When I click on iTunes I can't find store so I can change card details?
When I click on the iTunes icon I can't see where to click on store so that I can change my bank card details. Thanks
Changing your account information using an iOS device:
Tap Settings on the Home screen.
Tap iTunes & App Stores.
Tap on your Apple ID. (If you are not signed in, enter your Apple ID and password, and tap Sign In.)
Tap View Apple ID.
Enter your Apple ID password.
To update your name, billing address, or payment information, follow these instructions:
In the Edit section, tap Payment Information.
Update the information that you want to change.
Tap the Done button when finished.
http://support.apple.com/kb/ht1918
Similar Messages
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I have a new laptop with Windows 8 as operating system. Installed latest version of iTunes ontop computer. I can play music in My Library but when I click on iTunes, I get the message " iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available."
Anyone know what is the cause and if there is a resolution? Have tried to re-installing iTunes and have also tried restoring laptop to an earlier date.iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
When I click on itunes, I get a message that says, "the registry settings used by the itune drivers for importing and burning cds and dvds are missing. this can result from installing other cd burning software. Reinstall itunes." I am a really inexperienced computer user. My computer is a windows 7. Would someone please walk me through this or tell me where to find information on how to do this. Thanking in advance, Laurie
Check out this Apple article -> iTunes for Windows: "Registry settings" warning when opening iTunes
The article will walk you through reinstalling iTunes and then checking for or creating device filters. Did it help? Did you run into any problems? -
I have windows 7 and can't get my itunes store to open. When I click on itunes help option, it sends message that i am not connected to internet, when I am.
I have windows 7 and can't get my itunes store to open.
Could you walk us through what happens when you try to connect to the Store, please? -
When i click my itunes icon it tells me it is locked, no option to unlock what can i do
When i click my itunes icon it tells me it is locked, no option to unlock what can i do
Make sure you have full Read/Write privileges to /My Music/iTunes/ folder.
See this -> http://answers.microsoft.com/en-us/windows/forum/windows_vista-files/how-do-i-ch ange-folder-and-file-permissions/465f2b42-63dd-4486-8dd1-c870290efeed -
when i click on itunes on my ipad2 i get the error ..'cannot connect to itunes'...I'm able to access podcasts and itunes U but not itunes store..my apps store and safari are also working perfectly but don't know whats the issue with i tunes store...i use an airtel broadband connection through a wifi router..pls help
I was having this problem. The settings on my wireless router was set to hide my IP address so it wouldn't connect. When I changed that, I connected no problem. While this is annoying since I don't want my IP address to be out there, I just switch my router when I need to connect to the App/iTunes Store. Hope this helps. It worked for me.
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HHHHHEEEEEEEEEELLLLLLLPPPPPPPPPPPP!!!!!!!!!!!!!!!!!!i just bought a new computer and when i click on itunes it says i need to install ASL.dll, but i'm scared if i do or re-install itunes i will lose all the music i have bought from itunes, what do i do?
Welcome to the Apple Support Communities
The music is stored on the iTunes library. This library isn't deleted when you uninstall or reinstall iTunes, so you will keep everything. Anyway, it's better to make a backup of the library. Apart from that, you can download the purchased music as many times as you want -
Since updating iTunes, I can open iTunes, view my apps, music, movies, etc. But when I click on iTunes store I get an error message that iTunes has stopped working. The fault module name: StackHash_e8ad Problem Event: BEX. Already tried reinstall several times and tried all the tips and advanced tips on the iTunes troubleshooting page. HELP!!!
Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message -
When i click on itunes store a message comes up with itunes stopped working
when i click on itunes store a message comes up with itunes stopped working
Hey there Kezzleberry82,
It sounds like you can open the iTunes application but when you click iTunes Store the application becomes unresponsive. I would use the troubleshooting from the following article to help troubleshoot the issue named:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Start with opening iTunes in Safe Mode, and continuing from there per the instructions here:
Start iTunes in Safe Mode
Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
Click Continue.
See if the issue you're experiencing persists in Safe Mode.
If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
Thank you for using Apple Support Communities.
Take care,
Sterling -
HT204088 I get a blank screen when I click on iTunes app on my ipad2
I get a blank screen when I click on iTunes app on my iPad how can I rectify?
SOLVED! I also received "Loading" message when I clicked on Apps store.
Go to Settings, General - ensure Restrictions are Enabled.
Also in settings, General Reset Network Settings.
You you then see Apple logo for a few moments.
Go to Settings, turn on wifi (you will need you network pass code) -
HT203163 itunes shuts down when i click on itunes store
itunes shuts down when i click on itunes store
Hello weedonj,
The article linked below details a number of troubleshooting steps that can help stabilize iTunes on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/en-us/HT203206
Cheers,
Allen -
Hi, when I plug my iphone into my computer, itunes does not open. When I click on itunes to open it, it will open but my phone is not seen there as a device.
How do i get itunes to see my phone?
Thanks CI also had issues with my 4S. I just got the 5S and can't get it to read my phone. It did it once and I was able to download my music, but can't get my ringtones and i have 25 ringtones that I can no longer get to after paying for them!!! Please HELP. It no longer sees my phone. I have uninstalled and reinstalled I Tunes mltiple times.
Thanks,
Shan -
Itunes does not open. When I click on itunes it jumps ones and does not open in macbookpro
itunes does not open. When I click on itunes it jumps ones and does not open in macbookpro.NEED AN ANSWER NOW!!!
Hey sebasac,
Thanks for the question. I understand you are experiencing issues with iTunes on a Mac. Let’s see if we can isolate this issue by starting iTunes in safe mode:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
There are several ways in which an add-on can cause iTunes to act erratically, such as those listed below:
- Loss of iTunes functionality, such as the Visualizer.
- Distortion or irregularity in the iTunes interface.
- Slow performance.
- iTunes won't open or quits unexpectedly.
- You see an alert while syncing stating "... cannot be synced. A duplicate file name was specified."
If you notice any of the above symptoms or other unusual behavior, you can disable any plug-ins not manufactured by Apple by opening iTunes in Safe Mode. This is done by holding down the Option and Command keys (on Mac OS X) or holding down the Shift and Control keys (on Windows) while opening iTunes. If performed correctly, you should see the following dialog before iTunes finishes starting up:
"iTunes is running in Safe Mode. Visual plug-ins you have installed have been temporarily disabled."
If the above does not resolve your issue, I’d like to isolate further by testing in another user account:
Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
Symptoms
When isolating issues and/or troubleshooting software issues in OS X, you might want to use a different user account. Learn how to use this technique to narrow down the cause of an issue.
Resolution
The issue at hand may simply be caused by a bad preference setting or user-specific data file. With proper isolation, you can avoid time-consuming and inappropriate troubleshooting methods.
Thanks,
Matt M. -
I cannot access iTunes on my iPad. When I click the iTunes button, it shows terms and conditions and when I click the terms and conditions link, it takes me to the Internet and that is it. Kindly help.
If you are just seeing the Terms and Conditions link in the Downloads tab then that just means that there aren't any downloads waiting. If you want to browser the store then can are you not able to tap on the other tabs at the bottom of the app ?
If you are looking for your downloaded and synced content then they won't be in the iTunes app (that is just the store) - your music, audiobooks and audio podcasts will be in the Music app and your films and tv shows in the Videos app. -
When i click on itunes icon it won't open. it says it has quit unexpectedly?
When I click on itunes it says that its quit unexpectedly! It won't open it!!
Repaired permissions on your computer with Disk Utility?
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