When I click on Firefox it opens the browser, and I get a white page with the message "user terminated". Why would this be happening?

after removing the virus "privacy protection" we haven't been able to open firefox without the "user terminated" message.

If you can't install on top of the current installation then you need to delete or rename the current Firefox program folder to do a clean install.
It is possible that your security software is using or locking files, so you can try to temporarily disable that software during the installation.

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Everytime I try to open firefox, it just doesnt open up. no matter how many times I click it. I tried uninstalling it and reinstalling it, but it continues with the same problem. what should I do?

Everytime I try to open firefox, it just doesnt open up. no matter how many times I click it. I tried uninstalling it and reinstalling it, but it continues with the same problem. what should I do?

You can disable autoupdate by following these steps:
Go to main menu > Tools > Options > click on Advanced tab > click on Update tab and then click on the round radio button that says ''Never check for updates (not recommended: security risk)''
Refer the attached screenshot

When i open .jpg picture in photoshop on MAC the the background thumbnail in the layers panel looks like a white box with the brush inside instead of picture thumbnail. how to fix it?

when i open .jpg picture in photoshop on MAC the the background thumbnail in the layers panel looks like a white box with the brush inside instead of picture thumbnail. how to fix it?

Very easy. That means you have a "no layer thumbnails" option selected.
Go into the Layers Panel menu at the upper right of the Panel, choose Panel Options and you will see Thumbnail sizes to choose from.
Select one, click OK.
Gene

Ever since installing on my 64bit Windows 7 install, Firefox has continually gotten more sluggish as time moves on, hangs for 10-15 secs at a time and just gets worse over time with the updates and everything.

Ever since installing on my 64bit Windows 7 install, Firefox has continually gotten more sluggish as time moves on, hangs for 10-15 secs at a time and just gets worse over time with the updates and everything. It was fast when I first installed, but over the last six mos has slown to a crawl.

upgrade your browser to Firefox 8 and try
* getfirefox.com

HT3964 I am not able to reboot my Mac desktop. When I switch on the Mac, I get a white screen with the Apple logo and the little wheel below that goes round and round but the computer refuses to boot.

Hi, I am not able to reboot my Mac desktop.
When I switch on the Mac, I get a white screen with the Apple logo and the little rotating circle.
The system refuses to boot.
What can I do?
Marcus

We need to get you moved. This forum is for mini-tower Macs built between 1998 and 2005 and doesn;t get as much traffic ("eyeballs on the problem") as the forums for newer Macs.
Please do "About this Mac" from you Apple menu and tell us what that says for "processor" and Mac OS version. Looks like this:
or this for later Mac OS versions:
With that we can figure out which of the two iMac forums you need and get the Hosts to move your post.

I can't open mail, all I get is a white page with the 5 icons at the top right, the flag, folder etc. then the white pages disappears. I have rebooted, reset my iPad, doesn't help. HELP anyone....tnx

I can't open mail, all I get is a white page with the 5 icons at the top right, the flag, folder etc. then the white pages disappears. I have rebooted, reset my iPad, still can't get mail to open. HELP anyone....tnx

Hello tomzmem,
Welcome to the Apple Support Communities!
This situation does sound very frustrating. I know that you have tried some great troubleshooting steps already and the issue remains unresolved. Have you forced the Mail application to close and then opened it back fresh? If not, this is the next troubleshooting step I would suggest. Please let me know if the issue remains unresolved.
Force an app to close in iOS - Apple Support
Have a great day,
Joe

Features that are not supported by Excel in the browser and interactive reports will be removed from the saved copy

I Created a power view in Excel 2013 and uploaded to my Power BI for o365 site.
But when i click on my excel file it opens in browser,After that i click on File tab its showing me two option
1. Save a Copy
2.Download a copy
When i click on save a copy its showing me an warning below
Features that are not supported by Excel in the browser and interactive reports will be removed from the saved copy.
Continue with Save?
If i continue saving it only saves an excel files with data only not the power view which i want to save with applied filters.
Please help me for this

Just to clarify, when you hit the option of Save As Copy, the whole experience goes into a "read-write" mode in Excel services, which currently doesn't support authoring, just consumption of PowerView sheets.
Two mitigations that come to mind:
1. Download the copy (as Brad suggests), rename the file and upload.
2. Use the send to option of SharePoint online, give the file the right target document library (can be the same as source) and rename the file:
GALROY

My MacBook Air will not turn on. I get a white screen with the apple logo and a spinning star that just does that for hours

My MacBook Air will not turn on. I get a white screen with the apple logo and a spinning star (search icon). It will spin for hours and never go away unless I power off.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

When trying to save a GIF in Photoshop CS6 it turns my pure white background blue, why would this be happening?

When trying to save a GIF in Photoshop CS6 it turns my pure white background blue, why would this be happening?

What exact palette and other settings do you use?
Could you please post screenshots (with the Layers Panel visible) of the original file and the resulting gif?

My imac won't boot up. I get a white screen with the apple logo and the spinning spiral--any ideas?

my imac won't boot up. I get a white screen with the apple logo and the spinning spiral--any ideas?
I have started having trouble since i had to upgrade OS the latest in July 12.

http://support.apple.com/kb/TS2570 Follow this article and when it gets to the part where you go into disk utility using your install disc, you'll actually boot up holding down Command and R

TS1398 I have 2 ipads 1st ipad 2G and ipad 3G whats the problem with the 3G ipad the wifi is now getting connected to the wifi modem and the ipad 2G is getting connected no problem with the 2G ipad what should i do...????? And i had checked with my rout

I have 2 ipads 1st ipad 2G and ipad 3G whats the problem with the 3G ipad the wifi is now getting connected to the wifi modem and the ipad 2G is getting connected no problem with the 2G ipad what should i do...????? And I had checked with my iball baton router with the iball sevice provider.

Hi there Paula120,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.

When I click on Firefox it opens with a box that says "Foxfire is installing your updates and will start in a few moments-. " then it says "Software Update Failed (in blue) with an exclamation mark inside a yellow triangle) The update could not be install

When I click on Firefox the first time it says "Foxfire is installing your updates and will start in a few moments…. (with a green bar)" then it says "Software Update Failed (in blue) with an exclamation mark inside a yellow triangle)
The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again." When I click the ok, Firefox opens up. If I open another Firefox window with the previous one still running, it doesn't give me any of these messages, it just opens normally.
== This happened ==
Every time Firefox opened

If you can't install on top of the current installation then you need to delete or rename the current Firefox program folder to do a clean install.
It is possible that your security software is using or locking files, so you can try to temporarily disable that software during the installation.

When I open a new tab I get a side panel with the new tab instead of changing to a full screen....missing a setting somewhere ..help plse and thanks

when I open a new tab, I get a sidebar instead of a full page with the new tab....have tried changing all of the tab settings under options...am getting old and senile and this drives me nuts..plse help and thanks for your time. New FF is quick

hello, please install the search reset addon - it will revert the most common customizations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/

I downloaded an update for iPhoto yesterday. Now, when I try to open iPhoto...I get a gray screen with the "circling" icon in the middle but it doesn't open. All was fine before the download yesterday? Any suggestions, Thanks. Wayne K..

I download a suggested "update" from the App Store for my iPhoto yesterday. Now when I try and open my iPhoto, I get a grey screen with the rotating circle icon in the middle......that just keeps rotating. Ergo, it won't open!!! Before the "download" all was fine in Heaven & Earth....now, I'm a little peeved.
Anyone have a suggestion?
Thanks,
Wayne K.
ps Have a good day, God Bless America ...............and be weary of iPhoto update downloads,very weary.

No need to be wary of iPhoto updates however it is a good idea to follow the instructions when updating. I haven't updated iPhoto from the App Store before however it should not be much different than doing a DVD update. Here are instructions on updating the library:
http://support.apple.com/kb/HT4431

My Mac is opening my doc in preview instead of Adobe. I loaded the latest version. It still opens in preview and I get a blank page even though the doc is there. How do I handle this?

How do I open a doc in adobe instead of preview? Three Imac people in a group all having the same problem. I was told to download the latest Adobe, which I did. I still cant view the document even though I downloaded it to read it. It keeps opening in Preview and shows up blank. Help!

Right click on the document and select Open with-Adobe Acrobat. Or right click on the document and select get info, go to the open with drop down menu and select Acrobat. If you want all documents of that type to open with Acrobat check the box.

When I click on Firefox it opens the browser, and I get a white page with the message "user terminated". Why would this be happening?

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