When I click install flash I get a blank window with this comment at the top 1 item Zero kb available and flash will not install This is my first time on this forum what do I do next please

When I click install flash I get a blank window with this comment at the top 1 item Zero kb available and flash will not install 

https://forums.adobe.com/thread/1195540

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  • Since I downloaded Apple's latest operating system, whenever I try to open Illustrator I get a message that I need to install legacy Java SE6 runtime and to click "more info" to do this. When I click "more info" I get a blank window. What should I do

    Since I downloaded Apple's latest operating system, whenever I try to open Illustrator I get a message that I need to install legacy Java SE6 runtime and to click "more info" to do this. When I click "more info" I get a blank window. What should I do

    Hi,
    I had the same problem after upgrading to Yosemite. Illustrator CS6 wouldn't open. I got a message saying I should 'install legacy Java SE6 runtime'.
    The link didn't work - it lead to a blank page.
    So I downloaded Java8 (latest version) from Oracle but didn't install it. Something told me this was not the right way to go (the problem was with Java SE6, not 8). I then called Apple (in the Netherlands, were I live) for help. I got none. The best they could do was blaming Adobe for the problem or me, for not having the latest Adobe CC app. Rubbish.
    And then, magic. I tried to open Illustrator again, got the pop up message but this time the link worked. It took me to an official Apple page, with a link to download Java for OS X 2014-001. The problem is now solved.
    If curious, this is the explanation Apple gives for the problem:
    'Java for OS X 2014-001 includes installation improvements, and supersedes all previous versions of Java for OS X. This package installs the same version of Java 6 included in Java for OS X 2013-005. On systems that have not already installed Java for OS X 2012-006 or later, this update disables the Java SE 6 applet plug-in. To use applets on a web page, click on the region labeled 'missing plug-in' to download the latest version of the Java applet plug-in from Oracle.'
    See http://support.apple.com/kb/HT6133 for more details about this update.
    See http://support.apple.com/kb/HT1222 for information about the security content of this update.

  • When I click print preview I get a blank page with the toolbar but no preview just ads for POGO and yahoo search. WHY?

    Printer info, # of pp. page set-up, scale, & portrait or landscape choices are at the top of the page, but there is no preview print showing at all. Just a web search box and a POGO ad are visible in an otherwise blank page. What do I have to do to see the page I am trying to preview?

    Did you post this from the computer with the problem?
    It could be the work of one of your add-ons, or even add / mal-ware.
    Look thru your add-ons list and make sure you know what each one is
    there for. Also, check the programs that are on your computer
    '''Windows:''' Start > Control Panel > Uninstall Programs.
    '''Mac:''' Open the "Applications" folder
    '''Linux:'''
    * [http://www.freesoftwaremagazine.com/articles/see_all_your_installed_applications_ubuntu_unity Ubuntu Unity]''' {web link}
    * Xfce: Applications Menu category sections
    * options depends on the package manager and the desktop environment
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    know what it is, use a web search.
    '''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Troubleshoot Firefox Issues Caused By Malware]''''' {web link}

  • I have a white MacBook. I just changed out the hard drive with a 500GB. When I turn it on I get a file fold with a ? In the middle that flashes. What do I do next?

    I have a white MacBook and I just changed out the hard drive with a 500GB. When I turn it on I get a file fold with a ? In the middle that flashes. What do I do next?

    Clean Install of Snow Leopard
    Be sure to make a backup first because the following procedure will erase
    the drive and everything on it.
         1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
             with your computer.  Insert the disc into the optical drive and restart the computer.
             After the chime press and hold down the  "C" key.  Release the key when you see
             a small spinning gear appear below the dark gray Apple logo.
         2. After the installer loads select your language and click on the Continue
             button. When the menu bar appears select Disk Utility from the Utilities menu.
             After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
             size.)  Click on the Partition tab in the DU main window.  Set the number of
             partitions to one (1) from the Partitions drop down menu, click on Options button
             and select GUID, click on OK, then set the format type to MacOS Extended
             (Journaled, if supported), then click on the Apply button.
         3. When the formatting has completed quit DU and return to the installer.  Proceed
             with the OS X installation and follow the directions included with the installer.
         4. When the installation has completed your computer will Restart into the Setup
             Assistant. Be sure you configure your initial admin account with the exact same
             username and password that you used on your old drive. After you finish Setup
             Assistant will complete the installation after which you will be running a fresh
             install of OS X.  You can now begin the update process by opening Software
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    Download and install Mac OS X 10.6.8 Update Combo v1.1.

  • I've developed the problem that when I click on something I get a dialog box with a mess of stuff such as: Back,re;oad page ,Open in dashboard ,print page, etc. It's quite annoying!

    I have a problem that when I click on something I get a dialog box with Back,Reload page, Open in Dashboard,View Source Save page as ETC. I don't get the normal or expected respose to a simple "click". Another problem. For some reason the back and forth arrows it the tool bar of Safari have shifted from the upper left hand cornor to the uuuer rihht hand cornor.

    Something is seriously wrong then.  Did you move it?  There are several Library folders.  One of them should be inside your HOME folder.
    If WZZZ suggestion does not work, re-install your OS by using Mac OS X 10.6.8 Update Combo.  When done, repair permissions and restart your computer.

  • Yesterday, since I downloaded the lastest version 3.6.6, every time firefox opens and when I click on something, I get multiple error windows that say "ERROR: Security Manager Vetoed Action. I can't hardly use if anymore because of all the window pop-ups

    Yesterday, since I downloaded the latest version 3.6.6, every time firefox opens and when I click on something, I get multiple error windows that say "ERROR: Security Manager Vetoed Action". I can't hardly use if anymore because of all the window pop-ups. What can I do? Can I go back to an older version?
    == This happened ==
    Every time Firefox opened
    == I downloaded version 3.6.6 yesterday

    hello, when this is happening after you've already updated firefox with your admin account, try to delete the ''updates'' folder and ''active-update.xml & updates.xml'' within the %localappdata% folder of your restricted account like it is described in http://kb.mozillazine.org/Software_Update#Software_Update_not_working_properly

  • TS2986 I installed Snow Leopard, upgraded it to OS X 10.6.8, paid for and spent the hours necessary to download Lion, but Lion will not install.  Even though it says the requirements are 10.6.6 or greater, when I try to install, it says I need 10.7.

    I installed Snow Leopard, upgraded it to OS X 10.6.8, paid for and spent the hours necessary to download Lion, but Lion will not install.  Even though it says the requirements are 10.6.6 or greater, when I try to install, I get a message saying I need 10.7. to install Lion.  What should I do?

    Hi..
    Make sure your Mac meets Lion's requirements.
    Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
    2GB of memory
    OSX v10.6.6 or later (V10.6.8 recommended)
    7GB of available spare
    From here > Apple - OS X Lion - Technical specifications
    If your Mac meets the requirements, installing the Mac OS X 10.6.8 Update Combo reinstalls the App Store for you which may help.
    Restart your Mac after instaling the combo installed. It's ok to do this even though you are already running v10.6.8.
    If you have anti virus software installed, you may need to disable that in order to install Lion.

  • The download function is not working....!! When I click on something like download a doc,pdf or any such file, the firefox just doesn't respond, and when I checked the download, i.e. cntrl+j, I don't find anything in the downloads...

    The download function is not working....!! I don't use any add-ons like idm or dap,etc.... When I click on something like download a doc,pdf or any such file, the firefox just doesn't respond, and when I checked the download, i.e. cntrl+j, I don't find anything in the downloads... I am currently using Firefox 7.0.1....... Nothing is being downloaded, and I am forced to use IE8 for everything... I even tried re-installing, but doesn't help... I am using Windows 7

    TonyE is correct the plugin version comes with Adobe's Reader X.
    The failure in communication is two parted:
    1. Reader X is not Acrobat (Mozilla Plugin Checker)
    2. Acrobat is not mentioned in the Reader X download Page (Adobe)
    therefore confused clients.
    For readers '''CAUTION''' check the minimum requirements for Reader X.
    Here: [http://www.adobe.com/products/reader/tech-specs.html Adobe's Reader X requirements link]
    Do not waste the time to download (80+MB and Site is Slow) if your machine does not have the resources to execute it. ie. '''aging''' Hardware
    Unfortunately the Adobe DLM only checks the requirements after it has
    downloaded BEFORE the install occurs.
    This is '''very expensive''' for both the sender and receiver
    It might be why they called it READER X and READER 9 will not sense an update...
    Another Software company pushing Hardware antiquity...

  • I have iPhoto '09 v 8.1.2 and it will not install v9.2.1 that i downloaded. Keeps asking for me to have v9.0 or higher. Any ideas please?

    Hi, I have iPhoto'09 v8.1.2 (424). I have downloaded v9.2.1 update and it will not install.
    Keeps asking for me to have v 9.0 or later. Now i have downloaded 9.1update plus 9.1.3 and they will not install either.
    Do i need 9.0 and if so where do i get it? THANKS  nomadreg

    No, iLIfe is a suite of applications: iMovie, iPhoto and GarageBand (earlier versions of the suite also contained iDVD ad iWeb).
    Regards
    TD

  • When I start my Creative cloud desktop app. I get a blank window. I can see the logo at the top but no information in the window.

    when I start my Creative cloud desktop app. I get a blank window. I can see the logo at the top but no information in the window.

    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

  • So I just updated my MacBook Pro and installed the new version of iPhoto and rebooted it and now there is a logo of the world blinking on my screen and it will not go away please help

    So I just updated my MacBook Pro and installed the new version of iPhoto and rebooted it and now there is a logo of the world blinking on my screen and it will not go away please help

    You can force quit by holding the power button down for extended period.
    During boot up hold down the Option key and choose your Macintosh HD OSX.
    In >System Preferences> Startup Disk>choose your internal OSX System as Default.

  • I've been using Adobe Acrobat 7 for many years. I updated my full version of Acrobat 5 to get to 7. My hard drive crashed and I've been trying to reinstall Acrobat and it will not install. Adobe will not help because 7 is no longer supported. Does anyone

    I've been using Adobe Acrobat 7 for many years. I updated my full version of Acrobat 5 to get to 7. My hard drive crashed and I've been trying to reinstall Acrobat and it will not install. Adobe will not help because 7 is no longer supported. Does anyone know where I can go for help?

    You won't be able to install your original Acrobat 7 at all, or use your original serial number. The server which used to allow this was switched off.
    But assuming you have a compatible system, like Mac OS 5 or Windows XP, licensed users of Acrobat 7 can download a replacement and get a replacement serial number.
    Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

  • I have the Mac OS 10.9.4  I am unable to read PDF's, so thought I would download the latest version of Adobe Reader.  It will not install.  Is it comparable with my Mac OS?

    I have the Mac OS 10.9.4  I am unable to read PDF's, so thought I would download the latest version of Adobe Reader.  It will not install.  Is it comparable with my Mac OS?

    More information would be good.
    What do you mean by "unable to read PDF's". How are you trying to read them and what exactly happens when you try?
    so thought I would download the latest version of Adobe Reader.  It will not install. 
    Again, what exactly is happening?
    And yes, the latest version should be compatible with your OS.

  • Will not let me log in, first time installing on this computer.

    Will not let me log in, first time installing on this computer.

    What is the error message you see when it will not let you log in... is it one of the below problems?
    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    And, just in case you ever have this problem...
    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
    Mac Spinning Wheel https://forums.adobe.com/message/5470608
    -Similar in Windows https://forums.adobe.com/message/5853430

  • The latest update for iCloud has downloaded, but, will not install, I have tried manually as suggested.

    The latest update for iCloud has downloaded, but, will not install, even when tried manually. The QuickTime update which was on the same page was ok though!

    I have the same problem....I hope they get arouind to fixing this issue?????????????????

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