When I click file- new tab, or the + to open a new tab, nothing happens. The only way I can open a new tab is to right click from a web link. Additionally, this only happens for 1 of the 3 users of this laptop.

I am running version 3.6.15

That can a problem with the Ask<i></i>.com toolbar (Tools > Add-ons > Extensions)
See:
* [[Troubleshooting extensions and themes]]

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