When I click on a song in my iTunes library I keep getting a message telling me that the song could not be located. What is going on?
When I click on a song in iTunes Library I keep getting a prompt that says the selected song could not be located. What is going on?
iTunes can't find your media files, which are normally located in ~/Music/iTunes. Try a Spotlight search on your computer for your media files, and move them back into that location. If you can't find your files, then try going to your backup drive, if you have one.
Similar Messages
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Can someone tell me how to fix a problem I have with itunes. I keep getting a message when I try and play a song on itunes that tells me I cant play the song because it cant find the file. I have never had this problem before. How do I fix it, Please.
Have you moved, renamed or deleted the original files?
Has another programme on your computer moved, renamed or deleted the files?
Have you just created this iTunes Library?
Have you recently added the missing music music from an external hard drive?
If it's none of the above, what have you been doing recently? For example, have you been "sorting" your files in your file manager? -
when trying to sync my iPhone i get a message saying : iTunes can't sync apps to iPhone because the apps installed on the phone could not be determine. what is going on?
I received the same error message after I had recently updated iTunes to 10.5.1 and I had wirelessly updated 13 apps. I had to go into iTunes and select Apps, on the bottom right it said I needed to update 13 apps. I updated the apps via iTunes and then synced again without an issue.
iPhone 4S / OSX 10.6.8 / iTunes 10.5.1 -
Music purchased on ipad wont play on computer. I get a message which says that the computer is not authorised to play the track but when I enter the password I get the message saying that the computer is already authorised. I have the opposite problem transfering some but not all music from computer to ipad. Can anyone help?
Interesting. Maybe it is more of a DRM issue than an Apple ID ownership issue. There is actually an iTunes Support section here on the discussion boards. If you wish to continue troubleshooting, you might post your question over there and refer to this discussion thread. You can also contact someone in Apple iTunes Support.
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I dropped my external hard drive that contained my iTues library and the disk is no longer readable. I figured I would simply transfer my music back from my iPod to my MacBook Pro and it loks like it worked. All the songs are there, but I receive a message that the original file can't be found when I try to play anything. ANy help would be greatly appreciated.
A Couple of questions..
Is the location shown under preferences/Advanced/General still showing the correct location?
Is the check boxes under this checked or unchecked? -
Cannot get updates for iTunes, why?
Go to http://www.apple.com/itunes/download then download and install the latest version.
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What should i do?
How about telling us:
What is the file?
How did you create/receive it?
You still have not confirmed the Pages version nor your version of OSX.
What exactly is the message?
Peter -
when attempting a restore, as suggested, to try and fix a week wifi signal on my iphone 5 I got past the point where the sopftware was extracted from my phone but then an error message appeared saying that the phone could not be restored becase of an unknown error (3014). I have tried about 20 times to make it work after trying a number of suggestions I have seen online. My phone gives me know response accept showing a picture of the cable and the itunes symble an the screen permanently - please help
Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H. -
When i download logic it pops up that the download could not be completed
when i download logic it pops up that the download could not be completed, why is this?
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption
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I'am getting an update error when am trying to upgrade to newer version (4.3.2)..the error message content shows that i tunes could not back up the i pod,because the back up was corrupt or not compatible with ipod..can anyone help me out to fix this issue
Hi,
Try here: http://support.apple.com/kb/HT1808.
Hope this helps!
---likeabird--- -
Hello, Im trying to update my ipod 3g 4.2.1 to ios 5.0.1.When I try to update,itunes says that 4.2.1is the lastest sofware for my ipod.I also tried to do it manually(shift+restor)itunes says that the"ipod could not be restore because the fimwire isnot compatible" I need some help on this.
The messages are saying you have a 2G iPOd. Those canonly go to 4.2.1. Apple only made 32 and 64 GB 3G iPOd. A 32 can be either. To further identify yours:
Identifying iPod models
Enter SN hee:
Apple - Support - Check Your Service and Support Coverage -
I am trying to download the update IOS 5 version for mi ipad 2 and at the end when it finishes downloading it shows an error "connection has been interrupted and that the task could not be completed", my internet service is fine, what can it be?
The 2nd generation can not be upgraded beyond 4.2.1.
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i've got a vodsaphone payg sim: i've been given an iphone 3g, and when i connected it to my mac and itunes, a message told me that the sim was :not compatible" with the iphone. is this because, as i've been told, my card is an old style sim and i need the newer style that works In smart phones? if so, how do i go about getting the right card.
Contact your carrier & get a new sim...they should give you one for free.
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i have updated my ios 5 to 6 but when the updating aur dowloading has comleted and i turned on the phone it showed a sign to connect to the itunes and then i connecte to itunes but i.tunes showed error that the server could not be contacted....now what i can do to resolve the problem????
has your phone been jailbroken?
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when syncing my ipad I get the message 'iTunes cannot sync apps to the iPad "..." because the apps installed on the ipad could not be determined'; what does this mean?
I'm pretty sure it's a bug in either iOS 6 or iTunes 10.7. I kept getting it until I quit iTunes and re-ran it again. I then started sync from the iPad itself.
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