When I click my home page icon the tab this is open goes to my home page BUT another new tab opens.

when I click my home page icon the tab that is open goes to my home page BUT another new tab opens. How do I stop the new tab from appearing?

It's easy to add extra tabs to your set of home pages. You can use the Options dialog to make sure there is only one. These articles point the way:
* [[Startup, home page and download settings]]
* [[How to set the home page]]
Because the space is short, you may want to select the whole home page URL (Ctrl+A) and paste it into a document or into a larger textbox like the one I'm typing in now. You're looking for a vertical bar (|) that is followed by a second URL.
If it's not part of your home page setting, the most likely cause for this change is a bad add-on that rode along with some free software.
I suggest starting here:
Open Windows Control Panel, Uninstall a Program. Click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.
Then, in Firefox, open the Add-ons page using either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible).
Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Does that shut down the extra tab?

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When I click on my mail icon, the page flies across the screen and gives me a new altered email page with no menu for preferences, etc. How do I change that?

When I click on my mail icon, the page flies across the screen and gives me a new altered email page with no menu for preferences, etc. How do I change that?

Press the escape (esc) key to exit full-screen mode.

How can I locate my iTunes library files. When I click on my itunes icon the message appears, "The file iTunes Library.itl." cannot be found because it was created by a newer version of iTunes."

How can I locate my iTunes library files? When I click on my iTunes icon rather than my iTunes files I receive, " The file iTunes Library.itl." cannot be read because it was created by a newer version of iTunes." I have already tried to update my iTunes program.

Had same problem and solved it without having to reinstore any music or movies:
1. Delete old Library file
2. Go to the 'Previous iTunes Libraries' folder and copy one of the earlier files - note, they have a date extension, e.g. 'iTunes Library 2011-11-01'.
3. Paste this file in your iTuners folder and rename file by removing the date extension - 'iTunes Library'
You should have all your music and paylists in tact, unless it was a really old previous file.

Photos in my iPhoto library will not enlarge when double clicked on. they fill the screen and then screen goes black. hasn't happened before. thanks--

photos in my iPhoto library will not enlarge when double clicked on. they fill the screen for a second (or less) and then screen goes black. hasn't happened before. thanks--

There are several possible causes for the Black Screen issue
1. Permissions in the Library: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Include the option to check and repair permissions.
2. Minor Database corruption: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
3. A Damaged Photo: Select one of the affected photos in the iPhoto Window and right click on it. From the resulting menu select 'Show File (or 'Show Original File' if that's available). (On iPhoto 11 this option is under the File -> Reveal in Finder.) Will the file open in Preview? If not then the file is damaged. Time to restore from your back up.
4. A corrupted iPhoto Cache: Trash the com.apple.iPhoto folder from HD/Users/Your Name/ Library/ Caches...
5. A corrupted preference file: Trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
If none of these help: As a Test:
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?

Why when im playing a game or on the app store it just goes to my home pages y does it do this

when im searching apps or playing games or searching the web it just goes back to the home menu

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

I just installed Lion to my iMac. Every thing works like before except for iTunes. When I clicked on it, it said the iTunes file could not be found, and that there was a new version of iTunes. I said to install it, but then I get a box saying it is waitin

I just installed Lion and everything works fine except for iTunes. It says it cannot find my iTunes file, then asks if I want the latest version of iTunes. I clck yes, then get a box saying it is waiting for other downloads to complete. That box just sits there as I have no other downloads waiting. How do I get my music back? Actually it is all my wives', and I want to get it back for her. Any help will be appreciated.

This "original file cannot be found" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

When I click on any ap icon, that screen opens for a nanosecond then closes back to original screen. Help!

When I click on any app icon, the app screen opens for a nanosecond then returns to the original opening screen. Help!

Basics from the manual are restart, reset, restore.
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

When, on my home page, I click on the link "popup transparent" in the query, "Did you mean: popup transparent", NO RESULTS appear in that new tab; how fix?

I've been having trouble due, apparently, to a file named popuptransparent[dot]xul, of which I have 3 instances on my computer (running Win XP/Firefox latest v.). Using my AVG home-page window, I search for "popuptransparent" (to try to fix it) and the results appear OK. But then when I click, for a new tab, on the link "popup transparent" in the query, "Did you mean: popup transparent", NO RESULTS appear in that new tab. Further, when I then reload the AVG panel that searched for "popuptransparent" in the first place, it, too, now shows no results. Nor does a Google panel now show any results. They show the quantity of results but just white screens for the results themselves.
The links https://support.mozilla.org/en-US/questions/948804?esab=a&as=aaq and https://support.mozilla.org/en-US/questions/952141?esab=a&as=aaq don't help me. I have re-installed Firefox v. 20.0.1 to no avail. How to fix it?
Should I delete from my computer all 3 of those [dot]xul instances?

Thanks to jscher! With some help from AVG my AVG & Google browser panels now work OK. But I've taken the advice & disabled several extensions including the Disconnect. The browsers are still OK after re-launching them so I keep fingers crossed.
My original problem was that I had suddenly found a small popup window appearing, over the browser window, that I couldn't get rid of. It contained an advisory to the effect that Windows couldn't find the file popuptransparent[dot]xul. I tried searching for that to see what it was and in the course of doing that I seem to have executed it. Then was when the trouble started.
I have 3 instances of that file in my computer and would dearly like to get rid of them if they are of no use to me. Any advice there?

When I click on Firefox shortcut icon to start the Firefox browser, the browser doesn't start-up (i.e., like Internet Explorer starts-up when I click on the Internet Explorer Icon)

When I click on Firefox shortcut icon to start the Firefox browser, the browser doesn't start-up (i.e., like Internet Explorer starts-up when I click on the Internet Explorer Icon).
Thanks,
Carl Togni

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.
Do a malware check with some malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware. 
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

My ipad recognizes my home network but will not connect to the internet. When I click on AirPort/preferences at the top of the imac screen it says..."AirPort has a self-assigned ip address and may not connect to the internet".How can I change ip address?

My ipad recognizes my home network but will not connect to the internet. When I click on AirPort/preferences at the top of the imac screen it says..."AirPort has a self-assigned ip address and may not connect to the internet". If this is the root of the problem,how can I change ip address?
Ipad will connect no problem to other networks.

First thing you need I think is to get your iMac connected to the Internet.
Shut down your iMac and you iPad. Then power off your router. Wait 30 seconds and power up the router.
After the router indicates that it is connected to the Internet then start up your iMac and see if it connects. If the iMac connects to the Internet then your iPad should too.
If this power up sequence doesn't work you'll have to dig into the router setup to make sure it is working properly.

When i click on safari to use the internet it says "safari cannot open the page because it is not connected to the internet", but i am connected to a wifi network so how do i get safari to work?

when i click on safari to use the internet it says "safari cannot open the page because it is not connected to the internet", but i am connected to a wifi network so how do i get safari to work?

you may be connected to the wireless network but the question is the internet working properly on the wireless network...
what i mean is that i can make a wireless network without the internet so i can save and share files and have other devices connected to the same network access them... but you have to make sure that your internet it running properly... may have to reconfigure the router is your using PPPOE or if it was working prior to your post then try to restart your modem... that usually resolves most issues.

TS3989 I can't view the photos in photo stream. When i click on the photo stream, automatically it goes back to home. Why is this happening? How do i resolve?

I can't view the photos in photo stream. When i click on the photo stream, automatically it goes back to home. Why is this happening? How do i resolve?

If older photos are missing it may be because photo stream photos are only held in iCloud for 30 days. After that they are removed from iCloud but will remain (up to 1000 photos) on your device until deleted. Also, only photos taken after enabling photo stream are added to your photo stream, and only when the camera is closed, your device is connected to wifi and you have at least 20% battery life remaining.
To transfer the missing photos you can either create a shared photo stream containing them and invite yourself to it (see http://help.apple.com/icloud/#mmc0cd7e99), import the photos to your computer and sync them to your iPad, or use an app like PhotoSync to transfer them to your iPad over wifi.

When I connect my iphone and open itunes the iphone icon shows up but when I click it nothing happens and the icon disappears. I have uninstalled and re-installed itunes. Turned my computer off, and turned my iphone off. Restarted everything.

When I connect my iphone and open itunes the iphone icon shows up but when I click it nothing happens and the icon disappears. I have uninstalled and re-installed itunes. Turned my computer off, and turned my iphone off. Restarted everything. Synced my iphone and my itunes and nothing seems to work. Any suggestions? I am using Windows

Stop clicking the eject button.

My outlook will not open yet all other microsoft packages will. When I click on the icon, the 'o' logo will come up for a split second but will not open the package - need to receive emails asap!

My outlook will not open yet all other microsoft packages will. When I click on the icon, the 'o' logo will come up for a split second but will not open the package - need to receive emails asap!

You're very welcome!
I meant holding the "option" (or "alt") key on your keyboard as you click the Outlook icon on the Dock, and continuing to hold it until you see the Microsoft Database Utility come up. Alternatively, you can open the utility by navigating to Applications/Microsoft Office 2011/Office and then double-clicking the Microsoft Database Utility app.
When you rebuild your database using that program, a backup copy of your original database (containing your account info, contacts, mail, calendars, etc) will be created. As a security precaution, you should also ensure you have a backup of your database (which you can find by going to Documents/Microsoft User Data/Office 2011 Identities/ and copying the contents of that folder onto an external drive).

When I click iphoto it hops and the top menu bar comes up but that is it no files and albums come up it just has my front page pic

When I click iphoto it hops and the top menu bar comes up but that is it no files and albums come up it just has my front page pic

A good general step for strange issues is to renew the iPhoto preference file - quit iPhoto and go to "your user name" ==> library ==> preferences ==> com.apple.iPhoto.plist and trash it - launch iPhoto which creates a fresh new default preference file and reset any personal preferences you have changed and if you have moved the iPhoto library repoint to it. This may help
This does not affect your photos or any database information (keywords, faces, places, ratings, etc) in any way - they are stored in the iPhoto library - the iPhoto preference file simply controls how iPhoto works - which is why renewing it is a good first step.
LN

When I click my home page icon the tab this is open goes to my home page BUT another new tab opens.

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