When I click on iTunes it says QuickTime not found
After I got a movie file from a friend (and a player), everytime I tried going on iTunes it would say "QuickTime not found. QuickTime is required to run iTunes. Please reinstall iTunes."
So I uninstalled iTunes and redownloaded the set up and installed iTunes. It's still saying the same thing. What is wrong?
It might be worth trying a complete removal of iTunes and Quicktime followed by a phased reinstall.
Download a fresh copy of iTunes and also the version of QUicktime that does not include iTunes (it is not the defualt option):
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Use the following method to remove iTunes and QUicktime etc:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
Restart your computer.
Install Quicktime and check to see it works.
If it does, install iTunes.
Similar Messages
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When i download iTunes, it says "QuickTime not found"
i downloaded iTunes but when i try to play it, it says "QuickTime not found" and i go download quicktime itself and when its done it says Quicktime not found again.
When i go to my control panel and try to remove the program it says "The feature you are trying to use is on a network resource that is unavailable." And when i try to delete it, it says the source cannot be found.
I've tried rebooting my computer but it doesnt do anything.
Please help.
-Rob
Message was edited by: robinsonhongIt might be worth trying a complete removal of iTunes and Quicktime followed by a phased reinstall.
Download a fresh copy of iTunes and also the version of QUicktime that does not include iTunes (it is not the defualt option):
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Use the following method to remove iTunes and QUicktime etc:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
Restart your computer.
Install Quicktime and check to see it works.
If it does, install iTunes. -
I tried to update my iTunes so I could put some songs onto my ios 7 device and it wouldn't update. I would get a fail message. I went to the apple website and reinstalled it. After my computer restarted, I clicked on iTunes and said file not found. I looked everywhere but could not found a working application link. Help!!
Hi Applefan 6968,
If you are having issues updating or reinstalling iTunes on your Windows machine, you may find the following articles helpful:
Apple Support: Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Regards,
- Brenden -
Trouble downloading itunes 64 bit. when i click the link it says webpage not found. please help!
Having trouble downloading itunes 64 bit on windows 7. When i click download it brings me to a "webpage not available" page. Please help!
The servers are likely overloaded. Try again in a few hours.
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HHHHHEEEEEEEEEELLLLLLLPPPPPPPPPPPP!!!!!!!!!!!!!!!!!!i just bought a new computer and when i click on itunes it says i need to install ASL.dll, but i'm scared if i do or re-install itunes i will lose all the music i have bought from itunes, what do i do?
Welcome to the Apple Support Communities
The music is stored on the iTunes library. This library isn't deleted when you uninstall or reinstall iTunes, so you will keep everything. Anyway, it's better to make a backup of the library. Apart from that, you can download the purchased music as many times as you want -
hi my phone is disabled and asking me to conect to itunes but when i conect to itunes it says can not conect as u have to type code first on ipone ....help pls
If the phone is actually working you can reset it fron the handset, but yours does not appear to be working. Be sure you are using a good cable and the cable is connected directly to a USB port on the computer (not a hub). Follow the instructions carefully in that link; the computer will not recognize the phone until it is in Recovery mode, and it's complicated to get it there. If you have followed the instructions exactly and it still is not recognized in iTunes. try removing and reinstalling iTunes: http://support.apple.com/kb/HT1925. If that still fails try a different computer, and also try restoring from DFU mode (Google is your friend).
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It says "additional plugins are required to display all media.... " but when I click "Install Additional Plugins" they're not found ??
All I'm trying to do is play a video but It won't let me.. any help??Can you post a link to the page where you have that problem?
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my ibook author is not showing preview and when i click preview it is saying ibook not installed even though i have latest ibook installed on my ipad mini and i am on ios 8 can any one please suggest something
What happens when you click the "Download" button for Mountain Lion? Do you get any response (error messages, etc.) from the Mac App Store?
Clinton -
TS1539 when i sync my ipod, it says DISK NOT FOUND????
when i sync my ipod, it says disk not found. what shall i do ?????
iOS: Device not recognized in iTunes for Windows
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I have tried everything but nothing works. when i click Firefox icon a error message pops up saying"profile not found or installed" I installed Firefox so many times but the same error comes again and again.I need help really fast.Please help me. And thank you in advance.
reinstalling firefox won't help in this situation since it seems to be an issue with your filesystem or something preventing firefox from properly accessing the essential information stored in its profile.
if the work around from above (renaming the "Mozilla" folder within %appdata%) didn't work, you could also use the portable version of firefox: http://portableapps.com/apps/internet/firefox_portable -
My itunes keeps saying song not found
when i try to sync my music to my ipod shuffle from my itunes it says song not found
Are you able to play that song in iTunes (on the computer)? That usually means iTunes can no longer find the song's file, where it was previously stored.
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Received message Apple Web Security has detected trojans. When I click on Remove All, I then get the message page not found.
The only two items in my Account --> Log in Items are iTunes helper and Logitec Control Center Daemon (my mouse is a Logitec).
Here's the My Processess list:
System Preferences
TextEdit
Finder
rapportd
iTunesHelper
Logitech Control Center Daemon
AppleSpell.service
fontd
launchd
mdworker
iCal
pboard
loginwindow
Dock
UserEventAgent
Quick Look Helper
WebKitPluginAgent
SystemUIServer
Safari
AirPort Base Station Agent
Activity Monitor
Thanks. -
All of the other tabs work fine. Only Yahoo has disappeared after several years of sending me directly to my email account. Help is appreciated.
If you right click on the problem link (Yahoo mail) a menu will come up with "Properties" at the very bottom. If you click on "Properties" a small window you can edit will open up. The second box in that window is "Location".
"Location" contains the URL (like the address bar at the top of the screen) where FireFox takes you when when you click on the link. You need to replace the contents of the location box with a good link.
If you can get to your Yahoo account (maybe by using history) you can copy a good link from the URL address bar at the top of firefox, and paste that into the "Location" field.
Good Luck -
please help
You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS.rds.
(If you are running Mavericks: After years of fighting malware and exploits facilitated through Adobe's Flash Player, the company is taking advantage of Apple's new App Sandbox feature to restrict malicious code from running outside of Safari in OS X Mavericks.)
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
and also that you follow the instructions closely, such as closing ALL applications (including Safari) first before installing. You must also carry out a permission repair after installing anything from Adobe.
After installing, reboot your Mac and relaunch Safari, then in Safari Preferences/Security enable ‘Allow Plugins’. If you are running 10.6.8 or later:
When you have installed the latest version of Flash, relaunch Safari and test.
If you're getting a "blocked plug-in" error, then in System Preferences… ▹ Flash Player ▹ Advanced
click Check Now. Quit and relaunch your browser.
You can also try these illustrated instructions from C F McBlob to perform a full "clean install", which will resolve the "Blocked Plug-in" message when trying to update via the GUI updater from Adobe.
Use the FULL installer for 12.0.0.44: Flash Player 12 (Mac OS X)
And the instructons are here: Snow Leopard Clean Install.pdf -
Bought a new iPad 2 but when I click on iTunes it says it cannot connect. Please help
The iTunes does not connect
Sign out of your iTunes Account... Close all Open Apps... Reset your iPad and Try Again.
You will not lose any data or settings...
Reset...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
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