When i click on a web link in an email, i receive a "general failure" message reading "an error occured in sending the command to the application". this has only started since my upgrade to 5.0

i have an HP Pavilion with Windows 7, Outlook 2007 and Firefox 5.0. since my upgrade to 5.0, i receive the following error message when clicking on a url in an email. message reads:
General failure. The URL was: [here it repeats the URL]. An error occurred in sending the command to the application.
what is the cause? what can be done to correct?
thanks in advance.

I have the same problem after updating to 6.0.2 on Win 7 Pro SP1. Did not have any problems prior to upgrade to 6.0.2. (setting IE as default browser - yuk - allows links to be clicked with no problem)

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When I click on an action, nothing happens unless I keep moving the mouse pointer. This has only happened since I upgraded to version 6. Interestingly, the some situation is with the "SafeCentral" software.

This happens every time I click on a button or text that does something like, after entering some information then clicking on say, a button to "Continue". The screen freezes and the little symbol on the left hand side of the tab stops rotating, but starts as soon as I move the mouse. If I stop moving the mouse the screen freezes again. I also have installed on my computer the application, '''SafeCentral''', which I know uses Firefox. This problem has only been encountered since I updated to version 6 and also when SafeCentral update the Firefox version they use.
Wired or what!
Thank you for any assistance you can offer.
Regards
Michael Murray

Thank you for your prompt reply.
I think you have identified the problem straight away, well done!
I first encountered the problem a couple of months ago with an update on Safe Central, (protected environment) software. SC uses the Firefox browser. I won't insult you by explaining what the program does, I'm sure know better that I. I didn't have this problem with Version 5 of Firefox, so I conclude the easiest way to solve this issue would be for me to uninstall v. 6 and reinstall V. 5. As I only use SC for online shopping I can live with this miner irritation. I also notice the Trend Micro Toolbar, though it appears on the Firefox screen, does not monitor the web sites or check email addresses.
So the TM boffins also have a problem with V.6, but I wager they aren't aware of it yet. Just in closing, I also use Chrome and Internet Explorer that work perfectly well. The problem defiantly lies with Mozilla.
Kind regards
Michael

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The vendor, Other World Computing, ships to the UK but I suspect the shipping would make it pricy. I also trust this vendor:
Apple G4 eMac 1.42GHz (184 Pin PC2700 DDR DIMMs)
Between the two vendor's description, you should have a good idea of the Specs
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Crucial UK is usually cited as good but, like their US counterpart, seldom go against Apple's outdated specs. See:
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When i click on a web link in an email, i receive a "general failure" message reading "an error occured in sending the command to the application". this has only started since my upgrade to 5.0

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