When I click email link on BT home page it does not complete I am on W 7 and it works on IE

Only recently the link to 'email' from the BT home page does not complete. I am on Windows 7. The link completes in Internet Explorer.

Hi Brightonian,
Please check the application preferences to see if this is a stored preference. [[Set how Firefox handles different types of files]]

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When i click on firefox, i get a page that does not show my google search box, how do i acces it?

there is a red page in the way of google search box.
how do you get rid of the red page, and just go back to the google search box?

If you key into the location bar ''about:home'' that will open the homepage with the google search bar in the Center of it.
If that has a red box in front of it please take a screenshot of it and post it n your next message
* see [[How do I create a screenshot of my problem?]]
If the page looks ok then set that as your normal homepage as explained in this article:
*[[How to set the home page]]

When I click email links on firefox, it won't open my AOL email client to continue, I get "The file may not be supported by AOL, AOL will try to open it as a text file if you choose to continue" how to fix?

When I click email links on firefox, it opens AOL, but comes up like this.. "The file may not be supported by AOL, AOL will try to open it as a text file if you choose to continue" how to fix? and yeah, I know, ditch AOL and all that good stuff, but I have so many things tied into my email address that it's not in the cards atm..
Thanks!
*Chris

That file might have moved to a different location on the server. I think you'll need to check with RefWorks support or your local IT department on why the install page links do not work.

When I click a link only an empty page opens, now the link does not open anything at all

when I click a link only an empty page opens, now the link does not open anything at all

Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

In the Program Panel, when I click the Spacebar (i.e., "Play"), the image does not advance.

In the Program Panel, when I click the Spacebar (i.e., "Play"), the image does not advance. When I click "Play" again (i.e., "Stop"), the still image confirms that we have moved on. Please, What must I do so that when I click the Spacebar (i.e., "Play"), the image does indeed advance? Thanks!

This pertains to Adobe Premiere Pro CS6:
Thanks for your prompt reply. This is my first post and I appreciate your patience. I imported media into the Project Panel. From there, I placed a few clips into a sequence in the Timeline. In the Timeline, I clicked on a clip. I then double clicked in Program Panel, and could then see the clip. However, when I click on the space bar, (i.e., "Play") in the Program Panel, the image in that panel does not advance. When I click "Play" again (i.e., "Stop"), the still image confirms that we have moved on a bit in the footage. (The audio plays normally, confirming that we are advancing in time. )
I want to be able to press the space bar in the Program Panel and to see the "motion picture" in the Program Panel.
Please, What must I do so that when I click the Spacebar (i.e., "Play") in the Program Panel, the image does indeed advance? Thanks!
Not sure I yet have the capabibility of providing a URL of the problem.
Thanks for your guidance,
David

Home Page setting does not survive a system re-start

I have recently started to have trouble with my Firefox Home Page. The settings get lost when I close Windows down and re-start.
I run Firefox 7.0.1 on Windows 7 Starter (SP1).
What have I done?
Set home page to iGoogle in Windows, set home page to iGoggle in Firefox
Result: Home Page setting does not survive a re-start.
Set home page to Blank in Windows, set Home Page to iGoogle in Firefox
Result: Home Page setting does not survive a re-start.
Set home page to iGoogle in Windows, set Home Page to Blank in Firefox
Result: Home Page setting does not survive a re-start.
Checked Firefox help, advised to edit User.j(?) file. Following the instructions failed to locate the User. file, a search of the entire C: drive failed to locate the file.
What next?

''' "Set home page to iGoogle in Windows ..." '''
Firefox has its' own setting for the Firefox homepage, it doesn't use "Internet Options" settings in Windows. 
http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
As far as not having a '''user.js''' file, it isn't a standard file in Firefox. It is an optional file that the user creates to "lock" certain prefs or it might be added to Firefox via an add-on or by an "exploit" perpetrated on the user by another piece of software that they installed.

When I click a link to a new page sometimes it opens an unrelated add page.

just after we updated to Firefox4 it seems we picked up the "xp antivirus 2011" malware which seems resolved now however, about 30% of the time when clicking a link to a new page from either an current page or a search results page, what opens is an add site not the link page. It seems random and benign so far but really makes me nervous.

That feature isn't new to 3.6.8, it was changed in 3.6.
Type '''about:config''' in the URL bar and hit Enter.
''If you see the warning, you can confirm that you want to access that page.''
Filter = '''browser.tabs.insertRelatedAfterCurrent'''
Double-click that preference to change the value to '''''false'''''

When I click a link to open the page in new tab, it open the new page beside my page.

After I update FireFox to version 3.6.8, I could not open the new page in the last tab, it always opens the new page in beside the tab.
Mmm…I could not make sure the new page or new tab I said is the same with you…?? (I use Chinese version so that I don’t know if it’s the same or not…)
A window could open several pages with different tabs, and I could click different tab to different page, right?
If I right clicked a link to open the page to “new tab” in the same window, the new tab opened in the last tab of my window.
But after I update FireFox to version 3.6.8 and I click a link to open the page to “new tab” in the same windoe, the new tab will open beside my page. (Mmm…Open on right of my page.)
I would like the “new tab” open to the last tab in my window, not “beside” the tab I used. How could I change the setting??)
== This happened ==
Every time Firefox opened
== After I update FireFox to 3.6.8

That feature isn't new to 3.6.8, it was changed in 3.6.
Type '''about:config''' in the URL bar and hit Enter.
''If you see the warning, you can confirm that you want to access that page.''
Filter = '''browser.tabs.insertRelatedAfterCurrent'''
Double-click that preference to change the value to '''''false'''''

Tabs won't close? Help Procedure: Set Home Page %7C does not help

I have more than 100 open tabs that will not close.
Help procedure Options: Home Page: %7C did not work
Reinstalled Foxfire did not work.
Now what?

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the files sessionstore.js [2] and sessionstore.bak in the Firefox Profile Folder.
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
* http://kb.mozillazine.org/Profile_folder_-_Firefox
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well. 
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
See also:
* [1] http://kb.mozillazine.org/Session_Restore
* [2] http://kb.mozillazine.org/sessionstore.js

New tab opens when I click email link, this doesn't happen with IE or Chrome

I use a specific website for work. When I click a hyperlink on the website that is supposed to generate an email, it also generates a new tab for no reason. This is a waste of time. This also doesn't happen on the same website in IE or Chrome.

Those are extensions for Firefox. You can access the Firefox Add-ons page using one of these methods:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions. On the right, enabled extensions are listed alphabetically, with disabled extensions at the bottom.
As a general test for problems caused by any extension, the user can try the same pages/functions in Firefox's Safe Mode. That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
You can restart Firefox in Safe Mode using either:
* "3-bar" menu button > "?" button > Restart with Add-ons Disabled
* Help menu > Restart with Add-ons Disabled
(Not all add-ons are disabled: Flash and other plugins still run)
After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (''not'' Refresh).
If the problem goes away, usually that points to an extension as the culprit.
Bear in mind that other aspects of Safe Mode may be more relevant to display glitches (hardware acceleration) or crashes than extensions, but in this case, I'd look at extensions.

When I click an email link, Yahoo Mail launches but it does not open the message composition window. How can I get it to automatically open the message composi

Windows XP

Hi wayner,
Thank you for your question:
In the Firefox > Options menu under Applications, search for "mailto". From there select the action drop down and select the action.
If you click on the details of the action it should have https://compose.mail.yahoo.com/?To=%s
This macro should take you to a compose mail if you are logged in.
If the above information does not resolve your issue, please consider creating a new thread containing the specific details of your issue.
Doing so will allow the Mozilla volunteers to give you solutions that are more helpful to you. This may help them to solve your problem faster and more efficiently.
Please, feel free to post the link to your thread on this thread for volunteers interested in assisting you.
Thank you.

When i click a link on any web page mozilla opens a new window instead of opening the link on the opened window?

when clicking on any link on any webpage a new window opens.
Eg. On the bbc home page if you click "news" a new window opens instead of going to the news page of the web.

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). 
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] 
 
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. 
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions. 
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Firefox 30.0 - Used to open PDF file in a new tab when clicked a link. Now new tab opens, does not show file, tab closes. How do I fix it?

I am using Firefox 30.0. I open a page that has links on it to see some PDF files. When I click on the link, Firefox use to open a new tab and display the PDF file. Now a new tab is opened, nothing gets displayed, and the new tab closes. What setting do I need to change in order to see the PDF file.

Firefox Menu > Settings > Application
*Search for "PDF" > Change the Action to "Preview in Firefox"

Using javascript or HTML, When I click a link to a named page that already loaded in a tabbed page the tabbed page does not show, but you can see that the page relaoded. Using HTML or javascript what script will make this happen? The javascript focus() fu

If a page is already loaded into a tab then using any of the following scripts will not cause the tabbed page to show when the link to it is clicked (created via PHP):
"Continue Shopping".
OR
"Continue Shopping".
OR
"Continue Shopping".
The first HTML works perfectly in the Safari browser.
== This happened ==
Every time Firefox opened
== Always

The scripts for this should have shown as:

When I open Firefox, I get a page that says that Firefox did not direct properly and to try again. When I click the try again, the home page opens. What can I do to avoid this. It just started today. Rebooting does not help.

This happens only with the home page when I open the browser.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"

When I click email link on BT home page it does not complete I am on W 7 and it works on IE

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