When i click on a link when it's supposed to load it comes up blamk
on ebay for example when I click on a link to see a lager picture it opens a new window that is blank and the top says check bookmarks and history
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
Similar Messages
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Am running 6.0.2, when I click on a link, pages are slow or never load.
Ever since upgrading to 6.0.2, I have constant problems with sites loading. For example, msnbc.com, I click on the link and get a blank page with the continuously spinning clockwise arrow. This happens on most links.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
* https://support.mozilla.com/kb/Server+not+found
* https://support.mozilla.com/kb/Firewalls -
When I click onto a link from a webpage, it never loads.
When I go onto a website and it gives me a list of links that I can go to, they will not load. It gives a name of (example) 13x42pixels on the tab, the page is blank and the bottom left says Done. I try to refresh, over and over but it never loads.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] -
This happens when I click on most menu links. For example, if I click on Help and select "About Firefox" the entire browser window jumps. The same goes for if I click on the default search box or on the Google Toolbar search box.
If I click on something out of Firefox, such as my desktop or an open program, it jumps when I click the Firefox tab on my task bar to return to Firefox.
When I click a shortcut link, such as in bookmarks, it does not do it.For those of you who have tried to clear this problem up with virus scans, various malware scanning programs, tdss rootkiller, etc....I have another possibility. I found another thread on this very forum where someone suggested the problem was in the router...specifically, there were manually entered DNS addresses in the router setup. I logged into my router (192.168.1.1) and sure enough, there were DNS addresses loaded and it was setup to use those DNS addresses. I simply clicked on the option to pull the DNS addresses automatically from my ISP, changed the password, and the problem was gone.
Thanks to cr85tx for the solution!!!
https://support.mozilla.com/en-US/questions/697011?page=1 -
Cannot install Firefox. When I click on the link on the Mozilla website, it goes to an "error loading page". My network connection and Internet Explorer are fuctioning normally.
== computer was recently wiped clean and am now reinstalling all previous software and applications ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)None of the stuff in " http://kb.mozillazine.org/Locked_or_damaged_places.sqlite " helps. I have tried and tried and I have even wipe the computer clean still didn't help. I got the same problem as he/she has got in the first posted. Can add some web pages but not all the web pages I want.. I should have never updated to 3.6.13... That's when it all started for me, from that version..... Now Version 3.6.14 is out, I was hoping the version 3.6.14 might would fix the problem wrong again....
Funny thing is i can not even Bookmark Firefox.com!!!!!...lol
So any ideas on how to fix it other than the link giving would help.
Thanks. -
Firefox has remberd a password to a website ... chessatwork and I get loged in to my main page and when I click on any link it takes me right back to my log in page, where it has it stored.... password and user name,,, whats up and how do I turn that off? chessatwork has ran great for me for many yrs, then one day I down loaded firefox and went to play chess on this site chessatwork.com, well the window popped up asking to remember the log in and pass word and so I said ok, and it did, but now when I click log in and I go to my main page (home) and click on any link, say to play game I return right back to log in
See http://kb.mozillazine.org/Deleting_autocomplete_entries<br />
Remove a saved password here: Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"
You may also need to remove the cookies from that website.<br />
* Tools > Options > Privacy > Cookies: "Show Cookies" -
After doing a Google search - when I click on a link it does not take me to the correct website. Instead it always take me to some icity webpage. How do I fix this so that Firefox takes me to the correct website that the Google search found?
After doing a Google search - when I click on a link it does not take me to the correct website. Instead it always take me to some icity webpage. How do I fix this so that Firefox takes me to the correct website that the Google search found?
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<blockquote>Locked by Moderator.
Please continue the discussion in this thread: [tiki-view_forum_thread.php?locale=en-US&comments_parentId=688606&forumId=1]
Thanks - c</blockquote>
== Issue
==
I have another kind of problem with Firefox
== Description
==
zzxc: When I click on a link in my email it doesn't go to the page. It is a blank page. It will work in internet explorer. When I sign in at certain sites, it doesn't redirect. Why is that?
I am still having the same problem. I did what you said to do, but it didn't help. I cleared all of firefox's cache and still doesn't work.
== Firefox version
==
most recent
== Operating system
==
Windows 7
== Plugins installed
==
just windows,itunes, flashI have not found a way for the email hypertext to go to the FaceBook App, but I no longer click on the hypertext as I know whatever information or posting it is directing me to in FaceBook will show up when I open my FaceBook App. I also have noticed that many pop-ups on the Browser don't actually know if you already have the software they are promoting.
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I am trying to INSTALL the free trials of AI and PS when I click on the link to install it goes to another page says installing but nothing is happening. I have the FREE TRIAL Creative Cloud Membership.
I am getting very frustrated with this. When I try to install the Creative Cloud thing it asks me to pay even though it says try for free.Hi Mirrormonolith,
Please try the following steps assuming its a MAC:
1) Open Activity monitor and Force quit Adobe CEF Helper, Creative cloud, Adobe IPC Broker & Crash Deamon if available.
2) Try to open, if doesn't work then go to Applications>> Adobe Creative cloud>> Right click>> Get Info>> Click on the Add sign>> Select the user you are logged in>> Give Read and write access.
3) If that doesn't work then enable the root user and launch to update there, check this link on how to enable/sign in to root user Enabling and using the "root" user in Mac OS X
Please let me know of that worked.
-Ankit -
I brought a video from a trusted website. They sent me an e-mail with a link to use to download the video. It is a mp3 video with 2.75 GB. When I click on the link to download it seems to try but stops and won't do anything else. It appears to be using IE. I have Vista and have Quicktime, andTunes. As you can probably tell from my wording I am out of my area of "expertise". Any help would be most appreciated. I sent an e-mail to the websites customer servide reporting the problem but have no idea when I will hear from them.
mp3 is an audio file descriptor, not a video file type
you need to check what your trying to download -
I updated Firefox yesterday to 3.6.9. When I receive a URL link in an email within Outlook, I cannot open the link in Firefox. As I said in the question, when I click on the link, a Microsoft Office Outlook error message appears which states that a General failure has occurred in sending the command to the application (which is Firefox). I am using Office 2007 This did not occur prior to the upgrade of Firefox.
See this lnk for a fix, it worked for me!
http://www.pcworld.com/article/200103/fix_outlook_general_failure_error_for_email_links.html -
How do I get firefox to open a new window when i click on a link in a webpage ?
When I click on a link in a webpage in Firefox, generally it opens the new page in the window i am in (though some times it does not). How do I get it to open a new window (or tab) each time I click a link.
For example, on www.bbc.co.uk if I click on a link, the new page opens in the same window, if I then click another link in the new window, again, it opens in the same window. To get back to the original window, I have to use the back button twice. Surely there is a setting so that all 3 windows can be open on separate tabs or separate windows.
I have been to the tabs window in options, but doesn't seem to make a difference.Open link/bookmark in new tab in same window:
*Middle-click (press the mouse scroll wheel) the link
*Ctrl+left click the link
*right-click the link, choose "Open Link in New Tab"
Open link/bookmark in new window:
* Shift+Enter on the link
* Shift+left click on the link
See: http://www.7is7.com/software/firefox/shortcuts.html -
When I click on a link within a Web page, Firefox just spins until I reload the new page.
When I enter a new URL or select a bookmark, Firefox loads the page promptly. When I click on a link within that page to go to another page, the Firefox tab green spinner often just spins and spins. It either takes a very long time to load (2 or more minutes), or never finishes loading. It's usually a greater problem when I "Open a link in a new tab". I can usually make the new page appear by reloading, either clicking the red X and the circular arrow, or Ctrl-F5, etc.
Try the Firefox SafeMode to see how it works there. <br />
''A troubleshooting mode, which disables most Add-ons.'' <br />
''(If you're not using it, switch to the Default Theme.)''
* You can open the Firefox 4/5/6/7 SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br />
''Don't select anything right now, just use "Continue in SafeMode."''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one. <br />
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes -
Mail opens two Safari windows when I click on a link in email
When I click on a link in Mail, it opens in Safari -- that's the way I have it setup. Yet, the problem is that it opens two windows in Safari, one empty and one with the content of the link.
This is the second problem I have with Mail. The second one was posted to this discussion but it was not resolved. I repeat here the text of the problem:
I've been having a problem with mail for a while, when sending attached JPEGs from my Mac using Mail or Entourage. The photos are split -- say a 140 kb file will show up in my two other computers (both Windows PCs) as two files, one 65 kb and the other 75 kb, for example.
Yet, when I click on Mail's (in my Mac) sent folder and click on the particular sent email, it shows a full blown 140 kb attachment, not split.
Several weeks ago, my Mac Address book got cranky and for some reason it would repeat the name of an addressee. I finally deleted the name of that addressee and created a new entry and it seemed to work, so it did not split JPEGs -- or at least I thought that was the case.
Now it is back splitting the JPEGs but this time, the addressee's name is well formatted -- no repeats within the entries in the card in Address Book.
When I mail something from my Windows PCs and open it in my Mac, the file is complete.
What could be causing this split?Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
* https://support.mozilla.com/kb/Searches+are+redirected+to+another+site -
When I click on a link, whether e-mail, yahoo or other search engines, E-bay, Amazon, etc. I get sent to another site. If I click back and then re-click on the original site I get sent to where I wanted to be. While I am browsing on a web page of any of the above, or other sites, I sometimes get a voice ad or possibly a video, but I can't locate it or turn it off. This does not happen when I use windows internet, or it's Google chrome internet, only with Firefox. I have used Ad aware, and Mal-bytes anti-virus but they come up blank.
Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
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