When I click on hyperlinks in Word or One Note, firefox adds FirefoxHTML\Shell\Open\Command to the url which of course returns a "url not found" error. How can I fix this?

I recently updates to Firefox 4, but this was happening even before. I read posts online from several years ago that suggested temporarily make IE the default browser, and then changing it back to Firefox, but this didn't help.
I am using Office 2010.

See this lnk for a fix, it worked for me!
http://www.pcworld.com/article/200103/fix_outlook_general_failure_error_for_email_links.html

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TS2755 When I try to send an imessage to my husband using my new 5c it sends the message back to my phone and not to my husband. However i am able to so far send a message to anyone else! How can i fix this?

When I try to send an imessage to my husband using my new 5c it sends the message back to my phone and not to my husband. However i am able to so far send a message to anyone else! How can i fix this?

I am having the same problem and I have tried everything to fix it. Are there any solutions?

HT4623 I have the 1st ipad 3G wifi cell 64g and it keeps crashing how can I fix this problem

I have the 1st ipad 3G wifi cell 64g and it keeps crashing how can I fix this ?
I have restored network settings and cleared history etc ..

Try closing all apps and reboot the iPad. Clear Safari again as well.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Go to Settings>Safari>Clear History, Cookies and Data.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Lightroom 5.4 is getting stuck in full screen mode. I need to force-quit the app in order to re-start and use again. How can I fix this?

Lightroom 5.4 is getting stuck in full screen mode. I need to force-quit the app in order to re-start and use again. How can I fix this?
I am using Mac osX 10.9.2
I can see that I am not the only one with this problem.

LOL... this is what I just had to look up... it's not exactly clear or apparent, is it?
When in Full screen mode.. just press Command-F. Voila!

My wife's iTunes ID will no longer work. Tried to reset password but did not get email, tried to reset by answering personal questions' but will not accept the correct date of birth. Has it been hacked? How can I fix this?

My wife's iTunes used ID will not work. Tried resetting the password, but email was not received. Tried using personal questions method, but would not accept the correct date of birth, so could not go any further. Has her iTunes ID been hacked? How can I fix this?

Thanks for that advice @randers4.
I linked through and submitted my info as a "topic not covered" in the iCloud section. After entering the serial number of my MBP it turns out I wasn't eligible for technical support (though I don't think this is hardware related support) and the final suggestion was to take my computer into an Apple store. I called my local Apple reseller and asked for assistance. The customer service rep was very nice but unable to help, so suggested I call Apple Support on 1300 321 456. I did so and, again, spoke to two very polite and helpful customer service people (I was transferred to security services). I didn't have to be on hold to speak to either rep for more than a few seconds! After trying a few different things, he worked out what was happening...
So, to cut a long story short, to solve the problem in my OP, all I had to do was log out of iCloud in my System Preferences and log back in using my current Apple ID. [Edited to add that I had to sign out of everything I was currently signed in to with my Apple ID before logging out and in again.]
Problem solved!
Message was edited by: NotBaconBits

I cannot play most of the music in my iTunes as of today. Why and how can I fix this?

I cannot play most of the music in my iTunes as of today. I have over 14,000 songs. Almost ALL of them have exclamation points next to them and when I try to play them, a window saying error type 9044 appears and tells me the files cannot be located.
Why and how can I fix this?

Do you keep your files on an external drive? If so, it helps to know this in advance.

I tried to run the firmware update and then my mac stopped working.. How can I fix this?

We have two brand new mini macs at our office that we are tyring to install updates on. One worked no problem, and we attempted to do the same thing on the second and there are issues. After I attempted to update the firmware my mini mac appears to still be running, light is on and it sounds like it is running, but nothing is starting up. How can I fix this?
Thank-you,
One incredibly troubled and migraine induced receptionist.
Deanna.

Try (but I do not expect anything)
Press Option during startup
Start up in Startup Manager, where you can select an OS X volume or network volume to start from.
Next try:
Press Command-R during startup
Start from the OS X Recovery System1
and if successful use the Disk Utility to repair the boot disk
OS X: About OS X Recovery

TS1424 When I try to purchase a gift card I get the message "unable to complete purchase now try again later". How can I fix this?

When I try to purchase a gift card I get the message unable to complete purchase now try again later. This has been going on for a week and half. I've called support they say everything is fine, but when I try again same message comes up. How can I get this fix?

Have you tried the on-line iTunes store support staff: http://www.apple.com/emea/support/itunes/contact.html to see if they can resolve this?

When I open a new window, it opens behind the exist ing window instead of in front of it. How can I fix this?

When I click on a link and I choose the option to open link in a new window, it opens behind the currently open window instead of in front of it. This is a real nuisance. Why is this happening, and how do I fix it?

Hi alanbala,
There are several possible reasons why the new window opens in the background and not in the foreground by default.
# another installed program is causing this
# the Firefox main window is set to Always on Top
# probably a Windows 7 bug
# possibly a Firefox bug [https://bugzilla.mozilla.org/show_bug.cgi?id=790013 https://bugzilla.mozilla.org/show_bug.cgi?id=790013]
What you can do is
# update your Windows 7 to the latest security patches
# open Mozilla Firefox in Safe Mode (see KB article [[Troubleshoot Firefox issues using Safe Mode]])
# evaluate the other programs installed on your computer
# open new links on a new tab
Let us know your progress. I will be following this support thread.

It takes a full minute and a half for the Mac App Store Application to load on my iMac. How can I fix this. No other applications launch so slowly.

Whenever I click on the Mac App Store icon in my dock, I get the spinning wheel for a minute and a half. It then loads. While in the App Store application, it takes a minute and a half to switch from "featured" to "top charts" for example. Nothing else on my 24" iMac takes that long to load. Any ideas on how to fix this problem?

Drag the App Store app from the Applications folder to the Trash. Drag the App Store icon off the Dock. It should go "poof"..
Download and install the v10.6.7 combo update.
http://support.apple.com/kb/DL1361
That should re install the Mac App Store for you. It's ok to do this even if you are already running v10.6.7
If the combo did not re install the MAS for you use Pacifist to extract the MAS from the v 10.6.7 .dmg folder.

Every time I try to get to a bookmarked page it says server error, how can I fix this?

I try logging in to a bookmarked page and I keep getting "server error" web configuration problems. How do I get to bookmarked page without this problem?

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"<br />
"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

I can't access the my diary app cause there is a passcode on it, how can I fix this?

I have had the my diary app for a long time, but when I had to restore my iPod touch I forgot the passcode for the diary app, can someone please try to help me?
Thanks.

On my iPod touch I don't have a spotlight search icon or option available. Also under my settings and general there is no "restriction" options or settings. I reset the iPod several times and that doesn't work.
The thing is the music that is on my iPod is not all in my iTunes library so I can never sync automatically. Also if i restore to factory settings then it will erase what i have on my iPod and not in my library. I always manually add songs. When I plug in my iPod and i go under Summary...the only other tabs are music, tv shows, photos and info. There is no Apps tab. When i plug in my iPhone i do get the apps tab.
I got my iTouch awhile ago....is it possible that this is why i can't get apps?? I got the iTouch back in 2008.
Ughhh this is so frustrating. I just want to get this one app on my iPod Touch. Please help!!

Firefox has spontaneously decided not to show the task bar at the bottom of the screen, and some menu bars have been messed up. How can I fix this?

My Firefox has spontaneously (apparently) decided not to show the task bar at the bottom of the screen (the margin is there, but it is blank), and some menu bars have been messed up. Perhaps the most annoying aspect of these changes is the fact that I have to use alt-tab to move from a Firefox session to another session.
I can find no way to fix these problems. Can you help? Am I going to have to uninstall and re-install Firefox in order to get back to the default settings? If so, is there any way to preserve my bookmarks?

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: command+Shift+F).<br />
If you are in full screen mode then hover the mouse to the top to make the Navigation Toolbar and Tab bar appear.<br />
You can click the Maximize button at the top right to leave full screen mode or right click empty space on a toolbar and use "Exit Full Screen Mode" or press F11.
*https://support.mozilla.org/kb/how-to-use-full-screen
See also:
*http://kb.mozillazine.org/Corrupt_localstore.rdf
*https://support.mozilla.org/kb/Toolbar+keeps+resetting

I ran un update to iPhoto as instructed but when done I had no Event Pictures to the right of my Albums..just Palm Trees...how can I fix this?

I updated an old IPhoto library to work with the lastest Iphoto update as instructed. I lost all my "Event Pictures" and have just Palm Tree graphics? What to do?
How do I redo this? What went wrong..can I chnage a setting? This library is on an External drive. Here is path.. Usres/Jeff H Dubiel, desktop/iphoto Library (original)/restored Files 2 copy/Mac HD/users/Jeff H Dubiel/Pictures/IPhoto Library(original).. 71 GB 14,000 photo's,352 events..not sure how accurate that is with duplicates etc. Also all updates installed.
Also on another Library I need updated it "hangs" if I try to update it. Can I use earlier Iphoto versions somehow on these?
Thanks
Jeff Dubiel
Lion Installed 10.7.3

Most Simple Back Up
Drag the iPhoto Library from your Pictures Folder to another Disk. This will make a copy on that disk.
Slightly more complex:
Use an app that will do incremental back ups. This is a very good way to work. The first time you run the back up the app will make a complete copy of the Library. Thereafter it will update the back up with the changes you have made. That makes subsequent back ups much faster. Many of these apps also have scheduling capabilities: So set it up and it will do the back up automatically. Examples of such apps: Chronosync or DejaVu . But are many others. Search on MacUpdate
Note:
hold down the command and option (or alt) keys while launching iPhoto.
If you're getting the options you refer to you're not holding the command key as well.
Regards
TD

I was updating Firefox from version 6 to version 7, after updating I tried to open Firefox and the message I got is this: This application has failed to start because xul.dll was not found. How can I fix this?

I was updating Firefox to the newest version 7.0.1 from version 6.0.2 I think it was, I clicked the restart Firefox button that always comes up after updating. It started updating and then Firefox never restarted like it was supposed to after it was done updating. I then tried to open Firefox and it told me "This application has failed to start because xul.dll was not found." I did have Firefox crash on maybe about 30 minutes or so earlier which bothered me because I have been using Firefox for years and never had it crash on me before but I didn't think much of it at the time it happened because I was able to go back onto Firefox and finish what I had been working on. A while later I checked for updates and updated. The first time I tried to update it didn't work though so I had to shutdown Firefox and reopen Firefox and start the update a second time. It was after the second time that when I tried to open Firefox I got that message about failing to start because xul.dll can't be found. I filed a crash report when my Firefox crashed. This would have been around 1am-2am in the morning that Firefox first crashed and then wouldn't allow me to open it after updating. I have a DELL laptop running the Windows XP operating system but the laptop is probably at least 6 or 7 years old. The laptop will no longer charge so I always have to have it plugged into an outlet. Both my laptop hard drive and my external hard drive give me messages that I am running out of disk space on my hard drive. I bought this laptop 6 or 7 years ago second hand so it could be even older. In short it's a piece of crap and it gives me all kinds of issues but I currently can't afford a new one, but I have never had any problems with Firefox and I use Firefox more than any other aspect of my laptop so it's really really bothering me. May you please help me fix it?

Unfortunately I tried that and it didn't work. Thanks for the help though. I tried to uninstall and it said I couldn't because the file is corrupt or something, but I think I finally got it uninstalled and/or deleted or whatever, but now I try to reinstall/download it again from the beginning and I can't. No matter what I do I can not get Firefox working again. No matter how many times I try to redownload it. Any other suggestions?

When I click on hyperlinks in Word or One Note, firefox adds FirefoxHTML\Shell\Open\Command to the url which of course returns a "url not found" error. How can I fix this?

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