible with the iPhone. You can proceed by activating a new Verizon Wireless account now or visit a Verizon Wireless store to change your voice plan which is compatible with the iPhone.)
Does anyone know if this will affect me on both sites come preorder day ? I have unlimted talk and 30$ data plan so im not sure why I get this message ?
if it shows you as eligible on Verizon's site, then you are eligible. No need to worry. The only reason I would be concerned about ordering through Apple is if you are paying full retail. In the case of full retail, Apple is charging $50 less.
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There's a black space at the top of my window, and when I open the browser, my home page comes up but the address line is blank. How do I fix this?
-> Tap ALT key or press F10 to show the Menu Bar
-> go to Help Menu -> select "Restart with Add-ons Disabled"
Firefox will close then it will open up with just basic Firefox. Now do this:
-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/
-> go to View Menu -> Zoom -> click "Reset" -> Page Style -> select "Basic Page Style"
-> go to View Menu -> Toolbars -> select Menu Bar and Navigation ToolBar -> unselect All Unwanted toolbars
-> go Tools Menu -> Clear Recent History -> '''Time range to clear: select EVERYTHING''' -> click Details (small arrow) button -> place Checkmarks on '''Cookies, Cache, Site Preferences''' -> click "Clear Now"
-> go to Tools Menu -> Options -> General -> When Firefox starts : select "Show My Home Page" -> Type the address of the website which you want to be your HomePage e.g. http://www.google.com
-> go to Tools Menu -> Options -> Content -> place Checkmarks on:
1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript
-> go to Tools Menu -> Options -> Privacy -> History section -> '''Firefox will: select "Use Custom Settings for History"''' -> REMOVE Checkmark from '''"Permanent Private Browsing mode"''' -> place CHECKMARKS on:
1) Remember my Browsing History 2) Remember Download History 3) Remember Search History 4) Accept Cookies from sites -> select "Exceptions..." button -> Click "Remove All Sites" at the bottom of "Exception - Cookies" window
4a) Accept Third-party Cookies -> under "Keep Until" select "They Expire"
-> '''REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES'''
-> '''When using the Location Bar, suggest: select "History and Bookmarks"'''
-> go to Tools Menu -> Options -> Security -> place Checkmarks on:
1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites
-> Click OK on Options window
-> click the Favicon (small drop down menu icon) on Firefox SearchBar (its position is on the Right side of the Address Bar) -> click "Manage Search Engines" -> select all Unwanted Search Engines and click Remove -> click OK
-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious Extensions (Add-ons) -> Restart Firefox
You can enable your Known & Trustworthy Add-ons later. Check and tell if its working. -
when i open my computer the home page is displayed but blocked, it is not possible to open any application, even if my mouse is moving correctly
You could try wiping the hard drive and reinstalling the OS and all your programs.
Did you install any programs yesterday?
If not it may be best to take it to an Apple care center and have it checked out. Take it in while it is asleep so you ccan show then what is happening. -
My Apple Macbook hard drive crashed and I had to replace. Now trying to reload CS5 and having issues. When I click download from Adobe download page, a screen pops up saying "Access Denied". I have serial number, but don't even get to a page to enter. Please help…Thanks!!
Make sure you have cookies enabled and clear your cache. If it continues to fail try using a different browser.
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html -
when I check for service ans support coverage its show that my phone was replaced, but I just bought my iphone, is that means its used phone and sold as new one?
http://discussions.apple.com/message/21753467#21753467
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cant run itunes on my windows xp,when i install it and try to open itunes,it keeps on saying "itunes cant run because some of its required files are missing. please reinstall itunes... what can i do...
You should first uninstall iTunes completely.
This is not an easy task!
Read this article on how to remove iTunes completely
http://www.howtogeek.com/howto/23959/completely-remove-itunes-and-other-apple-so ftware-from-a-windows-computer/
Then download the latest version of iTunes for your Windows Version and install it. -
I had just updated my Mac to 10.6.1. When it finished, I had tried to open up Itunes but it says it requires 10.6.8 or later. When i had tried to update my mac it asked for my adiminstartor password. I dont know my password. Any way to reset it without using a disc?
Sure there is.
1. restart your computer in Single User Mode (by pressing Command + S during boot - see http://support.apple.com/kb/ht1492)
This will boot your OS X system in a kind of command line mode.
Note: this will not work if you have a Firmware password set.
2. when in Single User Mode, enter the following command
mount -uw /
to mount your OS X file system.
3. now you can enter the following command
passwd username
replacing "username" by your OS X user's short name. Then you will be prompted to enter the new password for that user. You will have to confirm that new password.
Note that you will not see any character showing when you enter the new password; this is expected behaviour. -
How do I check my security answers for my ID? I'm sure I have put them in correctly but Apple says they are wrong. There seems to be no facility to check what answers Apple has and I do not have a rescue e-mail address.
Read the article you linked
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When i plug my phone into itunes for the ios update, it downloads but then says it cant connect to the server. How do i get my update?
Here are Apple Steps for Error 21:
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
My additional advice:
Also Error 21 can occur with DFU Mode Restore, try Recovery Mode Restore. Restart computer. Open iTunes on computer. Connect iPhone to computer. Hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. This usually takes about 20 seconds of holding both buttons. Click Restore button of iTunes. -
Hi!
I upgrade my iPhone 5 from ios 7.1 to 7.1.1.
When it finished I wanted to restore with my backup but iTunes says that it can't because incompatible or corrupted.
What can I do then to restore my iPhone?Backups are only used for restoring iPhones via iTunes.
If you desire to go about another method for extracting data from a backup, use google to find out how (if possible) to make that happen. -
FaceTime not working on my Macbook Pro. I am able to sign in successfully and add contacts. When I try to call a contact with an iPhone, it says connecting then fails by ending automatically. When someone try to FaceTime me,I accept but it says connecting then fail. I only have a MacBook Pro to FaceTime and not an iPhone. I was informed that I should be able to FaceTime from my laptop via video call without an iPhone.
Please advise.Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
1. The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
2. Connect to a different network, such as a public Wi-Fi hotspot, and try again. -
Hi I need help resetting my iPad to connect to the home network, so it will login to itunes...it says its connect, but still want login, don't know if my settings are correct.
Howdy thuronbey,
Thank you for using Apple Support Communities!
Sounds like the internet connection or wifi on the phone is not working correctly. I found this article for you to help troubleshoot the issue. These 2 sections in particular:
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your W-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
And this section from down the bottom of the article:
Unable to access the Internet while connected to Wi-Fi
If you're using a public or commercial network, you may need to log in or subscribe.
Check to see if you have a self-assigned IP address:
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap .
If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
If they do not, consult with your network administrator or ISP for further assistance.
If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
Both sections from:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
All the best,
Sterling -
Happens anytime I print while in firfox
Looks like you have '''Print Background (color & images)''' enabled on for all three printers you have installed, Adobe PDF included. ''I see those settings in your More system details.'' That's why you are getting the grey (monochrome Laserjet) or blue background, but that should be printed on the first page, too.
File > Page Setup - un-check that preference -
When I try to open iTunes, the page comes up but is inoperable.
I have had iTunes installed on this laptop for a year, but when I opened iTunes today, the screen froze. No buttons would work.
After having this happen, I uninstalled iTunes from my computer then downloaded the newest version from the Apple website. Same thing happened. So I uninstalled again and tried to wipe all traces from my hard drive. I have rebooted a dozen times in this install/uninstall process and have gone into the application files and deleted all Apple applications and folders, then rebooted, then downloaded and installed itunes again. The last time I did this, I disable Norton before downloading and installing iTunes.
Same result. Frozen screen.
IBM Thinkpad Windows XPack, i hate when people say they installed and uninstalled several times. It makes a mess of files on your computers and can impair things once you get iTunes going. Use Microsofts CleanUp Utility and clean up all that mess.
Next, I want you to do something. Since iTunes kinda randomly froze on you, I want to rule out malware. Especially since you have Norton. Go download this free malware tool here: http://www.ewido.net/en/ It is really great at catching and removing the malware that affects iTunes.
Then, I want you to turn OFF Norton prior to downloading iTunes. I want you to try to download it, but this time save it to your Desktop or harddrive and install it from there instead of trying to do it over the internet.
Next, you will have to configure your Norton Firewall to play nicely with iTunes. But leave it off first to see if you can get iTunes working without freezing. Come back if you still have problems.
Rachyl -
I have a purchased movie that looks to be perpetually downloading in iTunes account except it isn't. I cannot seem to recommence it's download nor delete it. Any thoughts on how to resolve this would be gratefully received.
3GS the writing that says iPhone on the back will be silver not grey
Here's what you do
1.Make sure your phone is not plugged into the computer.
2. Put the iPhone into recovery mode (this is NOT DFU mode). Do this by
a). Hold down both the power/sleep button and the home button until the screen turns black/off
b). As soon as this happens release the power button but NOT the home button
c). If done correctly then the Apple logo will appear, KEEP HOLDING THE HOME BUTTON and eventually a connect to itunes graphic will appear. You can release the home button
3. With the connect to itunes graphic on the screen, plug your phone into the computer. iTunes will start up if it is not already on, and then will say the phone needs restoring. Ignore this and COMPLETELY quit iTunes.
4. With iTunes off and the graphic still on the phone screen, hold down both the power/sleep and the home button again for 9 seconds (count 100, 200, 300...) or until the screen goes black
5. When the screen goes black release the home button straight away.
6. It will start up with the iPhone activation screen ignore this. iTunes should have started up, if not do so. Go to the iPhone tab and either resotre from backup or set up as a new phone.
You're welcome
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