When I click on a picture, Photoshop Elements 12 does not automatically open.

When I click on a picture, Photoshop Elements 12 does not automatically open (as it did when I used previous versions Photoshop Elements 4 and 9). I can't even right-click (Windows) on the picture and choose Open With and specifiy Photoshop Elements 12. I have called Adobe several times (Case No. 185140584) and they keep saying it has been sent up to senior management and they will call me back with a solution - but to no avail! No return calls and I still can't really use the Product I paid for and downloaded. The only way I can open up a picture to edit it is to open Photoshop Elements 12 and then then click "Open" and then search for the picture on my hard drive (which takes a lot more time! I did not experience this difficulty at all with versions 4 or 9!

Hi,
You failed to say which Windows system you have - I can get the "Open With" to work on my Windows 7 64bit system.
When you try to set up the "Open With", are you setting the correct target program?
It's the green one (not the red one) in the above image.
Once you have selected that program, make sure you set it as default so that a double click will open the photo in the editor.
Good luck
Brian

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Alex L
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used to it.
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When I click on a picture, Photoshop Elements 12 does not automatically open.

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