When I click on a song iTunes tells me it is not authorized to play this song but when I authorize it, it tells me the computer is already authorized. What do I do to play the songs?
When I click on a song iTunes tells me it is not authorized to play this song but when I authorize it, it tells me the computer is already authorized. What do I do to play the songs?
Delete the song from your Itunes music list, then redownload it, Itunes will ask you if you if you want to download it for free. This seems to be the fix for my problems.
Similar Messages
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I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives? Specifically the album is Flying Lotus - Until the Quiet Comes and the song is DMT Song (feat. Thundercat). I purchased the entire album and it even played fine the first listen through.
Hi,
If you are in a country that permits redownloads, delete track and go to iTunes Store > purchased and redownload. http://support.apple.com/kb/HT2519
Jim -
My computer is authorized to play my itunes purchased songs but it keeps prompting me to authorize one song that I purchased. Once I type in my login and password it tells me that the computer is already authorized but it still won't play the song
im having the same problem so how is this suppose to help
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I purchased a film but it won't play because iTunes says I need to authorize the computer, but when I do that it says the computer is already authorized. Huh - some system. Any ideas?
Using Windows 7Hey Louni,
Thanks for the question. I understand you are having issues with Authorizing your computer to play content. The following articles may help to resolve this issue:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M. -
Why won't this song play even after I authorized the computer? It says that I need to authorize the computer, then I enter my username and password and it says the computer is already authorized. But then the song still won't play. What do I do?
Use the Apple ID support -> http://www.apple.com/support/appleid/ - click through the contact information and select the iTunes, etc., hot button. You can have Apple call you or email them.
Clinton -
After having to get a new computer, I tunes repeatedly asks to authorize the computer to play/sync purchased music. However, ITunes is saying that the computer is already authorized. What do I do?
You can transfer all the iTunes purchased music from the iPod Touch to your new computer.
From iTunes: How to move your music to a new computer:
If your iPhone, iPad, or iPod has your purchased content from the iTunes Store, you can transfer the content to a computer that is authorized for your Apple ID.
Note: This option only works for content you purchased from the iTunes Store (as opposed to content from other sources, such as CDs you may have imported). For content you did not purchase from the iTunes Store, synchronization occurs in one direction only. This means your content can be copied from a computer to your iOS device, but cannot be copied from your device to a computer.
Open iTunes.
From the Store menu, choose Authorize Computer.
In the dialog that appears, the Apple ID button is selected by default. If you have an AOL account, select AOL.
Enter your Apple ID or AOL account and password. Then, click the Authorize button.
Connect your device your computer. If it is synced with another iTunes library, the following may appear:
If this alert appears, click Transfer Purchases.
If you were not offered the option to transfer purchases:
After connecting your device to the computer, its icon appears in iTunes. Click the icon.
From the File menu, choose "Transfer Purchases from 'Your device name.'" -
Why, oh why, whenever I try to play certain songs in iTunes does it say to me "you must authorize this computer to play this song". So, then I sign in with my username and password, and iTunes tells me that it my computer is "already authorized". It still won't play the songs!
This is so frustrating. And there is no customer service for iTunes. Can anyone help me?Click here and follow the instructions.
(60680) -
I have tried absolutely everything from resetting all my sync options restarting my computer/iPhone....I have all the newest iTunes updates. please help!
If you want to connect and use an iPod on more than one computer you need to change the update preference in the iPod Summary tab to "Manually manage music and videos" and click Apply.
Using iPod with Multiple computers
Managing content manually on iPod
You can use a keyboard command to prevent your iPod auto-syncing with iTunes. While connecting the iPod to the computer on Windows with iTunes 7 installed hold down the Control and Alt keys (or Shift + Ctrl keys in older versions). This will stop the iPod from auto-syncing with iTunes and the iPod will appear in the source list. Wait until you are sure the iPod has mounted, and that it will not auto sync and then you can let the keys go. This may take between 20 to 30 seconds depending on your computer. Once you are safely connected you can change the update setting to manual: iTunes 7 Keyboard Shortcuts for Windows -
Why am i asked to reauthorize after i purchase a song when the computer is already authorized?
only purchased songs i have to re-authorize but it just keeps asking me over and over to reauthorize. then it'll say that including this one, 2 of your 5 computers are authorized but then i click to play the songs nad i get the 'this computer is not authorized to play this song' and i have to log in again but i never get to hear the song
Something in this article may help: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases, http://support.apple.com/kb/TS1389
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I'm getting very confused with setting up multiple user accounts on my Mac Pro for my wife and I. We each have a separate iTunes account, and we want to keep our music libraries seaprate. I've set up two user accounts on the Mac Pro and I have my iTunes authorised and logged into my user account on my user account. Under my wifes user account (i.e. a separate log in on the computer) I'm trying to set up her iTunes account, but I can't download or play anything from the cloud - it just says "This computer is already associated with another iTunes Account" and tells me that if I 'transfer' then I won't be able to use the other one for 90 days! This is really annoying as my wife can't access music she has purchased on her iTunes account on the home machine. We're not trying to do anything dodgy, just access our music on our own accounts on separate log ins on the same machine. Does anyone have any suggestions? Thanks!
Hi Allan, thanks for that. I've already set up a log in for my wife and that is all working fine. The problem is that when she logs in and opens iTunes and trys to associate her library with her iTunes account she gets the error message "This computer is already associated with another iTunes account". Whilst this is true, the computer is associated with my iTunes account under my separate log in, which should have nothing to do with hers. If she transfers the association to her account it will lock me out of my content on my log in for 90 days - I'm trying to work out how to associate each of the log in accounts with a separate iTunes account so we can access our music independently of one another without locking each other out. Hope that makes sense!
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Has anyone downloaded an album from iTunes Store, once downloaded, will let you play some songs, but others is asking you to authorize your computer. When I go through those steps, it tells me that the computer is already authorized, but still will not let me play certain songs??
If just some of the tracks on the album are giving you that message, that suggests that those tracks are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
Certain songs wont transfer from my itunes to my iphone, it's telling me that the computer is not authorized but once I go up to Store and authorize computer and enter in my info, it tells me that the computer is already authorized. So why am I not able to transfer certain songs from my itunes to my iphone?
Hello Jfalconi19,
Thank you for providing the details of the issue you are experiencing with transferring the apps purchased from the iTunes Store. I recommend following the steps in this article:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I successfully transferred my itunes to another PC, when I click on most (not all) songs, it tells me to authorize the computer, I authorize it, it says this computer is already authorized, but when i click on a song, it tells me to authorize again. help
Are the songs authorised to the same account?
Often people change their e-mail address over time, and also decide to set up new iTunes account names using that e-mail. You can (and should) continue to use an old e-mail address as your account name. Then you don't run into the issue of having different songs authorised to different accounts.
To check the authorised account for the song, click "Get info" on the song name in iTunes. It will show the account name in the Summary panel.
If you have set up multiple accounts, log into each one, and burn the songs to CD as audio tracks (i.e. like a normal CD, not a data CD). You can then re-import the files into iTunes without the authorisation embedded into the song. -
iTunes skips a song. It tells me, "This computer is not authorized to play this song. Would you like to authorize it?" So I enter my password. Then it tells me, "This computer is already authorized." But when I try to play it, it's still "not authorized".
JayneWilson wrote:
I tried that with one song and it charged me for it. I've got hundreds of songs my new iMac won't play! Help!
If you purchased the song from the iTunes Store go to your purchase history and re-download it from there. You will not be charged again.
http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US -
I bought song with itunes card. The song won't play on my computer or devices. The messages says I need to authorize my computer to play the song. However, when I "authorize" my computer I get message that this computer is already authorized.
and, what is even more strange...
I actually bought 2 Billy Joel songs NY State of Mind from Essential Billly Joel and Italian Restaurant from Greatist Hits vol 1. Neither song would play.
I went back the Apple store and tried to re-download NYSOM. It let me do it for free. Before I checked I tried to re-dowload IR but inadvertantly selected same song but from The Stranger. I had to pay for this one. The re-downloaded NYSOM still didn't work but IR I bought from Stranger worked. So, I bought NYSOM from Greatest Hits vol 1. Didn't work!!! Tried again and bought from another album, Turnstiles, and that one worked. So, I bought 5 songs, only 2 of which will work.
So, now I ask - is there any way to get my money back?
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