When I click 'Download' on Phototshop it will tell me "You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms." and I already paid for it!
Which Operating System you are using ?
You can also check the system requirements on below link
System requirements | Creative Cloud
Similar Messages
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Cannot download trial version. This always appears "You are running an operating system that After Effects no longer supports. Refer to the system requirements below for a full list of supported platforms." PLEASE HELP.
Hello,
in this case please have a look here where you can compare it with your equipment : System requirements | After Effects.
Good luck!
Hans-Günter -
this is what i get when I go to down load the program on to my computer
You are running an operating system that Illustrator no longer supports. Refer to the system requirements for a full list of supported platforms.
I am stuck
thank you
CindiI guess you are trying to download from Adobe web site. if you are using Mac OS X 10.6.8 or WIndows Vista/XP .
Install Adobe Application Manager and update and Sign in.
It will auto detect the version of Illustrator which is compatible with your computer and list the same .
Then you can go ahead and install the same .
You may download Adobe application manager using below link :
Windows :
http://download.adobe.com/pub/adobe/creativesuite/cc/win/ApplicationManager9.0_all.exe
Mac :
http://download.adobe.com/pub/adobe/creativesuite/cc/mac/ApplicationManager9.0_all.dmg -
I have tried many times to download creative cloud desktop app such as AI, LR, PS, ID and so on. the following message appears You are running an operating system that Illustrator no longer supports. Refer to the system requirements for a full list of supported platforms. The only one I have succeeded to download are DW and MU.
Please could you help outHello,
please have a look at the different sys-requirements for example:
AI: http://helpx.adobe.com/illustrator/system-requirements.html
PS: http://helpx.adobe.com/photoshop/system-requirements.html
(LR 1-5: http://helpx.adobe.com/de/lightroom/system-requirements.html)
You will find the same explanations for your other programs.
Hans-Günter -
I purchased photoshop and I get this message while trying to download it....
You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms.Well, but what system are you actually on? You have to provide technical info for people to be able to help you.
Mylenium -
I'm running Mac OS X version 10.6.8 How come I get this error message "You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms." When I Try to download a FREE trail?
Hi Brizill,
Please refer to the help document below to understand the technical specifications for the same:
System requirements | Photoshop
Regards,
Sheena -
Unable to download because it says "You are running an operating system that InDesign no longer supports. Refer to the system requirements for a full list of supported platforms." But its updated according to the system requirements. What can I do to fix this?
Which versions of InDesign are you referring to? What are the operating system specs for the machine?
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When I tried to download CC app, the answer was "You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms". My computer is a MacBook Pro, running Mac OS X, version 10.6.8. I need help.
Hi Younghee,
You may also refer to the help document below to know more about the technical specifications:
System requirements | Photoshop
Regards,
Sheena -
This appears on my screen when I try to download InDesign CC. "You are running an operating system that InDesign no longer supports. Refer to the system requirements for a full list of supported platforms." I've tried with 2 different computers (Wind&Mac)
Bastaría con que indicases el sistema operativo en cda uno de esas computadoras para saber si son compatibles:
Microsoft Windows 7 with Service Pack 1, Windows 8, or Windows 8.1 (ID CC 2014 y ID CC)
Mac OS X v10.7, v10.8, or v10.9 (10.6.8 para la CC anterior)
Si utilizan un sistema operativo anterior, you are "out of luck".
http://helpx.adobe.com/indesign/system-requirements.html#InDesign CC system requirements
Marca por favor tu pregunta como contestada para facilitar su consulta a otoros usuarios. Gracias. -
Hi what does this mean and what do I need to do?....You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms.
well not sure of what the problem is besides you running an operating system that adobe cannot work with. reply with that type info ie I am running windows xp home or OSX version 7.5.3 etc. Meanwhile here is the link for minimum system requirement for adobe's creative cloud products System requirements | Creative Cloud that should help. good day
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Photoshop is downloading now...
You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms.
I am on a Mac OS X Version 10.6.8 I checked for a software update on my mac but my software is up to date.Photoshop CC 2014 requires Mac OS 10.7 at least on Mac according to this:
System requirements | Photoshop -
Help when i try to download the after effects trial this is what it comes up with
You are running an operating system that After Effects no longer supports. Refer to the system requirements for a full list of supported platforms.See the system requirements for each version of After Effects:
System requirements | After Effects -
"You are running an operating system that Illustrator no longer supports. Refer to the system requirements for a full list of supported platforms."
This is the message I received when I want to download free trial of AI CS6. What should I do?Hi Aram.Smo,
Please refer the following system requirement for Illustrator CS6.
http://helpx.adobe.com/illustrator/system-requirements.html#Illustrator%20CS6%20system%20r equirements
Hope this helps.
Regards,
Sumit Singh -
Hi there
I got the following message when trying to install Photoshop CC, "You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms."
I use Windows Vista so not sure what I need to do now! Any help would be much appreciated thanks.Photoshop CC only runs on Windows 7 or Windows 8/8.1. Not Vista.
System requirements | Photoshop -
Error "You are running an operating system that Lightroom no longer supports. Refer to the system requirements for a full list of supported platforms." Whats the solution?
again, you need to upgrade your os or use lr5, System requirements
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